Senior Product Manager, Renter Engagement

| Austin | Hybrid
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Who we are

Realtor.com is your one stop shop for homebuyers, sellers, renters and dreamers, with comprehensive property listings, insightful information, valuable tools and professional expertise. We’re excited and hungry to make a difference to the millions of people in the US who seek a home each year. Our aspiration starts with treating renters as a focal point - we believe that delivering rich renter experiences that truly help people navigate the challenges of both searching for and living in a rental home, we can establish deep connections to those renters as they navigate their next rental, and aspire to homeownership.  

What you will be doing…

To reflect our ambition to meet renters needs across the entire renter journey, we’ve created a special product role to focus on renter engagement beyond property search.  We believe that there are a wide range of important problems that renters need help with, so we’ll look for you to explore how renters engage with their landlord to secure a rental, how they live in the rental they choose, and how they work to make the transition from renting into buying. 

You’ll motivate and guide product development for renter engagement during their journey across renting, and into buying, working as part of a small, empowered team of designers and engineers. And because of the nature of this role, you’ll also be consulting and collaborating across many other product teams to bring all for experiences together.  Together, with a clear mission in your heads and hearts, you’ll ship a lot of engaging, beautiful and personalised new product experiences that genuinely solve renter problems and delight them with what you create.  

Day to day you can expect to:

  • Work in tight, nimble partnership with your design and tech work teammates, sharing the sweat and joy of building stuff together
  • Be celebrated for working with openness, trust, being humble, and being all about helping your team do great work 
  • Embrace ambiguity and help your team through it, laughing when we make a bad choice before figuring out what to try next
  • Help embed a creative, goal-oriented and bold product culture, where we try new things, and are curious and open-minded with how to reach each goal
  • Have plenty of variety, no two days are the same!

 What are some of the benefits of this job …

  • A generous base salary, complemented by an annual short term incentive 
  • Meaningful benefits, such as wonderful support for new parents, with a generous gender-neutral parental leave policy for both primary and secondary caregivers 
  • A manager and leadership dedicated to growing your skills, honing your strengths, engaging your passions, and allowing your to produce work you love
  • An environment that welcomes your feedback, values different points of view, and is eager to bring new ideas to life

What we’re looking for…

Of course, we have some things in mind that might help tell you if you’re a pretty good fit. We’re after product managers who have a:

  • Self-assured nature, finds it fun to take on a big ask (small bites at a time)
  • User-centered style, with a strong sense of empathy and experience driving product direction and execution based on user needs
  • Blend of experience from workplaces large and small
  • Consulting skills to bring many different parties and perspectives together, forge a vision and get buy-in
  • Lovely set of views about how great products are made together with engineering and design - or if earlier in career, are forming those and keen to learn
  • Respectful approach to guide, encourage (and even inspire!) a cross-functional team of designers and engineers, to allow each person to uniquely shine and contribute 
  • Digital product passion in thy blood (e.g. several years experience for the more senior roles), giving you some strong ideas (but weakly held) to share
  • Soft skills set including communication, friendly, approachable, open to ideas, generous giver and receiver of feedback
  • Desire to be part of and help create a highly-inclusive culture where everyone can belong
  • Strategic thinker. Understands business objectives and converts them into clear product plans, follows through with execution.
  • Comfortable with ambiguity and challenge. Thrives in a fast-paced environment, concurrently manages multiple initiatives, remains optimistic.

At realtor.com®, we believe that everyone deserves a home of their own. We’re a community of nearly 2,000 employees that work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we’re there to lend a helping hand. Every month, 70 million people trust us with their journey home by visiting our site and mobile apps, and we’d love to have you join our team to help.

We’ve got great offices across Canada and the US and lots of sweet jobs to choose from, so we’re hoping you’ll join us on our journey to make home buying and selling easier, and more rewarding for everyone.  

Let’s make a difference, together. For Real.

Diversity is important to us, therefore, realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.  

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Technology we use

  • Engineering
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • FlaskFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • GITDatabases
    • AWSDatabases
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration

Location

Cool downtown office nestled in the bars and restaurants of East 6th Street

An Insider's view of Realtor.com

How does your team reward individual success?

We reward success through recognition and appreciation. We often celebrate wins loudly and with fun events. It's one of the best parts of our culture!

Fluker

Consumer Experience Manager

What projects are you most excited about?

I'm most excited about how we're scaling our outreach to consumers which allows us to help more people every day. Not only that, but I love the pace we have in testing new consumer experiences!

