Senior Product Owner

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Come work at Smarter Sorting!

About You:

You are passionate about owning a full product lifecycle and are already a powerful product owner! Now, you're looking to do something more. Making your mark by owning a world class, sustainability tech product - one that not only drives the circular economy, but also improves the bottom line for retailers and suppliers - is exciting to you. 

Depending on your passion and background being a Senior Product Owner at Smarter Sorting will mean that you will own the full lifecycle of one of three products: our platform/ portal, retail hardware/ software or our packaging product. Focused on one of these, the Senior Product Owner will understand the strategic market context for this product, own the ongoing vision and ensure that their product evolves to a place of stable, proactive growth. To pull this off you will work with customers and partner with our technology, support, and design teams to create solutions. You will become a subject matter expert, not only on your product, but also about how it integrates into other pipelines in our platform. In your work you will deeply understand how to uncover customer needs using empathy and structured problem solving to unpack the stickiest issues and transform them into a world class product experience.

What You'll Be Doing:

  • Define & execute on your product's strategy as aligned with broader company goals
  • Define metrics & KPIs to demonstrate product success
  • Understand the complexities of the supplier, retailer and regulatory space and identify areas where Smarter Sorting can continue to differentiate as it relates to your product
  • Participate in regular ceremonies (stand up’s, retrospective, planning meetings) and be engaged with the team throughout the product life cycle
  • Prioritize and maintain a balance between on-going maintenance/bugs, new feature requests and continuously evolving with changes in technology and customer landscape.
  • Gather and document business requirements/use cases for features for customer-facing products
  • Run a “tear-down” exercise against best-in-class products to inform areas of improvement or trends that we can learn from.
  • Engage with teams across Smarter Sorting to help pilot and launch enhancements / improvements with a goal towards improving adoption.
  • Maintain an outside-in perspective by regularly speaking with a cross-section of customers to evolve the product.
  • Partner with Data and Technical Leads to develop phased solutions to deliver against product growth/ enhancement priorities
  • Provide the right level of support and direction to keep the engineering team working efficiently and aligned with the overall product strategy
  • Partner with the Design team to ensure that the UI matches feature objectives and enhances the customer experience
  • Manage/mentor/develop Product Owners and Analysts as required

Your Experience + Skills:

  • 5+ years of product management / product ownership experience with 2+ of those years in a leadership capacity
  • 3+ years as a Product Owner in a scrum team (Agile development)
  • Demonstrated ability to identify, write and translate customer requirements into product strategy and roadmaps
  • Meticulous attention to detail
  • Ability to think strategically and create product roadmaps with clear business cases that advance the company’s mission
  • Ability to communicate and collaborate effectively with people at all levels of the organization
  • Exceptional written and verbal communication skills
  • Proven “roll up your sleeves and get it done” reputation in previous endeavors
  • Experience working in a data creation company (where data is the product)
  • Experience and understanding of retail or CPG industries

Your Benefits & Perks

Competitive Compensation Packages

401k program

Medical, dental & vision insurance 

Short-term disability insurance

Generous Parental Leave

Unlimited Paid Time Off

Continuing Education Sponsorship

Bi-Annual All-Hands, Volunteering & Special Events (with baby goats in attendance)

Unlimited snacks & drinks

Why Us?

You choose us not only because this is the role you’ve been waiting for, but also because we are a purpose-driven company committed to our mission. You’ll be joining a group of machine learning experts, successful serial entrepreneurs, data scientists, sustainability experts, recovering consultants and national account program managers whose passion for data-driven sustainability drives us. You choose us because our values resonate with you. At Smarter Sorting this means: We do what it takes. We begin from a position of curiosity. We are driven to become experts. We are real. We have grit. You share our belief that a healthy culture is key to the company’s success and more importantly our employees’ happiness. 

Better decisions. Better data. Greener planet. All made possible by the best people. Come join our team!

At Smarter Sorting, we understand that a workforce that includes a robust mix of genders, ages, ethnicities, religions and socioeconomic backgrounds is more likely to reflect a variety of perspectives and thought patterns - leading to more innovation, brainstorming, problem-solving and strategizing. That is why we are committed to building a diverse and inclusive environment and strongly encourage candidates from historically underrepresented groups to apply.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Google CloudFrameworks
    • IonicFrameworks
    • SinatraFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • DockerDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • InVisionDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • WrikeManagement
    • HubSpotCRM
    • SalesforceCRM


We are in the heart of East Austin right next door to Sawer, Central Machine Works and all the best food.

An Insider's view of Smarter Sorting

How would you describe the company’s work-life balance?

One thing that continually impresses me about Smarter Sorting is how diverse our passions are outside of work and how we support each other in our personal experiences. I’ve known Sorters who author books, build their own planes, judge BMX in the Olympics, travel for volleyball tournaments, and DJ at some of Austin’s coolest venues.


Product Manager

What projects are you most excited about?

I’m most excited about our data projects surrounding Snowflake. Being able to bring data together from different source types and combine and analyze it in one place is a game changer for us. It allows everyone in the company to see the bigger picture of all the data we’re using. And as we know more, we do better!


Principle Engineer

How has your career grown since starting at the company?

I started as an intern with Smarter Sorting in 2016 and since then I have been able to wear many hats and truly find a role within the company that suits my strengths and interests. The encouragement and support I have received throughout my career has helped me grow professionally in more ways that I could have imagined.


Technical Project Manager

How do you empower your team to be more creative?

Building resilient software demands iterative problem solving and deliberation. This type of creative work requires focus and time to get into a flow. We work to create a routine for the team that minimizes distractions and allows for more opportunity to collaborate and reach a flow state of mind.


VP of Engineering

What are some things you learned at the company?

I came to the tech world from another industry. I had to quickly understand a new language, what we fondly call “nerd speak”. Moreover, I became adept at translating information and feedback between our customers and the product and development teams.


Director of Customer Success

What are Smarter Sorting Perks + Benefits

Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Time allotted for learning
Customized development tracks
Paid industry certifications
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