Technical Product Manager, Platform at DISCO

| Austin
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Who We Are 

DISCO is a legal tech software company. Our objective is to own the legal tech market and become the leader in legal as Salesforce has done in the sales technology space. Given the massive growth of data over the last 20 years, poorly built legal technology products have severely decreased lawyers ability to practice the law.

Our fundamental mission includes building a unified technology platform for the practice of law, composed of 7+ products released over the next 10 years. Great technology can solve problems of scale in data, in laws, and in business operations that have distracted lawyers from doing what they went to law school to do. DISCO is fixing the law by automating the parts of the practice that can be automated so that great lawyers can focus on tasks that really do require human legal judgment.

To date, we have substantially disrupted the legal tech market with a lawyer inspired consumer-grade interface and a cloud-enabled technology platform that offers unprecedented performance and cost savings. Thoughtful product planning and product design are core tenants in our “product first” business strategy and culture.

We intend to build a multi-billion dollar business and think you should come along for the ride because:
  1. DISCO is a very successful company more than doubling revenue every year for the last 5 years. We were the first movers to a cloud-based platform that has caused mass disruption within our market.
  2. Our CEO is a true market visionary. He graduated with a computer science degree at the age of 15 and followed with a JD from Harvard Law School at the age of 19. His unparalleled insights into the fundamental issues in legal and the potential of technology and artificial intelligence to change our market at its core provide the guiding light for DISCO’s long-term strategy.
  3. We believe that product delivery professionals including product managers, product designers and engineers differ from one another by at least a factor of 10. At DISCO, we only hire the top 1%, pay them well, and with equity, everyone has effectively been getting a raise each and every day. Given our product first mindset, product professionals are very much stars of the show. Our logo, the circle and square, represents the best lawyers and the best product professionals in the world.
  4. We measure product delivery velocity by dollars of revenue per line of code, vs simply lines of code. This drives a very thoughtful and deliberate product design and development process that ensures we’re going to make money when we ship products. We hire many more product managers and designers per engineer than most companies to ensure that our engineers have a disambiguated product intent when they are building.
  5. As a rule, we don’t commit to external product delivery dates as we believe that unnecessarily constrains our creativity from both a product and technology point of view.
  6. At DISCO we only hire very good humans that we would entrust with our children. Don’t worry we won’t actually drop our kids off at your place, but we need to know that they’d be in good hands if we did. Respect isn’t earned at DISCO it is assumed. Good humans inherently treat everyone respectfully. This is a very important concept at DISCO.
  7. Given the talent level at DISCO (only top 1%), the cutting-edge cloud-based technology stack, and thoughtful and novel product and design approach, you’ll find yourself learning at a rate you’ve not likely experienced in your career. Given that we only hire professionals that are passionate about their craft, you’ll truly enjoy building a great software product and get in the best “career shape” of your life.
  8. Over the next 4 years, we’ll be growing our product delivery organization from 85 professional to 500+. There will be incredible growth opportunities along the way.
  9. We use the “2 Pizza Team” organization design where small autonomous teams own a piece of a product or platform and ship software at rates comparable to a very lean and scrappy startup. We achieve consistency across these teams in the areas of design, product-wide use cases and technical concerns through a strategically focused set of overlay functions.
  10. Finally, while we’re an incredibly fast growing organization, as a rule, we do not work crazy long hours. We believe in continuous product delivery, continuous product planning and design, continuous regular sleep schedules, continuous regular vacation, and continuous fun if you’re passionate about your craft.

If you want to win while getting better than you’ve ever been, come to DISCO.

The Technical Product Manager For Our Platform Team is Important Because

As a Technical Product Manager for Platform, you will know our platform better than anybody. You will organize and manage all of the services and capabilities related to your area and represent them as a member of the DISCO Product Steering Committee.

Just as importantly, you will work intimately with DISCO’s Feature Team Product Managers and brilliant designers to develop the most magical, consumer-grade product that the legal technology market has ever seen. You will understand platform structure and capabilities that transform user problems into specific user stories so that engineers can unambiguously build the perfect product to support our notion that every line of code will generate new revenue.


Day in the Life of Our Technical Product Manager:

Might include defining and providing business context for platform-wide services such as:
  • Event Bus and Event Sourcing capabilities that provide business and engineering leverage and efficiencies.
  • Highly scalable and crazy performant search systems.
  • Transactional or eventually consistent stores that provide well-encapsulated domain object semantics.
  • Orchestrated scaleout data pipelines that can leverage serverless and containerized compute that balances cost, latency, and duration.
  • Algorithmically intensive data engines that operate on streaming, large, or multi-tenant datasets.
  • Subsystem APIs that are used by teams across the company
  • Algorithmically intest AI-produced data such as: topic clustering, document similarity, and search suggestions.

