Senior Product Manager at Self Financial

| Austin | Remote
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Sr Product Manager -

Self is adding a Revenue Growth Senior Product Manager to our team. In this role you will lead a cross functional product team to help our customers take advantage of their improved credit scores and gain access to additional products that will continue to improve their financial health. You will own and drive this strategy and lead the ideation, development, and launch of innovative experiments to drive revenue growth.  

 

Who We Are

Self is a FinTech company with a mission to increase economic inclusion and financial resilience by helping people build credit and build savings. Self is helping millions of people begin their financial journey with a Credit Builder Account. We understand that building a financial foundation is a daunting task for most people, so we're dedicated to building a product that will help our customers move two steps in the right direction.

 

We believe strongly that a customer's success is tied to a variety of factors beyond just a financial product. We treat our customers the way we would like to be treated — and we're striving for a fanatical customer experience through honesty, great technology, and a great team.

 

Who You Are

You have strong empathy for users and a drive to discover and resolve their pain points. You use that customer discovery to shape the product direction.You thrive in a fast paced, fast growing start up environment. You understand the importance of collaborating with other teams but are also able to act quickly as the decision-maker when required. You have a passion for our mission of helping people to build credit and save money.

 

What You Will Do

  • Establish shared vision across the company by building consensus on priorities leading to product execution
  • Define and analyze metrics that inform the success of products/experiments. Focus is on improving ARPU.
  • Inform product decisions with quantitative and qualitative data on user behavior and experimentation (e.g. a/b testing, survey data, usability studies)
  • Rapidly iterate on the product offering using customer feedback
  • Perform quantitative and qualitative research to identify product opportunities and prioritize your roadmap
  • Partner with marketing, compliance, engineering, design, analytics and operations teams to build software collaboratively and inclusively

 

What you Bring

  • 3+ years experience as a product manager, with prior experience in Fintech, Growth or Marketplaces
  • Experience designing intuitive mobile user interfaces and executing product plans with a well-defined process
  • Experience conducting user research to educate product design
  • Strong analytical skills, competence in SQL, and experience with tools for doing data analysis

 

 

Why Self?

How we act with each other is how we act with our customers. We are direct, transparent and respectful, and we hope you embrace that approach.

 

Benefits and Perks:

  • Stock options
  • Quarterly bonuses
  • Generous employer-paid health, vision and dental insurance coverage
  • Flexible vacation policy
  • Educational assistance
  • Free Gym membership
  • Free at-home workout through Sworkit
  • Casual dress code
  • Team happy hours and events
  • Remote work arrangements/ Flexible work schedule 
  • Monthly $100 COVID stipend

 

More About Self

Self Financial, Inc. empowers consumers to establish and build a credit history. We are a venture-backed, FinTech startup based in Austin, TX. At Self, our mission is to help millions of people build credit and save money on their journey toward financial security.

 

There are about 108 million people in the US who have low credit scores or who have no access to credit. Sadly, there aren’t many options for these people. Most banks aren’t doing anything material to change the situation because it’s not profitable for them to do so. Bad credit or no credit history can be barriers to renting an apartment or getting certain jobs, let alone buying a car or house. And if you can get a loan with a low credit score, you’re very likely to pay a lot more in interest over the life of that loan.

 

Our team is passionate about challenging the status quo of the credit industry by giving people accessible and affordable tools to take control of their credit. Executing on our mission requires deep collaboration across our teams to ensure our products reach the people who can most benefit from them.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • SegmentAnalytics
    • BrazeAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • ContentfulCMS
    • MailChimpEmail

Location

Our company is in the heart of downtown Austin overlooking the world-famous sixth street district and the Texas State Capitol building.

An Insider's view of Self Financial

What’s the vibe like in the office?

We are constantly growing and facing new challenges, but everyone works well together. Our company events are always fun and a good way to get to know each other better. We are a very tight-knit group, and I wouldn't have it any other way!

Joanna

Customer Success Team Lead

What projects are you most excited about?

The best part about being at a company at this stage is being able to build data infrastructure and marketing programs from the ground up. I'm most excited to build out our entire retention marketing strategy to drive increased user engagement. We're utilizing a great growth automation system that allows us to do some really cool things.

Tim

Director of User Acquisition

How has your career grown since starting at the company?

Since joining Self, I've had the opportunity to develop my skills in both our frontend and backend repos. I've also learned a lot about working together with stakeholders to create new features or resolve bugs. I definitely feel like a stronger engineer having worked on this team and learning so much from my colleagues about maintainable code.

Kristin

Software Engineer

What is your vision for the company?

Most financial institutions cast aside those considered low-to-moderate income. We help people with fundamental aspects of financial health – building credit, using it wisely and saving money. My goal is to continue building a company of highly talented and collaborative people driven by a mission of helping people achieve financial stability.

Brett

Chief Marketing Officer

How do you collaborate with other teams in the company?

As a fast paced work environment, collaboration is key. It’s great to work with people who are willing to help each other out. If you have a question, it’s as easy as walking to their desk to ask!

Jorge

Compliance Manager

What are Self Financial Perks + Benefits

Self Financial Benefits Overview

We're located in downtown Austin with a direct view of the Capitol! Being in the heart of the action creates an exciting place to grow the company and make a huge impact for our customers.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Equity Incentive Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes work from home full-time remote for specific positions.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
We offer relocation assistance to new employees.
Fitness Subsidies
We offer gym membership for employees.
Home Office Stipend for Remote Employees
Covid Stipend
Professional Development Benefits
Job Training & Conferences
Self offers employees professional development opportunities like an annual individual budget for training.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, leadership mentoring.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
We offer paid industry certifications for specific positions at Self.
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