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Technical Product Manager, Platform

| Austin
Who We Are 
DISCO is a legal tech software company. Our objective is to own the legal tech market and become the leader in legal as Salesforce has done in the sales technology space. Given the massive growth of data over the last 20 years, poorly built legal technology products have severely decreased lawyers ability to practice the law.
Our fundamental mission includes building a unified technology platform for the practice of law, composed of 7+ products released over the next 10 years. Great technology can solve problems of scale in data, in laws, and in business operations that have distracted lawyers from doing what they went to law school to do. DISCO is fixing the law by automating the parts of the practice that can be automated so that great lawyers can focus on tasks that really do require human legal judgment.
To date, we have substantially disrupted the legal tech market with a lawyer inspired consumer-grade interface and a cloud-enabled technology platform that offers unprecedented performance and cost savings. Thoughtful product planning and product design are core tenants in our “product first” business strategy and culture.
We intend to build a multi-billion dollar business and think you should come along for the ride because:
  1. DISCO is a very successful company more than doubling revenue every year for the last 5 years. We were the first movers to a cloud-based platform that has caused mass disruption within our market.
  2. Our CEO is a true market visionary. He graduated with a computer science degree at the age of 15 and followed with a JD from Harvard Law School at the age of 19. His unparalleled insights into the fundamental issues in legal and the potential of technology and artificial intelligence to change our market at its core provide the guiding light for DISCO’s long-term strategy.
  3. We believe that product delivery professionals including product managers, product designers and engineers differ from one another by at least a factor of 10. At DISCO, we only hire the top 1%, pay them well, and with equity, everyone has effectively been getting a raise each and every day. Given our product first mindset, product professionals are very much stars of the show. Our logo, the circle and square, represents the best lawyers and the best product professionals in the world.
  4. We measure product delivery velocity by dollars of revenue per line of code, vs simply lines of code. This drives a very thoughtful and deliberate product design and development process that ensures we’re going to make money when we ship products. We hire many more product managers and designers per engineer than most companies to ensure that our engineers have a disambiguated product intent when they are building.
  5. As a rule, we don’t commit to external product delivery dates as we believe that unnecessarily constrains our creativity from both a product and technology point of view.
  6. At DISCO we only hire very good humans that we would entrust with our children. Don’t worry we won’t actually drop our kids off at your place, but we need to know that they’d be in good hands if we did. Respect isn’t earned at DISCO it is assumed. Good humans inherently treat everyone respectfully. This is a very important concept at DISCO.
  7. Given the talent level at DISCO (only top 1%), the cutting-edge cloud-based technology stack, and thoughtful and novel product and design approach, you’ll find yourself learning at a rate you’ve not likely experienced in your career. Given that we only hire professionals that are passionate about their craft, you’ll truly enjoy building a great software product and get in the best “career shape” of your life.
  8. Over the next 4 years, we’ll be growing our product delivery organization from 85 professional to 500+. There will be incredible growth opportunities along the way.
  9. We use the “2 Pizza Team” organization design where small autonomous teams own a piece of a product or platform and ship software at rates comparable to a very lean and scrappy startup. We achieve consistency across these teams in the areas of design, product-wide use cases and technical concerns through a strategically focused set of overlay functions.
  10. Finally, while we’re an incredibly fast growing organization, as a rule, we do not work crazy long hours. We believe in continuous product delivery, continuous product planning and design, continuous regular sleep schedules, continuous regular vacation, and continuous fun if you’re passionate about your craft.
If you want to win while getting better than you’ve ever been, come to DISCO.
The Technical Product Manager For Our Platform Team is Important Because
As a Technical Product Manager for Platform, you will know our platform better than anybody. You will organize and manage all of the services and capabilities related to your area and represent them as a member of the DISCO Product Steering Committee.
Just as importantly, you will work intimately with DISCO’s Feature Team Product Managers and brilliant designers to develop the most magical, consumer-grade product that the legal technology market has ever seen. You will understand platform structure and capabilities that transform user problems into specific user stories so that engineers can unambiguously build the perfect product to support our notion that every line of code will generate new revenue.
Day in the Life of Our Technical Product Manager:
Might include defining and providing business context for platform-wide services such as:
  • Event Bus and Event Sourcing capabilities that provide business and engineering leverage and efficiencies.
  • Highly scalable and crazy performant search systems.
  • Transactional or eventually consistent stores that provide well-encapsulated domain object semantics.
  • Orchestrated scaleout data pipelines that can leverage serverless and containerized compute that balances cost, latency, and duration.
  • Algorithmically intensive data engines that operate on streaming, large, or multi-tenant datasets.
  • Subsystem APIs that are used by teams across the company
  • Algorithmically intest AI-produced data such as: topic clustering, document similarity, and search suggestions.
Successful Technical Product Manager Candidates:
  • Must be naturally curious and committed to understanding user problems in the deep and interesting legal domain.
  • Must understand how platforms evolve over time and help keep capabilities and services in line with the business goals including: performant, available, scalable, high quality for customer use, etc.
  • Must have a background in an engineering discipline. We’ve seen great Product Managers from varying backgrounds that know how to build great software.
  • Must have strong written and verbal communication at every level - to users, within the company, within your team. 
  • Must have deep experience conceiving, building, and shipping successful software products and features in an “agile-ish” development organization.
  • Must exhibit strong project management and organizational skills.
  • By the way, you do not need to have any legal domain experience -- we have plenty of subject matter experts on staff that work closely with our product team.
  • Should have the ability to think big and small. You are comfortable discussing strategy and long term vision with executives, but also able to dive into the detail designing a particular interaction. 
  • Should diagram subsystem interaction models in order to understand user workflow and prioritize pain points.
  • Might have used tools like JIRA and Confluence to document requirements and track dependencies.
Our Technology Stack:

