We are seeking an innovative, mission-driven Vice President of Product Management to scale our industry leading suite of cloud-based products. As a member of the Senior Leadership Team, you will oversee the business strategy, product roadmap and product requirements across our portfolio. You will create and manage a dynamic, collaborative organization that translates ESO’s mission and vision into an innovative, industry-leading product ecosystem.

It is a rewarding and challenging time to join ESO, was we transition firmly into a scale-up business with a combination of established products and newly acquired applications. You will be responsible for integrating the overall product suite so our customers have a seamless experience that maximizes benefits of software interoperability. You will assist in evaluating M&A targets for technical quality and potential to integrate into the suite. 

Most importantly, the right candidate for this role will attract, mentor and inspire a product team that will evaluate and plan the roadmap, develop requirements and launch the products and services that create a compelling experience for our customers. You will need to play the role of strategist, coach, evangelist and leader. 

Reporting to the Chief Product Officer you will be part of our Product Strategy team based in Austin, Texas office.

What You’ll Be Doing - the day to day

· Develop and champion a compelling product vision, strategy and roadmap in support of ESO’s goals and objectives

· Understand customer and market needs, analyze market offerings and competitor capabilities.

· Define, articulate, and manage product requirements through a cross-functional team, ensuring effective communication with all stakeholders

· Use product management methodology including short-term and long-term prioritization to drive a comprehensive roadmap

· Rapidly iterate and evolve the product to meet the needs of a hyper-growth company, while creating scalable solutions, incorporating innovation and anticipating future customer needs

· Analyze product lifecycle and development plans for new product introduction, growth, maturity, and decline

· Drive the Product playbook and embrace accountability for crisp requirements, on-time delivery and overall product success

· Partner with engineering and the Research and Performance Improvement team for an ongoing approach to data management and reporting to support the mission.

· Lead a “whole product” approach to data inflow, outflows and tooling to support scalability of customer onboarding and product usage

· Lead the transition of acquired products into a synthesized portfolio that enables customer conversion to go-forward products

· Be accountable for the delivery of the product from requirement to usage and in-life management

· Develop a strong relationship between product and engineering teams and other cross functional team in a global environment

· Lead, coach, and develop a high-performing product management team

· Participate in the Senior Leadership team and help provide guidance to the company as a whole

Who You Are - the essentials

· 8+ years in product management leadership roles, ideally with SaaS solutions in high-growth environments

· A unique blend of business and technical savvy with a focus on delivering amazing customer experiences

· Ability to build big-picture vision and the operational drive to make that vision a reality

· Management skills for a highly complex product portfolio that spans multiple inter-rated verticals

· Demonstrated ability to effectively build high-performing teams and attract and retain top product talent

· Strategic planning and operational execution skills

· Management of a product playbook around multiple acquired products to enable customer migration onto go-forward products

· Experience in agile product planning and development methodologies

· Demonstrate introduction of new, innovative products to market

· Ability to delegate and manage competing deadlines efficiently

· Excellent communication skills, written and verbal

· Bachelor’s Degree in business or technology-related field preferred

Who You Are - the desirables

· Bachelor’s Degree in business or technology-related field preferred

· Experience in Healthcare / Public Safety sectors

· Experience leading product teams that are global dispersed

· Experience with Program Increments for Agile planning

Benefits & Perks

ESO offers a comprehensive suite of benefits to promote health and financial security for our employees and their families. For full-time employment you this includes:

- Competitive health plans (medical, dental, & vision insurance)

- PTO (starting at 20 days) & 12 company holidays

- 401(k) with company match

- Telemedicine service provided by ESO

- Savings accounts (FSA, HSA, DCA)

- Employee Assistance Program (EAP)

- Annual health and wellness reimbursement

- Peace of mind benefits such as life insurance, disability insurance, and worksite benefits

- Paid parental leave, new child program, & flexible parental return-to-work options

- Casual office environments and unlimited office snacks and drinks

About ESO

ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland. 

Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission. 

All offers are contingent upon a successful background check. 

ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.