VP of Product

| Austin
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COVID 19 UPDATE: We are doing our part to flatten the curve so for the time being all interviews will be conducted virtually. As a company ALL employees are currently working remotely.

We are seeking a dynamic leader who loves to win and wants to own every aspect of our customers’ interactions with our products and services. If you wake up every day focused on driving results and making a difference in a fast-moving company, this could be the role for you. You’ll need to drive your team to accomplish great things, quickly pivot and attack new problems, and still find time to follow-up and follow-through.

If you’re hungry for a new challenge and love building out powerful products and user experiences, apply today for our VP of Product role.

About Us:

At Volusion, we make products that people love. Our teams are dedicated to providing SaaS commerce solutions and services for all business types, ranging from startups to large enterprises. If you love working in teams, have a passion for driving positive change, and want to change the world with your ideas, we want to hear from you. If you want to help build the world’s greatest software for our customers, you’ve come to the right place!

You will:

  • Engage with, understand, and advocate for our customers: We are a customer-first company, and we want all efforts and communications to represent this philosophy. You believe in engaging directly with customers and partners during pre and post sales implementations to ensure success of customer expectations. Delivering amazing products and digital experiences is a must for you. 
  • Develop and deliver on a product strategy: You will be responsible for the end-to-end product life cycle including market needs, requirements, product vision and strategy, product roadmap creation, stakeholder communication, and release planning, as well as interacting with customer enablement and success. 
  • Identify core metrics for success: You will first identify and then build out processes to update and review key metrics (OKRs and KPIs) as well as initiatives to test the impact and improvements based on those core metrics. You will be involved and evolve strategic planning and delivery expansion of our offerings into new and existing markets.
  • Develop a cohesive user experience strategy for all aspects of Volusion, from visits to the website through use of our ecommerce platform: We believe in the importance of a world-class user experience. You will work directly with our CTO to develop the overall UX approach for our online properties and product offerings. You will routinely evolve, communicate, present, and execute against this strategy.
  • Build, lead, and elevate a product organization: You will organize, recruit, mentor, and lead a growing product organization that has significant responsibility and accountability in product management and ownership, product marketing, user experience, and product design. You are exceptional at and excited to grow this team to a world-class product organization that leads the SaaS space.

We are looking for someone with:

  • 10+ years experience in product, user experience, and/or design management
  • 5+ years leading high-performing product, product marketing, and user experience teams
  • 3+ years of owning and delivering on company-wide goals, KPIs, OKRs, and data- and metric-based goals
  • Demonstrable experience understanding customer problems in highly subjective product areas
  • Cloud-based SaaS experience with proven ability to troubleshoot, scale, and repeatedly create successful solutions for SMBs
  • Experience in working in fast-paced startups as well as large and/or enterprise software companies
  • Expertise at cross-functional leadership, peer relationships, and exceptional communication skills, both verbal and written
  • Bachelor's Degree in Engineering, Computer Science, or related disciplines

Who is also the embodiment of our culture code (we hope you are nodding your head in agreement as you browse through it!):

  • Humble: Have humility and be respectful; no egos allowed.
  • Effective: Get stuff done!
  • Adaptable: Willing to fill any role, anytime. Going above/beyond the call of duty.
  • Transparent: Open and honest to self and others.
  • Collaborative: We favor teamwork and take ownership.
  • A founder: Think big, go fast, and solve for the customer.

Benefits & Perks:

  • Competitive compensation packages
  • Medical, Dental, Vision, and Voluntary Life Insurance
  • Paid parental leave
  • Flexible Paid Time Off
  • 401(k) with Company Matching
  • On-site Fitness and Yoga Classes
  • Casual Dress
  • Breakfast taco and beer Fridays
  • Endless Supply of Tiny House Nitro Coffee, Bevi Sparkling Water, fruit and snacks
  • Two Volunteer Days Off
  • Bring Your Dog to Work Days
  • Adjustable Desks 
  • Chair Massages
  • Team Sports and Team Outing
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Technology we use

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A hop, skip and a jump from The Domain.

An Insider's view of Volusion

What are some social events your company does?

Part of our Culture Code is to "put people before everything else", with this we listen to quirky ideas that employees come up with- like having a watermelon throwing contest and a snack wagon. Yes, a snack wagon- once a month we bring an old school radio flyer wagon full of snacks around to every desk. It's so simple yet brings so much joy.


Sr. People & Culture Coordinator

What does your typical day look like?

Once I get settled, I head over to the kitchen to pour myself a cup of cold brew. I grab fruit and something salty from our snack bins. I then meet with the teams I am apart of to give updates on my work. The rest of my day is spent prioritizing & completing ad-hoc requests, developing data pipelines, and chipping away at longer-term data projects.


Data Engineer

How does the company support your career growth?

My leaders take the time to understand my career goals. They support me by teaching me not only career lessons but life lessons too! Through company wide projects, Volusion gives me the opportunity to gain skills outside of my department. This helps me to be a well rounded sales pro and to better understand the industry and product that I sell!


Partner Account Manager

How do you empower your team to be more creative?

I encourage my team to just try it! Whether "it" is a new tool or program, a way to customize the website experience or connect with entrepreneurs. We always want to be testing and moving forward with our brand and our approach to creative problem solving.


Visual Design Manager

What makes someone successful on your team?

We're there to make sure our merchants get heard so being a great listener helps for a start! Other skills that would make someone successful on our team is being organized, attentive to details, willing to work hard to make the team successful and going the extra mile to make sure that our merchants feel taken care of.


Data Analyst

What are Volusion Perks + Benefits

Volusion Benefits Overview

Volusion offers a wide array of benefits and perks. From benefit eligibility on your first day of employment to unlimited time off, 401K company matching and paid parental leave just to name a few.

Volunteer in local community
Daily stand up
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Blue Cross Blue Shield of Texas
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Our gym includes cardio, weight lifting equipment and a TV. Volusion also provides a weekly yoga class.
Retirement & Stock Options Benefits
401(K) Matching
Volusion matches dollar for dollar up to 3% of an employee's salary.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
New moms get 12 weeks of paid time off and new dads get 4 weeks. There are NO service length requirements that must be met before you are eligible for this perk.
Remote Work Program
Each team manages their own work from home policy with most teams offering 1 work from home day per week.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Full time salaried employees are eligible for unlimited time off which means you don't have to earn it before you use it! Full time hourly employees earn 5 weeks (!) of paid time off per year.
Paid Volunteer Time
Paid Holidays
Volusion offers paid time off to observe major holidays.
Perks & Discounts
Casual Dress
Company Outings
Volusion has quarterly paid team outings and company wide events like holidays parties and awards ceremonies.
Game Room
Ping pong, pool, video games, air hockey just to name a few.
Stocked Kitchen
Volusion offers unlimited snacks, fruit, coffee, soda, sparkling water and energy drinks. We also have an Wilder vending machine with lots of healthy lunch items to purchase.
Some Meals Provided
Volusion will find any excuse to celebrate and it always includes food :-).
Volusion provides ample FREE parking.
Pet Friendly
Every Friday you will see lots of doggies around the office.
Relocation Assistance
Fitness Subsidies
Employees receive a generous discount for a Class Pass membership.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
On a monthly basis we host lunch and learns on topics ranging from financial planning to health and wellness.
Promote from within
Mentorship program
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