Sr. Product Manager - Clinical Informatics

| Austin
Bright Health’s Product team will support the definition and creation of products for Bright Health Plan, Bright Health Care and Bright Health Intelligence. This position will work with stakeholders across the company to distill common needs, define executable requirements, and build useful features for a next generation data platform which will serve as the central nerve of all Bright, Inc. operations and product development. Collaborators will include fellow product managers, business analysts, market managers, clinical, engineers and database architects as needed to support the full life cycle of product development. Technical platforms and infrastructure are critical to realizing our mission, and in this role will play a leading role in determining how best to use technical resources to support Bright Health’s efforts to revolutionize the payer industry.
This role will own the strategy and execution of product development for platforms where clinical data is essential. This role will oversee the prioritization of several engineering scrum teams to bring a product vision to life. You will play a key leadership role in all aspects of clinical data, product and analytic strategy, infrastructure database planning as well as implementation and execution of the platform to advance data discovery at Bright Health. The director will assist in setting and operationalizing priorities and objectives, and tactical efforts. This role will provide clinical informatics and analytics leadership throughout the organization in collaboration with stakeholders to integrate financial, operational, and clinical data.

YOUR RESPONSIBILITIES

  • Produce a collection of processes, standard operating procedures, and tools that result in high quality, repeatable clinical data ingestion, handling, calculation, and visualization/function to support a variety of current and future product development
  • Act as a hub between Product, Clinical Implementations, Clinical teams, Market teams and Integrations teams to ensure a successful Care Partner launch through excellent communication across departments
  • Use data standards to design new methods of monitoring and implement with the help of the Development and Data Science teams
  • Create & maintain documentation around data component standards to serve as a source of truth for the organization
  • Assist in the development and deployment of interface or reference terminologies
  • Participate in data mapping projects
  • Enhance and standardize processes for data extracts to third party vendors: evaluate data collection workflows and identify opportunities to streamline manual processes
  • Design and optimize clinical databases for analytics, product development and research
  • Analyze and evaluate clinical data for product development
  • Work with stakeholders and business owners to identify contents to be standardized
  • Curate, analyze and manage clinical value sets

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

  • Bachelor’s Degree in Computer Science, Information Systems, Data Analytics, Health Administration or related field required. A master’s degree in clinical informatics or equivalent is strongly preferred
  • Minimum three (3) years' experience in clinical data management
  • Minimum two (2) years of product management experience in a health technology company
  • Working knowledge of hospital EMRs including EPIC, Cerner, Meditech and Allscripts, etc.
  • Experience in interpreting data sets and performing statistical analysis where needed
  • Knowledge of HL7 interfaces, SQL, and other database query tools
  • Experience in developing products involving HIEs, Registries, Population Health/Middleware SaaS, ETL, etc.; FHIR, HL7, and other EDI
  • Clinical Utilization/Case Management background helpful
  • In-depth knowledge of standard classifications and code sets, such as ICD-10, LOINC, CPT, HCPCS, NDC, SNOMED and RxNorm
  • Previous terminology development or implementation within a clinical information system is desirable
  • Strong experience leading complex business requirements definition and analysis activities
  • Experience coordinating multiple cross-functional teams and initiatives, ideally through an Agile framework
  • Experience with JIRA, Confluence and Aha! a plus

PROFESSIONAL COMPETENCIES

  • Understand the flow of an embedded clinical terminology and how it is utilized in a healthcare information system
  • Ability to work in a fast paced, dynamic, and exciting environment.
  • Ability to sift through details quickly and determine what’s important
  • Ability to articulate customer needs and delivery capabilities to expedite time to value
  • Strong project management skills and excellent organizational and communication skills
  • Strong understanding of typical software development processes; working knowledge of agile software development methodology
  • Excellent team-player with the ability to consistently demonstrate the highest levels of professionalism, integrity, mutual respect and accountability to others; ability to maintain strong relationships across key stakeholders and constituents
  • Strong and focused team player and a consensus builder
  • Planning and shifting workload, working on several projects simultaneously
  • Ability to interpret and evaluate client informational needs and to determine appropriate alternative solutions
  • Ability to present to customers with credibility
  • Ability to create system documentation, education materials, reports, and presentations
  • Demonstrate superb decision-making skills by engaging experts while determining alternatives and quickly synthesize information, derive insights, and devise solutions
  • Comfort with big data tools and cognitive computing tooling and methodologies
  • Start-up mentality and comfortable innovating at a fast pace
  • Understanding of the conceptual, strategic and technical aspects of an issue. Capable of grasping these concepts quickly and translating the impacts to the stakeholder
  • Must be self-motivated, proactive and able to work well under pressure
  • Ability to travel up to 25% of the time

