AEM Technical Consultant at Adobe

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At Adobe, we’re changing the world! How? We give people the tools to bring their ideas to life and create content that makes life more fun and work more meaningful. This is a superb opportunity to be part of a growing team that provides consulting services for Adobe Experience Manager (AEM) products and solutions. AEM helps customers organize and lead the delivery of creative assets and other content across digital marketing channels, including web, mobile, email, social media, and video. The AEM consulting team is responsible for providing expert skills in the implementation of the Adobe AEM solution offering as well as integrating complementary Adobe enterprise solutions and collaborating with clients' existing IT infrastructure.

Adobe Consulting engagements involve full life-cycle project delivery, in-depth product and technical consulting, and mentoring and knowledge transfer customers. This includes facilitation of technical requirements gathering, performing solution and application design, and development, testing and installation of Adobe software as required by the project.

Consultants will evangelize the value of Adobe’s vast array of technologies and provides support to the Sales and Pre-Sales team in estimating and defining consulting engagements. Consultants are encouraged to be on Customer site for extended periods of time. Are you eager be at a company where our most valuable assets truly are the people? Come join us!

Responsibilities:
  • Be a recognized authority (by clients, partners and colleagues) in AEM software based solutions & technologies.
  • Deliver high quality consulting services to our growing client base and lead ambassadorship in our client relationships.
  • Lead consulting representation in business development and sales activities, often defining initial architectural approaches and identifying potential challenges and associated solutions; be a sought out participant by sales.
  • Work closely with engagement managers to scope and estimate opportunities as well as identify overall project approaches, activities and execution details.
  • Effectively analyze complex project issues, identify the possible solution options, and facilitate the presentation and review of the options and our recommended solution with the client.
  • Mentor and guide others on the team, from new hire on-boarding to complex implementation issues.
  • Lead the team in identifying, capturing and distributing knowledge and standards and methodologies via direct interaction and Adobe communities.
  • Diagnose the client's technical environment and how they use Adobe technology in order to deliver the best, focused advice, and ensuring this information gets stored in Adobe’s client data center.
  • Efficiently multi-task, working across multiple client engagements at the same time as well as key internal initiatives.
  • Play a key role as a change agent in pursuit of constant tuning and improvement of our team.
  • Actively maintain the highest level of technical expertise by knowing the latest Adobe technologies through internally and externally available learning opportunities and self-study.
  • Must be willing and able to travel extensively and regularly (up to 50%) within the US with possible travel overseas at times.
Requirements
  • 7-10 years’ experience in the Web and/or ECMS technologies
  • 6-8 years of direct client consulting experience.
  • Excellent verbal and written communication skills as well as customer relationship building skills.
  • Articulate technical solutions and how they can solve client business problems to both technical and non-technical audiences.
  • Adapt to and work optimally with a variety of clients and in challenging situations, employing strong facilitation skills and establishing credibility and trust quickly.
  • Work effectively with sales teams and understand the dynamics of the sales process.
  • Conceptually understand business requirements and translate them into architecture, design and development activities for our most complex and large Web based solutions.
  • Desire to help build and strengthen a team based environment and to mentor others in areas of your expertise both formally, as part of engagements, and informally.
  • Provide guidance and leadership with estimating and other delivery process activities and execute engagements following the Agile methodology including SCRUM.
  • Debugging and appropriate debugging tools usage skills in general TCP/IP networking, UNIX Operating system, HTTP protocol and request processing, SMTP, etc.
  • Proficiency in at least one of the current SQL dialects.
  • Proven proficiency in integration technologies and techniques
  • Proficiency in HTML, DHTML, CSS, etc.
  • Proficiency in XML and related technologies. Definition and interpretation of DTDs, supporting architectures etc., preferably also including XSLT, extended DTD know how, XML dialects such as SOAP, WML, ICE, etc.
  • Administration and debugging of Web servers, e.g. Apache.
  • Proficiency of Object-Oriented Programming Methodology & Practice. Ideally with designing and programming of applications using OOP Methodology utilizing Java language constructs.
  • Proficiency in development of Java Server Pages and associated technologies (Taglibs, EJBs, JavaBeans and Java per se).
  • Understanding, installation and administration of Tomcat Servlet Engine or any commercial Application Server and the usage of respective technologies (Java Servlet, JSPs).
  • Optimizing web solutions and architecting to accommodate performance requirements.
  • Knowledge in the Sling or OSGi frameworks, JCR API, RESTful principles or ExtJS framework, Dispatcher or CDNs a plus.
  • Minimum BS in Engineering, Computer Science, Software, Mathematics, Science or an equivalent.

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.

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Technology we use

  • Engineering
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Location

Situated in a beautiful, park-like setting and serving as the premier spot for shopping and dining, The Domain area offers the best of both worlds.

An Insider's view of Adobe

What are some social events your company does?

We take pride in our culture, and we have a variety of active employee organizations built into the fabric of our site. I personally lead the AdobeProud group for the Austin site, which is the local chapter of our global LGBTQ+ organization. We ensure there are chances all through the year to celebrate Pride, connect, and have fun.

Carissa

Sr Engineering Program Manager

What's the biggest problem your team is solving?

We are working on a greenfield project that is pushing each of us to learn numerous new systems and technologies Whether it's a new Cloud product, CI/CD system or Testing Framework, we tackle them head-on. Thankfully we have a team of brilliant people working together to build something amazing!

John

Software Developer Engineer in Test

How does the company support your career growth?

My Adobe journey began with little experience and lots of drive. I was recruited through the Adobe Digital University Program, and I attribute my success to being placed on inclusive teams where each member offered mentorship. Being supported has allowed my work product to exceed expectations and has been instrumental in my overall career growth.

Ursula Cedillo-Johnson

Customer Engineering Program Manager

What unique initiatives do you have that encourage innovation?

The unlimited access to Adobe's expansive suite of products, not restricted by role or level, is a key driver in employee creativity and innovation.

Salma Arabie

Talent Scout, Commerce

What are Adobe Perks + Benefits

Adobe Benefits Overview

Your happiness inside and outside our walls matters to us. That's why we offer comprehensive benefit plans that make your life easier.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for primary and non-primary caregivers.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Employees with five years at Adobe under their belt can take a four-week sabbatical. Ten-year veterans get a five-week sabbatical. And every five years after accrues a six-week sabbatical.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Adobe offers employees professional development opportunities like annual individual budget for training, on-site training courses, and the ability to attend job related conferences and seminars.
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

The Austin office even offers free breakfast every Wednesday - and who doesn't love breakfast tacos? Also, we cover access to some of Austin's nearby gyms and workout studios!