Project Manager

Job Description:

At Pluralsight, we’re on a mission to advance the world’s tech workforce. As a Project Manager on our ProServ Instructor-Led Training (ILT) team, you’ll bring that mission to life—supporting the seamless delivery of learning experiences that help our customers skill up their teams and achieve real business outcomes.

You’ll partner closely with our ILT Account Executives to deliver projects that range from one-off courses to multi-week developer academies. These programs blend instructor-led sessions, labs, self-paced learning, and projects to create a powerful, hands-on experience for learners. You’ll guide every step of the process—from kickoff to delivery—ensuring each engagement runs smoothly, meets our high standards, and delights our customers.

Who you’re committed to being:

• A trusted partner who builds confidence and connection with clients, instructors, and internal teams alike.

• A strong communicator who thrives in a customer-facing role, making complex processes feel simple and supported.

• Someone who brings structure and calm to a fast-paced, dynamic environment.

• A collaborator who’s eager to learn and grow, with a curiosity about how people and technology intersect.

• A detail-oriented problem solver who loves to make things run better—for our clients, our learners, and our team.

What you’ll do:

• Own the full delivery of instructor-led and blended learning programs—from kickoff through completion—ensuring a high-quality experience for every customer.

• Act as the primary point of contact for clients throughout project delivery, managing weekly check-ins, training plans, and quarterly reviews.

• Partner with Account Executives early in the sales process to scope new engagements, identify needs, and confirm resources.

• Coordinate with instructors, content developers, and internal operations teams to align course materials, technology requirements, and schedules.

• Manage logistics for both virtual and in-person deliveries, including setting up environments, labs, and cloud-based solutions.

• Track and manage key delivery metrics including project budgets, profitability, and evaluation scores.

• Facilitate retrospectives and contribute to ongoing process improvements that make our delivery operations more scalable and effective.

• Balance multiple projects at once—from one-day webinars to 16-week academies—while maintaining excellent communication and consistency.

• Support long-term client success by planning ongoing training engagements and maintaining strong relationships over time.

Experience you’ll bring:

• A background in project or program management, with a focus on customer-facing work.

• Experience organizing multiple moving parts, keeping timelines on track, and communicating across teams.

• Confidence facilitating meetings, navigating challenges, and creating alignment among diverse stakeholders.

• Strong relationship-building skills and the ability to make both clients and teammates feel heard and supported.

• Experience in L&D, tech, or edtech environments is great—but not required. 

• A willingness to learn, adapt, and grow through our robust onboarding and training process.

• Comfort working remotely with global teams and customers across multiple time zones.

Requirements:

• Bachelor’s degree with 4+ years professional experience in project/program management

• 4+ years customer engagement or customer success experience

• Experience in project/program management

• Ability to organize workload, and the capacity to progress a range of tasks and projects at one time

• Experience with facilitation and conflict resolution

• Ability to communicate well with internal and external stakeholders

• This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility.

Why you’ll love working here:

• We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location 

• We’re mission driven and guided by our culture pillars

• We have a strong commitment to diversity and belonging

• We cultivate a culture of trust, autonomy, and collaboration

• We’re lifelong learners and champion team member growth and advancement

• We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more.

About us:

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. 

Physical Requirements:

This role is primarily performed in an office or home office setting and involves standard computer-based work.

EEOC Statement & Accommodations Statement:

Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws.

If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. 

Pay Transparency:

The annual US base salary range for this role is $76,500 - $106,200 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. 

Applications must be submitted within 90 days after the initial posting date to be considered.

Recruiting Scam Notice:

Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page.

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