Diane

Senior Product Manager

How has your career grown since starting at the company?

I’ve been with Realtor.com for exactly one year and I’ve grown a great deal. I’ve expanded my literacy from AWS to Python to React Native and been mentored all along the way.

Yufeng

Senior Software Engineer

How do your team's ideas influence the company's direction?

With 100 million unique users to Realtor.com a month, we play a leading role in the world's largest real estate network, sitting uniquely in this position of big data, while still being a mid-sized company that is able to democratize the information throughout the business. It’s an incredible position to be in.

Anne

Vice President, Product Management

What unique initiatives do you have that encourage innovation?

Our consumer success model is best in class, yet we continuously strive to build even better services and products for for the Realtor.com consumer.

James

Senior Training Manager

What are Realtor.com Perks + Benefits

Realtor.com Benefits Overview

At Realtor.com we fully embrace the value of having an inclusive culture where people can be their whole selves and do their best work. Having healthy and happy employees is extremely important, which is why we offer all of our employees more than just great basic health coverage. We strive for a culture where everyone feels fully "at home."

Culture
Volunteer in local community
We love our neighbors and think it important to give back to those in need. Our employees come together to volunteer and donate to local and national causes near and dear to their hearts.
Partners with nonprofits
From our volunteer work with Habitat for Humanity to our employee charitable gift matching per employee, our commitment to our communities is unwavering.
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Austin Tech Center employees have flexible start and end times.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Mandatory company-wide training on Inclusive leadership and inclusive culture.
Diversity manifesto
Diversity employee resource groups
Our Employee Resource Groups invite our employees as they bring their whole, authentic selves to work and engage with one another in taking action to build a more diverse and inclusive work space.
Hiring practices that promote diversity
Unbiased candidate sourcing, diverse candidate pools and removal of referral source data in support of unbiased candidate selection is our approach.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to $2750 annually to their FSA.
Disability insurance
Realtor.com offers both short term and long term disability programs upon your date of hire at no cost to you.
Dental insurance
Realtor.com® offers two dental plans through Aetna. The Aetna Dental PPO allows flexibility to see in and out-of-network providers, while the Aetna Dental DMO is a low-cost, in-network only plan.
Vision insurance
Vision coverage is available through the Aetna Vision Preferred plan. It offers coverage for a variety of services both in and out-of-network.
Health insurance
For the 2021 plan year, there is a choice of four medical plans offered through Aetna and Kaiser.
Life insurance
Realtor.com® provides life insurance coverage for both Basic Life and Accidental Death and Dismemberment for all eligible employees.
Pet insurance
Coverage is available for accidents, illnesses and preventive care.
Wellness programs
Employees can access unlimited, on-demand, and personalized streaming videos on the topics of exercise, mindfulness, nutrition, sleep, and financial well-being.
Mental health benefits
News Corp and realtor.com provide a variety of choices for serving and supporting your emotional wellbeing needs.
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
At realtor.com®, there are two retirement saving accounts available; the Traditional 401(k) and the Roth 401(k). You may choose to contribute to either plan to participate in the employer matching.
401(K) matching
The News Corp 401(k) Savings Plan provides a matching program of 100% of the first 1% and 50% of the next 5% to help you make the most of your money.
Performance bonus
Charitable contribution matching
Realtor.com offers charitable gift matching of up to $500 per employee annually.
Child Care & Parental Leave Benefits
Childcare benefits
A dependent care FSA reimburses you for eligible child and adult care expenses such as day care, before/after school care, nursery school, preschool, and summer day camp.
Generous parental leave
Paid Parental Leave to include bonding, adoption, & surrogacy (20 weeks for primary caregivers and 4 weeks for secondary caregivers)
Family medical leave
There may come a time when you need to begin a leave of absence to cover needs such as disability, caregiver leave, Family Member Leave Act (FMLA). MetLife will be your main point of contact.
Adoption Assistance
Company sponsored family events
Annual events including friends and family members are a company highlight.
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Realtor.com reimburses up to $5,000 annually, for graded courses/degree programs from accredited institutes. We also offer 50% reimbursement up to $2500 per year for job skill programs/certifications.
Lunch and learns
Promote from within
Mentorship program
Our HomeGrown Mentoring Program is available for all full time employees.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

When we show up to work each day, regardless of title or tenure, we all want to be heard, be valued, and know that our contributions matter.

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