Strategic Partner Manager - Product Partnerships

| Austin | Hybrid
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At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform. Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time.


Since launch in 2013 we have grown exponentially, amassing over 55 million active users across 190 different countries who have created billions of designs. We are one of the world’s fastest growing technology companies and we have only achieved about 1% of what we are capable of!



The Team


The core focus of Canva’s Partnership team is to unleash the power of Canva via partnerships with the world’s leading organizations, to support Canva to reach our ambitious company goals.


Partnerships aim to identify, develop, and nurture strategic relationships with key technology partners, to accelerate Canva’s vision to empower the world to design. A primary way we achieve this is by driving integrations within Canva across our web and mobile properties, so the world’s internet users can truly design anything, and publish anywhere.



The Role


The mission of the Strategic Partner Manager is simple: support and grow our partner relationships, leverage our technology to help partners achieve their goals, and in doing so, turn Canva into the world’s leading visual communication platform.


Our team announced the launch of Hubspot as our first integrated Partner in the U.S. in 2019, and since then we have grown adding several Fortune 500 names to our list. This role will be focused on building and developing relationships with partners in the social media, and social media management, space, expanding on our already growing portfolio of partners including Facebook, Pinterest, Hootsuite, and other leading industry players.

What you'll do:

  • Drive Partnership Growth: The Strategic Partner Manager will primarily be responsible for proactive outreach to select target Canva partners, leading discussions to evangelize the benefits of partnering with Canva through templates, integrations, co-marketing, or other collaboration avenues. The role will work closely with Strategic Partnership Lead and Canva for Enterprise colleagues, on collaborations with our most important significant relationships.
  • Own the ongoing success of Canva partnership relationships: Once brought into Canva’s partnership ecosystem, the Strategic Partner Manager will own the ongoing success of the relationships, and continue to seek new opportunities for Canva, and the partner, to collaborate more deeply. The Partnership PAM will also be a primary point of contact for partner enquiries, information requests, and ongoing communication relating to Canva templates, new features, and customer feedback.
  • Be a cross-functional hero: Strategic Partner Managers must continually build strong relationships and work across the entire Canva organization to achieve their mission. The successful candidate will be communicating directly with Canva’s wider Partnerships team, keeping updated on releases from Product, ensuring compliance of partners alongside our Legal team, whilst liaising closely on partner enquiries with our Customer Happiness Team (just to name a few internal stakeholders!).

Who you are:

  • Relationship builder and strong communicator: First and foremost, you thrive in being in front of partners, internal colleagues, and external stakeholders, actively building strong relationships with them, ensuring they are successful with Canva. You’ve built this experience with 3-5+ years in a client-facing role, such as partnerships, sales, account management, or product consulting within a technology company - ideally in a social media, technology, or fast-growing software company.
  • Product evangelist, with an aptitude for technology: You’re a champion of Canva’s technology internally and externally, sharing partner feedback to our Partnership teams, and passing on ideas for improving the product experience with relevant teams across the company. Your passion for all things internet and tech means you’re aware of major consumer internet trends, and proactively keep yourself updated on developments in the technology ecosystem, especially social media. You are aware of what is technically feasible when committing to partners, understand what is technically impractical, and can weigh competing product requests against each other.
  • Deal executor and project manager: You’re comfortable not only pitching a solution, but also handling customer objections, and managing decision-processes to get a partnership across the line. You’re able to self-manage deadlines to ensure projects are delivered on time, and key milestones are met.
  • Leadership and ownership mentality: You act like an owner, and seek solutions to problems without being asked to do so, then work collaboratively with others to drive outcomes. You have proven ability to lead projects from inception to launch and beyond, via self-learning and with minimal oversight. Your colleagues have faith in you to get the job done.
  • Strategic thinker with superior analytical ability: Instead of jumping on the first opportunity that is presented, you’re able to craft a clear go-to-market strategy that identifies the top growth opportunities for Canva as a whole to achieve it’s north star user growth and revenue metrics. You’re comfortable with data, and use it to inform your approach and validate your position. 

Benefits:

  • Competitive salary, plus equity
  • Flexible working hours, we value work-life balance
  • Professional education allowance
  • Generous parental leave policy
  • Fun and quirky celebrations
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • Objective-CLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • BashLanguages
    • ReactLibraries
    • RxJSLibraries
    • MobXLibraries
    • SpringFrameworks
    • FinagleFrameworks
    • AWS RedshiftDatabases
    • BigQueryDatabases
    • DynamoDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • OptimizelyAnalytics
    • SnowflakeAnalytics
    • AmplitudeAnalytics
    • dbtAnalytics
    • RedshiftAnalytics
    • Mode AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • Monday.comManagement
    • Custom-BuiltCMS
    • SalesforceCRM
    • Salesforce PardotCRM
    • BrazeEmail
    • Monday.comProject Management

Location

Enjoy our new flagship Austin campus. We love to create unique spaces that reflect their surroundings, so our new campus combines authentic east Austin vibes with a Canva twist.

An Insider's view of Canva

How does your team reward individual success?

Canva teams set seasonal goals and we celebrate BIG when we achieve each goal. We have celebrated our success by enjoying taco nights, cocktail classes and currently planning a DIY pottery night. Canva also has a very active #kudos slack channel!

Pooja

Partner Success Manager

How do you collaborate with other teams in the company?

Being part of Customer Success., we work closely with other teams including Product, User Voice, and Community Stories. We have the chance to share insights about how our members use Canva across their teams and the value our product brings. It’s inspiring to help shape the product and bring the most value to our users through global collaboration!

Chelsea

Strategic Customer Success Manager

How does the company support your career growth?

Canva enables me to grow by providing workshops and training sessions that have given me a solid foundation for my role. There is a focus to promote from within and provide everyone the opportunity to explore whichever path they choose. Our “Vibe and Thrive” allowance also makes sure our mental and physical health are always taken care of!

Kendall

Sales Development Representative

How do your team's ideas influence the company's direction?

One of Canva’s core values is to Make Complex Things Simple. We find innovative ways to make legal concepts more approachable to non-lawyers and reduce the need to involve Legal with every move. By removing complexities we encourage an environment of trust and openness for our internal stakeholders and our millions of users.

Suhayb

Senior Legal Counsel

What's something quirky about your company?

Season Openers are company events where Canva celebrates our wins and rallies around our goals. They're also some of the most over-the-top and quirky events you'll ever see. On my first day, at my first season opener, I learned about Canva through a Hollywood-worthy parody of "The Office"— I knew then I had found my new home!

Sergio

Design Ops & Studio Lead

What are Canva Perks + Benefits

Canva Benefits Overview

No matter what your role is, or where you’re located, Canva’s benefits are designed to empower you to thrive.

Culture
Volunteer in local community
Be empowered to be a Force for Good with 3 days volunteering leave. Select from a calendar of opportunities or choose your own adventure, as long as it makes a positive difference, we'll support you.
Partners with nonprofits
Testing
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Hardship benefits
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Fitness stipend
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services

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