About Us:

Cart.com is an ecommerce software and services company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly end-to-end Ecommerce-as-a-Service platform that helps third party brands move faster, grow more quickly, and deliver on their promises more completely.

Cart.com is looking for a technical individual to join the Product Organization as a Technical Product Manager for Data Science products. In this role, you will help identify underserved customer needs that can be resolved with data-driven insights and lead in translating them into product and system requirements. With a primary focus of utilizing Machine Learning to optimize shopping journeys across channels in the market-to-cash ecommerce value chain, you should be experienced in implementing qualitative and quantitative analysis to tell stories with data.

As a member of the Product team, you should also have a foundational understanding of product planning, validation, delivery, and rollout methods. Channeling both data and intuition, you’ll also work closely with engineering, product design, and infra/ops teams to define and deliver excellent customer experiences as a member of a cross-functional team. This is a dynamic role that provides wide visibility into many functions within Cart.com and across all customer segments and markets. 

Responsibilities:

• Synthesizing customer and stakeholder input, balancing between contending priorities, and executing a tactical plan for massively improving our brands’ ability to leverage data and grow their business. 
• Influencing a long-term roadmap that defines how data science is utilized in standalone products and embedded in existing products across the Cart.com ecosystem 
• Collaborating with customers and sales to understand existing pain points, ensuring that we’re always solving for the root cause of our clients needs
• Working across the organization to understand factors that drive or impede our success, you’ll then define or modify a Product roadmap to improve short and long-term outcomes
• Deliver key customer and market validation exercises of product prototypes 
• Becoming a specialist in the experience of a Brand Marketing Manager in the Cart.com platform 

Experience:

• 1-3 years of product management, consulting, or general operations experience within SaaS, ecommerce, or other similar technology environments.
• Experience with SQL or Python for data analysis and model generation
• Demonstrated success in delivering business outcomes and moving metrics—not just executing processes
• Experience guiding the product lifecycle within a fast-paced, agile SaaS environment 
• Track record of successfully collaborating across business functions, demonstrating both high EQ and IQ
• Experience gathering, analyzing, and translating market and customer needs into product requirements and prioritizing them while solving for various - potentially, opposing - outcomes 
• Strong skills around cross-functional collaboration, influence, and communication; a proven ability to achieve clarity and drive focus in a complex and dynamic environment, including creating alignment with senior leaders
• A deep understanding and empathy for end-users

Bonus Points

• Bachelor’s degree in fields with a strong emphasis on quantitative analysis or technology (Economics, Computer Science, Engineering, Information Technology, Mathematics and/or Finance)
• Experience in marketing technologies, dynamic pricing platforms, product information management tools, and order management systems 
• Experience in ecommerce products, shopping cart systems, selling online, channel management software, running an online store, Amazon fulfillment, headless commerce APIs
• Experience in merchant payment solutions, merchant lending and receivables financing products, advanced taxation scenarios 

OUR CORE VALUES:

These aren’t just buried somewhere in an employee manual. We live and breathe them. They are on the walls and live in our hearts. They come up constantly in conversations and actions. They govern the decisions of the newest hire all the way up to our CEO:

WE ARE OBSESSED WITH BRANDS

We live for brands and are fanatical about their success.

WE THINK BEYOND THE BOX

We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.

WE DON'T GIVE UP

No one expected this to be easy. We are resilient— we dig in and keep going.

WE SPEAK UP

Every person here has an obligation to question norms, voice concerns, and offer their perspective.

WE WORK TOGETHER

We work with integrity and respect, ask for help, and extend the same help to others.

WE ARE HUMAN

Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve.

Cart.com is deeply committed to building a diverse and inclusive workplace. We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

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