Adobe Document Cloud Solutions Consultant at Adobe

| Austin
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The challenge

Adobe's solutions meet the needs of a diverse customer base that spans from consumer to enterprise. The Document Cloud ( is a complete portfolio of secure digital document solutions that speed business transactions through 100% digital workflows. It includes Acrobat DC and Sign services, plus web and mobile apps that integrate into your existing document processes, productivity apps, and systems. With Adobe Document Cloud, users can create, edit, sign, send and track documents wherever they are — across desktops, mobile and web.

As a Solutions Consultant for the North America Document Cloud enterprise business, this presales role is responsible for collaborating with the Adobe Field Sales team and prospective customers to 1) understand the customer’s business needs and objectives, and 2) map those future customers to the best Adobe solution. This individual will demonstrate the real-world application and problem-solving capabilities of Adobe solutions using presentations and demonstrations that clearly articulate the context of these solutions in the customer’s daily work stream. As part of this process, the Solution Consultant will build technical relationships with prospects/customers; and, will play a critical role within the enterprise level software sales cycle. The SC assists in developing business value propositions around Adobe solutions, and, strategically collaborates with the Field Sales team to achieve and exceed revenue targets.

What you’ll do
  • Provide technical, functional, and subject-matter expertise around the Adobe Sign solutions to the enterprise level Field Sales teams as well as customers
  • Create and deliver technical product demonstrations (both canned and custom), presentations, and technology proofs
  • Help drive the adoption of Document Cloud Services within strategic accounts, moving current installations from departmental to enterprise-wide deployments
  • Work with a variety of Sales Professionals in a consultative approach to identify and solve business problems
  • Support and contribute to both RFI and RFP process from enterprise accounts
  • Establish and grow relationships with technical resources at all levels within Adobe as well as with customer organizations
  • Travel to customer sites (could be up to 40%) as needed
  • Quickly learn new technologies and translate those features (from a range of products) into business benefits and value
  • Adapt as necessary to accommodate changes in industry and company direction
You will have most of the following:
  • Minimum 3 years technical pre-sales/consulting experience with a record of success in driving complex solutions into enterprise accounts (SaaS technologies preferred)
  • Electronic/Digital Signature experience desired (selling, supporting, and/or integration – Adobe Sign, DocuSign, eSign live, etc.)
  • Solid technical background in Adobe Document Cloud, Acrobat, Creative Cloud, Creative Cloud Services, or Adobe Experience Cloud a plus
  • Ability to whiteboard and articulate customer use-cases and requirements; Demo2Win! training, whiteboarding/storytelling for business a plus
  • Understanding of technical sales techniques and processes; high level of specialized sales and product solution knowledge (Value based/Solution Selling preferred/)
  • Familiarity with REST, JAVA, Node.js, PHP / API level integrations
  • Administration experience with SalesForce, Microsoft 365, Workday,ServiceNow a plus
  • Experience with enterprise workflow/business process management a plus
  • Experience in mobile development and UI design a plus
  • Knowledge and experience working with Legal and/or IT professionals a plus
  • Strong interpersonal skills and desire to work in a dynamic and fast-paced environment
  • Exceptional organizational, presentation, and communication (written and verbal) skills
  • Must have the ability to work autonomously, be self-motivated, and a strong team player
  • Ability to travel upwards of 40% required
  • Bachelor’s Degree or equivalent experience required
Get to know the team

Adobe’s Digital Media Business Unit

Adobe’s Digital Media Business Unit focuses on advancing state of the art content and driving digital transformation of industries. It provides tools and services that enable individuals, small businesses, and enterprises to create, publish, promote, lead and monetize their content anywhere through the Adobe Creative Cloud and Document Cloud.

Adobe’s creative and document solutions are used by designers, photographers, filmmakers, content publishers, storytellers, UX designers, knowledge workers, consumers and more. Through our connected apps and services, customers have all the tools and assets they need to create and run content across desktop and mobile devices.

Adobe Document Services

Adobe Document Services is the epicenter of some of Adobe’s greatest brands and is singularly focused on one goal: to continue revolutionizing the way businesses and people communicate with documents. We created the Portable Document Format (PDF), Adobe Acrobat, Adobe Sign and Acrobat Reader—the latter is used by more than one billion people. These essential document tools, as well as powerful mobile apps, make up the Adobe Document Cloud, a modern way to manage critical documents at home, in the office and across devices, extending a legacy that began more than 25 years ago.

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.

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Technology we use

  • Engineering
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Situated in a beautiful, park-like setting and serving as the premier spot for shopping and dining, The Domain area offers the best of both worlds.

An Insider's view of Adobe

What are some social events your company does?

We take pride in our culture, and we have a variety of active employee organizations built into the fabric of our site. I personally lead the AdobeProud group for the Austin site, which is the local chapter of our global LGBTQ+ organization. We ensure there are chances all through the year to celebrate Pride, connect, and have fun.


Engineering Program Manager, Product Operations

What's the biggest problem your team is solving?

We are working on a greenfield project that is pushing each of us to learn numerous new systems and technologies Whether it's a new Cloud product, CI/CD system or Testing Framework, we tackle them head-on. Thankfully we have a team of brilliant people working together to build something amazing!


Software Developer Engineer, Digital Experience

How does the company support your career growth?

My Adobe journey began with little experience and lots of drive. I was recruited through the Adobe Digital Academy Program, and I attribute my success to being placed on inclusive teams where each member offered mentorship. Being supported has allowed my work product to exceed expectations and has been instrumental in my overall career growth.


Engineering Program Manager, Customer Engineering

What are Adobe Perks + Benefits

Adobe Benefits Overview

Your happiness inside and outside our walls matters to us. That's why we offer comprehensive benefit plans that make your life easier.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for primary and non-primary caregivers.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Employees with five years at Adobe under their belt can take a four-week sabbatical. Ten-year veterans get a five-week sabbatical. And every five years after accrues a six-week sabbatical.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Adobe offers employees professional development opportunities like annual individual budget for training, on-site training courses, and the ability to attend job related conferences and seminars.
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

The Austin office even offers free breakfast every Wednesday - and who doesn't love breakfast tacos? Also, we cover access to some of Austin's nearby gyms and workout studios!

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