Senior Product Manager, Reputation
Are you interested in a rare opportunity to help build and grow an online marketplace? Are you a product manager with strong technical skills that is passionate about building high-quality user experiences? Vrbo is an exciting, international, profitable company that is transforming the market to become the world's leading vacation rental marketplace.
As a Senior Product Manager in our Marketplace Design group, you will be responsible for providing our guests and hosts with the information they need to confidently and efficiently interact and transact with each other through our platform. Crafting an environment where customers trust each and Vrbo is a psychological and technical challenge. To be successful, you’ll have experience with multi-sided marketplaces, indirect and direct network effects, online retail, and reputation systems.What You'll Do:
Contribute to a product vision and strategy that delivers on the goal of helping customers find their “perfect match.”
Develop, communicate, and execute the product vision, strategy, and roadmap.
Prepare for and participate in 180-day planning sessions, monthly product reviews, and deep-dive workshops.
Collaborate with engineering, design, data science, retail, marketing, and data analytics teams to ensure product requirements are clearly defined, accurately phased to facilitate timely delivery of functionality, and deliver the desired outcome.
Practice test-and-learn methodology to quickly and efficiently identify and evaluate opportunities that will inform the roadmap, and ensure continuous learning.
Conduct competitive analysis and industry research to identify gaps and opportunities to improve the product strategy.
Collaborate across the product organization to ensure transparency in cross-cutting initiatives.
Define, track and report on user metrics to measure effectiveness and drive improvement.
Make recommendations regarding policy changes.
5+ years of software product management experience within an agile software development environment.
Experience utilizing web analytics and data analysis to aid business decisions.
Possess analytical reasoning and ability to boil down end-user needs into new products/ideas and a meaningful technical framework proposal.
Ability to lead large, complex, international projects in a rapidly changing environment
Ability to negotiate and influence both senior leaders and your peers, work across functional groups, and intelligently prioritize opportunities.
Proficient in using the scientific method to find opportunities and evaluate solutions to business problems.
Understand high-level technical documentation to discern the feasibility of integration, time frame, and required touchpoints.
Experience with online travel or retail and multi-sided consumer marketplaces preferred.
BS or BA or equivalent work experience.
Willing to travel 5% internationally.
- Competitive health and insurance benefits
- Competitive salary
- Annual target bonus or commission
- Parental leave for up to 20 weeks (dependent on eligibility)
- Paid vacation and sick time
- Employee Stock Purchase Program
- Free snacks and beverages
- Frequent company update talks with our leadership team
- Free listing on vrbo.com
- Electronic, adjustable stand-up desk
- Discounted Metro & Rail pass
- Casual dress
Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work and to provide them with tools to do so.
Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.
Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.About Vrbo
In 1995, Vrbo introduced a new way for people to travel together, pairing homeowners with families and friends looking for places to stay. We were grounded in one purpose: To give people the space they need to drop the distractions of everyday life and simply be together. Since then, we've grown into a global community of homeowners and travelers, with unique properties in 190 countries around the world. Vrbo makes it easy and fun to book cabins, condos, beach houses and every kind of space in between.
Vrbo is part of HomeAway and the Expedia Group family of brands and offers homeowners and property managers exposure to over 750 million visits to Expedia Group sites each month. To learn more, visit www.vrbo.com.Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.