Business Systems Program Manager, Integration at Bright Health

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ABOUT THE ROLE
The Business Systems Integration Program Manager is responsible for leading, managing and successfully executing the installation, implementation and migration of systems and processes specific to the assigned functional domain.

YOUR RESPONSIBILITIES

  • Integration Program Management:
  • Directs oversight and coordination of tasks to address IT remediation efforts identified through M&A due diligence
  • Responsible for engaging with IT I&O lanes to scope, plan, and execute on Day One readiness technology enablement
  • Coordinates outside vendor engagement to address Day One readiness activities, as needed
  • Defines and manages Day One readiness policies and procedures of the enterprise Integration Playbook
  • Assists with M&A IT due diligence activities, as required
  • Engages with Solution/Enterprise Architecture to specify technical approach for remediation activities, as required
  • Ensures solutions adhere to enterprise IT principles, standards, and healthcare industry standards and regulations
  • Provide hands-on technical guidance to delivery teammates including reference implementation, design patterns and best practice guidelines
  • Understands effective communication across all levels of the organization (both upward and downward) with the appropriate message, the right tone, and the appropriate level of impact
  • Fosters teamwork, is a consensus builder and brings people and teams together
  • Maintains calm in tense situations by bringing clarity and organization to the forefront
  • Ensures each level of the organization has the information needed and the context needed to produce favorable results
  • Builds strong relationship with IT operational leaders to ensure connectivity to the business
  • Process Improvement:
  • Recognizes problems and can make recommendations/decisions on the best course of action to remediate
  • Resourceful at coming up with solutions using existing or available resources based on knowledge of the organization and level of execution effort
  • Completes other assignments and initiative-based projects balancing company need, individual skill-set, and individual desire
  • Maintains HIPAA guidelines to ensure the confidentiality of all calls and documents

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

  • Five (5) years of information technology experience required
  • Three (3) years of project management experience required
  • One (1) year of experience with mergers & acquisitions or solution delivery preferred
  • Active participation in two (2) or more M&A projects focused on an IT work stream including IT Infrastructure separation, data center migration, application integration/ separation/ rationalization, IT synergies/cost reduction
  • Working knowledge of ITIL required
  • Demonstrated experience driving solutions that map to the global target architecture, standards, and roadmaps in a distributed hardware, operating systems, and cloud computing required
  • Knowledge of Project Management practices and tools (Smartsheet, Jira, ClickUp) preferred
  • Solid background in Systems/Infrastructure Architecture and proven abilities to analyze the current business, detect critical deficiencies, and recommend solutions for improvement required

PROFESSIONAL COMPETENCIES

  • Self-motivated
  • Thrives in a results-driven environment
  • Proficient with Microsoft Office Suite (Word, Excel, Power Point)
  • Proficient with Project Management tools
  • Effectively manage and balance priorities for self and team
  • Professional who properly handles confidential information
  • Ability to work well independently and in a team environment
  • Excellent written and verbal communication skills
  • Ability to positively handle/manage stress, such as high work volume and frequent change
  • Proven ability to think outside the box, optimize cross-functional processes and lead change
  • A blend of big-company business and process management experience, with the ability to translate needs to entrepreneurial/startup organizations
  • Outstanding client relationship, client facing and consulting skills. Able to juggle multiple priorities and know when to delegate, and when to take direct ownership
  • Knowledge of healthcare IT concepts (EHR, Practice Management, PACS)
  • Experience and domain knowledge with: Telecom/VOIP, Networking, Endpoint, Server, Security, Storage, Applications, and Email (Exchange, IMAP, SMTP)
  • Ability to apply practical experience with communications, culture, and change management
  • Understanding of cross-functional and functional coordination
  • Comfortable presenting to senior executives.

LICENSURES AND CERTIFICATIONS

  • PMP Certification preferred
  • ITIL certification preferred

ABOUT US
 
At Bright Health, we brought together the brightest minds from the health care industry and consumer technology and together we created Bright Health: a new, brighter approach to healthcare, built for individuals. Our plans are easy to manage, personalized and more affordable, giving people the quality care they deserve. Through our exclusive care partnerships with leading health systems in local communities we are reshaping how people and physicians achieve better health together.
 
We’re Making Healthcare Right. Together. 
We've won some fun awards like: Great Places to Work, Modern Healthcare, Forbes, etc. But more than anything, we're a group of people who are really dedicated to our mission in healthcare. Come join our growing team!
 
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
BRIGHT ON!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • PowerShellLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • FlutterLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • InVisionDesign
    • SketchDesign
    • Lucid ChartDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • Microsoft DynamicsCRM

Location

We are downtown at 515 Congress Avenue, right in the heart of downtown! Tons of restaurants and close to public transportation.
Making Healthcare Better For All At Bright Health
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An Insider's view of Bright Health

What’s the vibe like in the office?

The office has a relaxed and laid back vibe but people are very serious about their work - perfect!

Anthony

Data Engineer

What does your typical day look like?

My day is so varied, given how quickly we're growing, which is fulfilling for me. I have a good balance of strategic and tactical work in my day as well as time to focus and time to collaborate.

Jen

VP, Digital

What makes someone successful on your team?

A hard-working team player who thinks first and codes next is likely to learn a lot and quickly become a valuable member of the team. Lots of experience with some of our tooling is always nice, but if someone can't knowledge-share well or responds poorly to code reviews and other requests for collaboration, it'll be a tough fit.

Brian

Software Engineer 3

How do your team's ideas influence the company's direction?

We hire smart individuals who thrive on accomplishment and purpose. Our teams are exposed to the bigger picture through constant communication and dialogues – that encourages them to come up with innovative solutions to problems. We've made significant adjustments on our direction in technology and process that were initiated by the team.

Abdullah

VP, Engineering

What are Bright Health Perks + Benefits

Bright Health Benefits Overview

We have 3 different health insurance plans, all through Cigna (HDP, Premium HDP and PPO). We cover the majority of the cost for the employee and some cost for family. We have two dental plans and a vision plan as well. We put 3% of your total earnings into your 401K plan and you are immediately vested in that. We have all the latest technology (Mac or Surface laptops – your choice) to use including standing desks. Fully stocked fridge with snacks and drinks.

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Bright Health employees can contribute up to $3500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Bright Health is proud to offer a wellness stipend of $200/month to all employees!
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
We will put 3% of your total earnings into your 401K plan, even if you don't put anything in. It's a safe harbor contribution.
401(K) Matching
Bright Health provides employees with a 401(k) plan managed by Vanguard. We provide a ‘safe harbor’ non-elective contribution equal to 3% of your compensation, regardless of participation in the p
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Bright Health provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Bright Health sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion.
Relocation Assistance
Fitness Subsidies
Bright Health employees are eligible for discounts on several gym memberships.
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Bright's primary goal is to offer employee benefits and perks that are as flexible as possible to meet each employee's unique needs!

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