Technical Product Marketing Manager

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Who We Are

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organisations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group and is a foundational component of Cisco’s growing Observability business.

What you’ll do

ThousandEyes is looking for an exceptional Product Marketing Manager to join our world-class Product Marketing organization, disrupting the multi-billion dollar network performance and analytics market. 

The ideal candidate is passionate about technology, has a proven track record driving innovative products in hyper-growth markets. You combine technical aptitude with business acumen, developing compelling product and industry narratives, using strong communications skills and analytics-based arguments. You are detail-oriented, metrics-driven, and unwilling to settle for mediocrity. And you are an inspiration to your constituents inside and outside the organization in bringing your vision to life. You will join a group of original thinkers and innovators, working tirelessly to deliver exceptional value to customers at the cutting edge of digital transformation to Cloud, SaaS, SD-WAN, and Internet-centric operations. 

This role is your opportunity to make a material impact in a company at the forefront of a global technology adoption shift. You will be empowered to do amazing things, surrounded by a team of smart and creative innovators. This position reports to ThousandEyes' Head of Product Marketing, based in San Francisco, CA.

Qualifications:

  • 5+ years of experience in Technical Product Marketing for enterprise software companies
  • Experience managing multiple products, audiences and verticals
  • Bachelor’s Degree in Computer Science, Engineering, or equivalent
  • Social and Emotional IQ –ability to effectively listen, communicate, and manage expectations all levels (down, peer, up) and political savviness (corporate agility)
  • Strong ability to understand enterprise business needs and customize stories
  • Proven experience presenting to technical and business audiences, as well as analysts and media
  • Self-starter who truly enjoys working in a fast-paced, innovative and high-growth technology environment
  • Background in software critical, with experience in Enterprise SaaS
  • Travel: up to 20% of the time, domestically and internationally (post Covid)

Responsibilities: 

  • Develops product and solution positioning, messaging by prospective buyer role, and ways to overcome competitive objections
  • Defines and delivers technical solution benefits, positioning and expertise to sales reps & sales engineering teams
  • Develops sales tools including sales scripts, presentations, and demonstration scripts and can effectively communicate solution benefits with internal sales teams and channel partners
  • Research competitive solutions and maintain competitive comparisons and evaluations
  • Be a strong advocate and spokesperson for ThousandEyes in blogs, industry forums, AR/PR activities and other relationships

Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool


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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • VueLibraries
    • SpringFrameworks
    • TerraformFrameworks
    • KubernetesFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases

Location

ThousandEyes is in the heart of Austin. Located downtown, we are next to great coffee shops, restaurants, and entertainment.

An Insider's view of ThousandEyes (part of Cisco)

What are some social events your company does?

At ThousandEyes we celebrate our employees each month with many different events that have ranged from birthday celebrations to a Halloween costume contest and a field day at Zilker Park. Our goal is to create an environment where we are celebrating our entire team!

Christie

Workplace Services Manager

How does the company support your career growth?

ThousandEyes truly values its employees and that was clear to me from day one. I always thought that transitioning out of sales would be impossible without an MBA, however the opportunity was afforded to me at ThousandEyes.

Charles

Customer Success Manager

How do your team's ideas influence the company's direction?

One of our Sales DNA principles is "no limits". We demonstrate exponential thinking, we dream big, inspire our peers and act as the spark for change. I would say this is a common theme / trait across the tribe.

Luvlynn

VP, Inside Sales

How would you describe the company’s work-life balance?

I believe ThousandEyes overall culture drives a positive work/life balance. Wellness is a DNA principle of ours, and it is truly taken to heart in all sense of the word. Top down, taking time away from work to spend quality time with family and/or doing what you love is encouraged and celebrated.

Doug

Account Management Director

What are ThousandEyes (part of Cisco) Perks + Benefits

Culture
Volunteer in local community
ThousandEyes participates in local philanthropy events, and partners with several different local organizations.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Free Daily Meals
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Promote from within

Additional Perks + Benefits

Excellent medical, dental, vision and life insurance. Gym discounts, wellness, financial wellness, and other amazing programs. Catered breakfast and lunch with allergy friendly options (when we are in the office)!

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