LICENSURES AND CERTIFICATIONS
· Product management trainings or certifications are a plus
ABOUT US
 
At Bright Health, we brought together the brightest minds from the health care industry and consumer technology and together we created Bright Health: a new, brighter approach to healthcare, built for individuals. Our plans are easy to manage, personalized and more affordable, giving people the quality care they deserve. Through our exclusive care partnerships with leading health systems in local communities we are reshaping how people and physicians achieve better health together.
 
We’re Making Healthcare Right. Together. 
We've won some fun awards like: Great Places to Work, Modern Healthcare, Forbes, etc. But more than anything, we're a group of people who are really dedicated to our mission in healthcare. Come join our growing team!
 
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
BRIGHT ON!

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • PowerShellLanguages
    • D3JSLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • TSQLDatabases
    • InVisionDesign
    • SketchDesign
    • Lucid ChartDesign
    • JIRAManagement
    • Microsoft ProjectManagement

Location

We are downtown at 515 Congress Avenue, right in the heart of downtown! Tons of restaurants and close to public transportation.

An Insider's view of Bright Health

What’s the vibe like in the office?

The office has a relaxed and laid back vibe but people are very serious about their work - perfect!

Anthony

Data Engineer

What does your typical day look like?

Our team works within an Agile framework with 2 week sprints. Tasks in my sprint that I tackle daily range from ideation, research, designing wires and mocks in Sketch, UI kit updates, prepping for an engineering handoff, etc.

Diane

Digital Product Designer

What makes someone successful on your team?

A hard-working team player who thinks first and codes next is likely to learn a lot and quickly become a valuable member of the team. Lots of experience with some of our tooling is always nice, but if someone can't knowledge-share well or responds poorly to code reviews and other requests for collaboration, it'll be a tough fit.

Brian

Full Stack Software Engineer

How do you make yourself accessible to the rest of the team?

Modeling after my manager, I like to provide both regularly scheduled one-on-one meetings, where developers and engineers get to set the agenda. We can talk about career development, design and architecture ideas, industry trends, or traditional HR topics like goal setting. It’s up to them. I also have begun setting regular “office hours.”

Amy

VP & Data Platform Architect

How do your team's ideas influence the company's direction?

We hire smart individuals who thrive on accomplishment and purpose. Our teams are exposed to the bigger picture through constant communication and dialogues – that encourages them to come up with innovative solutions to problems. We've made significant adjustments on our direction in technology and process that were initiated by the team.

Abdullah

VP, Engineering

What are Bright Health Perks + Benefits

Bright Health Benefits Overview

We have 3 different health insurance plans, all through Cigna (HDP, Premium HDP and PPO). We cover the majority of the cost for the employee and some cost for family. We have two dental plans and a vision plan as well. We have an open PTO program. We put 3% of your total earnings into your 401K plan and you are immediately vested in that. We have all the latest technology (Mac or Surface laptops – your choice) to use including standing desks. Fully stocked fridge with snacks and drinks.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Bright Health employees can contribute up to $3500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
We will put 3% of your total earnings into your 401K plan, even if you don't put anything in. It's a safe harbor contribution.
401(K) Matching
Bright Health provides employees with a 401(k) plan managed by Vanguard. We provide a ‘safe harbor’ non-elective contribution equal to 3% of your compensation, regardless of participation in the p
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Bright Health provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
Bright Health sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion.
Parking
We offer employees a monthly parking subsidy.
Fitness Subsidies
Bright Health employees are eligible for discounts on several gym memberships.
Professional Development Benefits
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