Successful Technical Product Manager Candidates:

  • Must be naturally curious and committed to understanding user problems in the deep and interesting legal domain.
  • Must understand how platforms evolve over time and help keep capabilities and services in line with the business goals including: performant, available, scalable, high quality for customer use, etc.
  • Must have a background in an engineering discipline. We’ve seen great Product Managers from varying backgrounds that know how to build great software.
  • Must have strong written and verbal communication at every level - to users, within the company, within your team. 
  • Must have deep experience conceiving, building, and shipping successful software products and features in an “agile-ish” development organization.
  • Must exhibit strong project management and organizational skills.
  • By the way, you do not need to have any legal domain experience -- we have plenty of subject matter experts on staff that work closely with our product team.
  • Should have the ability to think big and small. You are comfortable discussing strategy and long term vision with executives, but also able to dive into the detail designing a particular interaction. 
  • Should diagram subsystem interaction models in order to understand user workflow and prioritize pain points.
  • Might have used tools like JIRA and Confluence to document requirements and track dependencies.

Our Technology Stack:

Cloud Provider
- AWS: EC2, Lambda, Aurora, Redshift, DynamoDB, ECS, SQS, SNS, Kinesis, S3, CloudFront, CloudFormation, SageMaker, KMS, CodePipeline, etc.

DSL-based Search
: multiple large scale Elasticsearch Clusters searched using our Disco Query Language (DQL).

Event Bus
: Kafka and Schema Registry

3rd Party Vendors
: Redis, Auth0 for Cloud Identity Federation (SSO, SAML, etc).

AI
: MinHash, FastText, Word2Vec, Convolution Neural Nets, Algorithmia (Lambda with GPUs) for training, PyTorch, Recurrent Neural Networks, Latent Dirichlet Allocation for Topic Modeling, etc.

Deployment
: Terraform, Docker (via ECS), Consul for: App Config, Service Discovery, Shared Secrets.

Visibility
: ELK Stack for logging, Datadog, New Relic, Sentry.io

Programming Languages
: Python, JavaScript, C#/.NET, Java.

Transport Mechanisms
: Protobuf, Avro, HTTP Rest/JSON
CI/CD: Jenkins, CodePipeline, GitHub, Artifactory
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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • TorchFrameworks
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

While we're WFH right now, our office is off Loop 360. We have a great office balcony where we can work and enjoy the view.

An Insider's view of DISCO

How would you describe the company’s work-life balance?

DISCO enables me to split my energy between work and other aspects of my life that are important. Our flexible PTO truly relieves the stress of taking time off to take care of our personal lives.

Jason

Account Executive

What makes someone successful on your team?

We talk a lot about personal brand on my team: how you show up to a conversation and partner with those around you to successfully close a sale can often be a key factor in success. Whether it is committing to a positive experience for the client or welcoming a new customer, giving your all, all the time, is a part of our culture.

Lauren

VP of Sales, West

How do you make yourself accessible to the rest of the team?

Our team leadership holds virtual office hours to replicate the quick discussions and fast problem-solving that doesn’t always require a 30-minute meeting to address. We share best practices and lessons learned from conversations with our current and future customers.

Andrew

Chief Revenue Officer

What’s the vibe like in the office?

Our Product Delivery team is made up of people who are very smart and passionate about their craft, whether it's software engineering, product management, or design. These folks come energized by the challenge of solving hard problems. They love what they do and making amazing software.

Ariel

Engineering Office Manager

What are DISCO Perks + Benefits

DISCO Benefits Overview

DISCO knows its employees are the secret of our success. Our focus is keeping DISCO a great place to work, which includes providing benefits and perks that help our employees live up to their potential.

Culture
Volunteer in local community
DISCO Cares was born out of Hurricane Harvey rescue and rebuild efforts and our shared belief that to help is human. It's driven by our employees and supported by our leadership.
Partners with Nonprofits
Friends outside of work
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Leadership has gone through racial equity training.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
DISCO employees who have elected to have an FSA can contribute up to $2650 annually.
Disability Insurance
Dental Benefits
Our dental plan has a $0 premium for the employee, with a reasonable monthly premium up for additional family members.
Vision Benefits
Our vision plan has a $10 copay for annual well vision exams and an $180 allowance for glasses and $150 allowance for contact lenses.
Health Insurance Benefits
DISCO offers a variety of health insurance plans. Our high deductible plans cover 100% of the employee's premium with an HSA and we also provide PPO/FSA plans.
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
DISCO offers a dependent care FSA where employees can contribute up to $5000 tax-free dollars towards child or elder care.
Generous Parental Leave
DISCO provides up to 12 weeks of parental leave for the primary caretaker. We also provide 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
DISCO provides employees with flexibility. Particularly as we work from home during the pandemic, we recognize our employees' families may require additional flexibility as they juggle work and home.
Remote Work Program
We are working from home during the pandemic. Our leadership has conducted remote work surveys to assess employee needs and employees will be allowed to WFH through June 2021.
Family Medical Leave
Restricted work hours
While lunch meetings were a common thing when working in the office and enjoying free delivered lunch, during the pandemic, we have restricted the noon hour to being a meeting-free hour.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
DISCO offers pre-tax commuter benefits for employees where transit and parking are relevant costs.
Free Daily Meals
Austin employees get free lunch on Monday-Friday.
Stocked Kitchen
DISCO has a well-stocked kitchen including healthy snacks, sodas, coffee, cold brew, and Topo Chico.
Some Meals Provided
Austin employees get free lunch on Monday-Friday.
Parking
We offer employees free on-site garage parking.
Recreational Clubs
Seasonal sports/fitness groups like kickball, with yoga at the office year-round
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
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