Senior Product Manager at Volusion

| Austin
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COVID 19 UPDATE: 

We have leaned into the current health crisis with the development of new features like Volusion Curbside. Since March, we have hired more than a dozen new Volusioneers with no signs of slowing down. We are actively interviewing for key roles in order to keep up with our product roadmap goals. During these unprecedented times Volusion continues to provide stability and growth opportunities to our employees and merchants alike.

We are doing our part to flatten the curve so for the time being all interviews will be conducted virtually. As a company ALL employees are currently working remotely.

About us:

Volusion powers thousands of ecommerce sites - from fledgling entrepreneurs like local artists selling handmade goods to mid market businesses processing millions of dollars in online sales every year. If you're a creative professional that has a passion for driving change and you want to better the world with your ideas, we want to hear from you!

About you:
Are you a perfectionist? Would those that know you best describe you as particular? Do you thrive in an environment of stress and change? Do you wake up every day needing to control your own destiny?

The Senior Product Manager we need thrives in complexity and on solving big challenges with data. If you enjoy complexity and problem solving and don’t want to just talk about issues, but actually get them done, then this may be the perfect role for you. Our ideal candidate will develop customer-driven features and execute against a clear product vision.

You will:

  • Define and develop customer-driven features: You will be on the front-lines, talking to customers and partners as well as our sales team. The features you define will shape our product now and into the future. They require thought, detail, data, and clear customer-driven thinking.
  • Execute against a clear product vision: It’s not enough to come up with a laundry list of features. How do they fit into the vision for our products? How do they connect to form a cohesive user experience? Is there evidence that a new feature fills a need? You’ll work with our product leadership, user experience team, and engineering to shape a clear focused product offering.
  • Prioritize and favor delivery over “perfection:” We move fast, and we value an attitude of pragmatism. We aren’t afraid to make mistakes because we respond to them quickly, correct them, and learn. While we never want to be chaotic, skip analysis, or rush, we do value an attitude that values getting features to market and learning over the “perfect” feature brief or user interface. (We don’t believe there’s any such thing!)
  • Work and coordinate across teams and departments: Product works hand in hand with user experience, engineering, our PMO, and our CTO. You will engage with and often coordinate across these departments to drive features through to creation and deployment. We don’t throw things over the wall here, but stay involved.
  • Measure and define success based on data: We value intuition, but data rules. You should back up your gut with data, and we measure success through metrics: conversions, feature usage, adoption, and more. You should be eager to develop metrics and measure yourself and your success against those metrics.

We are looking for someone with:

  • 7+ years of product manager experience, including regular customer interaction
  • 3+ years working with products in a technical industry, ideally web-based software
  • A portfolio of features you developed (or helped develop) that you can speak to with regard to motivation, market analysis, and measures of success
  • Demonstrable hands-on experience building wireframes, user workflows, roughing out feature interfaces, and writing feature definitions or briefs
  • E-Commerce or SaaS experience a major plus!
  • A bachelor degree in a business or communications field or equivalent. We love great communicators that are technical and love products, no matter how they got their experience.

Who is also the embodiment of our culture code (we hope you are nodding your head in agreement as you browse through it!):

  • Humble: Have humility and be respectful; no egos allowed.
  • Effective: Get stuff done!
  • Adaptable: Willing to fill any role, anytime. Going above/beyond the call of duty.
  • Transparent: Open and honest to self and others.
  • Collaborative: We favor teamwork and take ownership.
  • A founder: Think big, go fast, and solve for the customer. 

Benefits & Perks:

  • Competitive compensation packages
  • Medical, Dental, Vision, and Voluntary Life Insurance
  • Paid parental leave
  • Flexible Paid Time Off
  • 401(k) with Company Matching
  • On-site Fitness and Yoga Classes
  • Casual Dress
  • Breakfast taco and beer Fridays
  • Endless Supply of Tiny House Nitro Coffee, Bevi sparkling water, fruit and snacks
  • Two Volunteer Days Off
  • Bring Your Dog to Work Days
  • Adjustable desks 
  • Chair Massages
  • Team Sports and Team Outing
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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • Google Big QueryDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics

Location

A hop, skip and a jump from The Domain.

An Insider's view of Volusion

What are some social events your company does?

Part of our Culture Code is to "put people before everything else", with this we listen to quirky ideas that employees come up with- like having a watermelon throwing contest and a snack wagon. Yes, a snack wagon- once a month we bring an old school radio flyer wagon full of snacks around to every desk. It's so simple yet brings so much joy.

Rachel

Sr. People & Culture Coordinator

What does your typical day look like?

Once I get settled, I head over to the kitchen to pour myself a cup of cold brew. I grab fruit and something salty from our snack bins. I then meet with the teams I am apart of to give updates on my work. The rest of my day is spent prioritizing & completing ad-hoc requests, developing data pipelines, and chipping away at longer-term data projects.

Andrew

Data Engineer

How does the company support your career growth?

My leaders take the time to understand my career goals. They support me by teaching me not only career lessons but life lessons too! Through company wide projects, Volusion gives me the opportunity to gain skills outside of my department. This helps me to be a well rounded sales pro and to better understand the industry and product that I sell!

Megan

Partner Account Manager

How do you empower your team to be more creative?

I encourage my team to just try it! Whether "it" is a new tool or program, a way to customize the website experience or connect with entrepreneurs. We always want to be testing and moving forward with our brand and our approach to creative problem solving.

Tracy

Visual Design Manager

What are Volusion Perks + Benefits

Volusion Benefits Overview

Volusion offers a wide array of benefits and perks. From benefit eligibility on your first day of employment to unlimited time off, 401K company matching and paid parental leave just to name a few.

Culture
Volunteer in local community
Daily stand up
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Blue Cross Blue Shield of Texas
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Our gym includes cardio, weight lifting equipment and a TV. Volusion also provides a weekly yoga class.
Retirement & Stock Options Benefits
401(K) Matching
Volusion matches dollar for dollar up to 3% of an employee's salary.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
New moms get 12 weeks of paid time off and new dads get 4 weeks. There are NO service length requirements that must be met before you are eligible for this perk.
Remote Work Program
Each team manages their own work from home policy with most teams offering 1 work from home day per week.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Full time salaried employees are eligible for unlimited time off which means you don't have to earn it before you use it! Full time hourly employees earn 5 weeks (!) of paid time off per year.
Paid Volunteer Time
Paid Holidays
Volusion offers paid time off to observe major holidays.
Perks & Discounts
Casual Dress
Company Outings
Volusion has quarterly paid team outings and company wide events like holidays parties and awards ceremonies.
Game Room
Ping pong, pool, video games, air hockey just to name a few.
Stocked Kitchen
Volusion offers unlimited snacks, fruit, coffee, soda, sparkling water and energy drinks. We also have an Wilder vending machine with lots of healthy lunch items to purchase.
Some Meals Provided
Volusion will find any excuse to celebrate and it always includes food :-).
Parking
Volusion provides ample FREE parking.
Pet Friendly
Every Friday you will see lots of doggies around the office.
Relocation Assistance
Fitness Subsidies
Employees receive a generous discount for a Class Pass membership.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
On a monthly basis we host lunch and learns on topics ranging from financial planning to health and wellness.
Promote from within
Mentorship program
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