Cloud Provider
- AWS: EC2, Lambda, Aurora, Redshift, DynamoDB, ECS, SQS, SNS, Kinesis, S3, CloudFront, CloudFormation, SageMaker, KMS, CodePipeline, etc.

DSL-based Search
: multiple large scale Elasticsearch Clusters searched using our Disco Query Language (DQL).

Event Bus
: Kafka and Schema Registry

3rd Party Vendors
: Redis, Auth0 for Cloud Identity Federation (SSO, SAML, etc).

AI
: MinHash, FastText, Word2Vec, Convolution Neural Nets, Algorithmia (Lambda with GPUs) for training, PyTorch, Recurrent Neural Networks, Latent Dirichlet Allocation for Topic Modeling, etc.

Deployment
: Terraform, Docker (via ECS), Consul for: App Config, Service Discovery, Shared Secrets.

Visibility
: ELK Stack for logging, Datadog, New Relic, Sentry.io

Programming Languages
: Python, JavaScript, C#/.NET, Java.

Transport Mechanisms
: Protobuf, Avro, HTTP Rest/JSON
CI/CD: Jenkins, CodePipeline, GitHub, Artifactory
Read Full Job Description

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • TorchFrameworks
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

3700 N. Capital of Texas Hwy., Austin, TX 78746

What are DISCO Perks + Benefits

DISCO Benefits Overview

DISCO knows its employees and their embrace of the inventor's spirit is the secret of our success. Our focus is keeping DISCO a great place to work, which includes providing benefits and perks that help our employees live up to their potential.

Culture
Volunteer in local community
DISCO Cares was born out of Hurricane Harvey rescue and rebuild efforts. It's driven by our employees and supported by our leadership. We donate time, money, and technology to local charities.
Partners with Nonprofits
DISCO Cares works with Explore Austin on mentors and needed equipment. We also partner with the Capital Area Food Bank, the Salvation Army, and others in our local communities.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
DISCO employees who have elected to have an FSA can contribute up to $2650 annually.
Disability Insurance
Dental Benefits
Our dental plan has a $0 premium for the employee, with a reasonable monthly premium up for additional family members.
Vision Benefits
Our vision plan has a $10 copay for annual well vision exams and an $180 allowance for glasses and $150 allowance for contact lenses.
Health Insurance Benefits
DISCO offers a variety of health insurance plans. Our high deductible plans cover 100% of the employee's premium with an HSA and we also provide PPO/FSA plans.
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
DISCO offers a dependent care FSA where employees can contribute up to $5000 tax-free dollars towards child or elder care.
Flexible Work Schedule
DISCO provides employees with a work schedule that includes flexible start and end times.
Remote Work Program
Our remote work program includes full-time work from home for positions like our Regional Sales Executives and work remotely on occasion as needed.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
DISCO offers pre-tax commuter benefits for employees where transit and parking are relevant costs.
Free Daily Meals
Austin employees get free lunch on Monday-Friday.
Stocked Kitchen
DISCO has a well-stocked kitchen including healthy snacks, sodas, coffee, cold brew, and Topo Chico.
Some Meals Provided
Austin employees get free lunch on Monday-Friday.
Parking
We offer employees free on-site garage parking.
Professional Development Benefits
Cross functional training encouraged
Promote from within
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