About CCC

CCC Information Services Inc. is the technology platform for the underwritten assets economy. CCC technology, insights, and support connect industries – insurers, automotive manufacturers, collision repairers, parts suppliers, lenders, fleet operators and more – to advance decision-making, productivity, and customer experiences for thousands of clients worldwide. Clients leverage CCC’s network management, data management, AI, operational workflows and customer experience solutions to efficiently scale, interact, transact and achieve their unique business objectives. CCC was ranked a best mid-sized company to work for by Forbes (2019). BuiltIn Chicago, Austin and LA named CCC a top place to work in 2020. Diverse perspectives and experiences are core to CCC’s success and award-winning culture of more than 2,000 employees worldwide. We hold inclusion as a core value and are committed to celebrating and cultivating the diversity of our team. With a 40+ year track record of innovation, CCC’s tenacious spirit and growth mindset turn next generation technology into real world solutions and empower team members to expand their knowledge and potential. Headquartered in Chicago, CCC has 11 locations worldwide. CCC’s principal PE investors are Advent International, Technology Crossover Ventures, and Oak Hill Capital Find out more about CCC Information Services by visiting cccis.com.

Job Description Summary

CCC is looking for a Technical Product Owner to join our Unified Platform team in Austin Texas. This position involves working with both the business and technical resources throughout CCC’s organization to optimize CCC technology capabilities and investments. Key responsibilities include management of stakeholder needs, requirements management, assisting with testing, and collaborating with the engineering team. The Unified Platform initiative is a key initiative at CCC that will accelerate our evolution to platform technology provider for our key verticals. This is a great time to join from the ground floor of this new initiative as part of the original team. We are looking for an organized self-starter to help launch this new and exciting initiative!

Job Duties

• Translates high level business requirements into functional specifications for development team and manages changes to such specifications
• Works with the business stakeholders and technical teams to analyze, document, and realize complex product requirements
• Brings technical knowledge into strategic conversations on product direction
• Analyzes business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate and optimize processes and functions
• Creates requirements documents, use cases, workflow diagrams, test scripts, support manual materials, and other related documentation
• Develops quality assurance and testing guidelines for new software implementation and product enhancements.
• Coordinates User Acceptance Testing with customer stakeholders.
• Performs system testing as needed for new products and production fixes.
• Manages small projects or portions of larger projects
• Assists in the business process redesign and documentation, as applicable, for new technology

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field.
• 5-8 + years of relevant systems analyst and/or business analysis experience
• Understands technology trends in the industry and uses this knowledge to develop innovation solutions to enhance CCC’s competitive edge
• Excellent written communication skills - documentation, presentations, and flowcharts
• Excellent verbal communication skills - communicate w/business partners, internal audiences, technical analysts, developers, & other cross functional staff
• Business requirements authoring/management, Use Case Authoring, Workflow Diagramming, Data Dictionary Authoring, Basic Project Planning and Management
• Working knowledge of all aspects of Microsoft Office suite of products.
• Experience with Databases with expertise in pulling reports using SQL and providing meaningful metrics

Knowledge of the following:

• Software development life cycle
• Agile methodologies
• Best practices for iterative product design
• Ensuring products adhere to vendor and industry standards