ABOUT THE ROLE

The Business Systems Integration Program Manager is responsible for leading, managing and successfully executing the installation, implementation and migration of systems and processes specific to the assigned functional domain.

YOUR RESPONSIBILITIES

• Integration Program Management:
• Directs oversight and coordination of tasks to address IT remediation efforts identified through M&A due diligence
• Responsible for engaging with IT I&O lanes to scope, plan, and execute on Day One readiness technology enablement
• Coordinates outside vendor engagement to address Day One readiness activities, as needed
• Defines and manages Day One readiness policies and procedures of the enterprise Integration Playbook
• Assists with M&A IT due diligence activities, as required
• Engages with Solution/Enterprise Architecture to specify technical approach for remediation activities, as required
• Ensures solutions adhere to enterprise IT principles, standards, and healthcare industry standards and regulations
• Provide hands-on technical guidance to delivery teammates including reference implementation, design patterns and best practice guidelines
• Understands effective communication across all levels of the organization (both upward and downward) with the appropriate message, the right tone, and the appropriate level of impact
• Fosters teamwork, is a consensus builder and brings people and teams together
• Maintains calm in tense situations by bringing clarity and organization to the forefront
• Ensures each level of the organization has the information needed and the context needed to produce favorable results
• Builds strong relationship with IT operational leaders to ensure connectivity to the business
• Process Improvement:
• Recognizes problems and can make recommendations/decisions on the best course of action to remediate
• Resourceful at coming up with solutions using existing or available resources based on knowledge of the organization and level of execution effort
• Completes other assignments and initiative-based projects balancing company need, individual skill-set, and individual desire
• Maintains HIPAA guidelines to ensure the confidentiality of all calls and documents

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

• Five (5) years of information technology experience required
• Three (3) years of project management experience required
• One (1) year of experience with mergers & acquisitions or solution delivery preferred
• Active participation in two (2) or more M&A projects focused on an IT work stream including IT Infrastructure separation, data center migration, application integration/ separation/ rationalization, IT synergies/cost reduction
• Working knowledge of ITIL required
• Demonstrated experience driving solutions that map to the global target architecture, standards, and roadmaps in a distributed hardware, operating systems, and cloud computing required
• Knowledge of Project Management practices and tools (Smartsheet, Jira, ClickUp) preferred
• Solid background in Systems/Infrastructure Architecture and proven abilities to analyze the current business, detect critical deficiencies, and recommend solutions for improvement required

PROFESSIONAL COMPETENCIES

• Self-motivated
• Thrives in a results-driven environment
• Proficient with Microsoft Office Suite (Word, Excel, Power Point)
• Proficient with Project Management tools
• Effectively manage and balance priorities for self and team
• Professional who properly handles confidential information
• Ability to work well independently and in a team environment
• Excellent written and verbal communication skills
• Ability to positively handle/manage stress, such as high work volume and frequent change
• Proven ability to think outside the box, optimize cross-functional processes and lead change
• A blend of big-company business and process management experience, with the ability to translate needs to entrepreneurial/startup organizations
• Outstanding client relationship, client facing and consulting skills. Able to juggle multiple priorities and know when to delegate, and when to take direct ownership
• Knowledge of healthcare IT concepts (EHR, Practice Management, PACS)
• Experience and domain knowledge with: Telecom/VOIP, Networking, Endpoint, Server, Security, Storage, Applications, and Email (Exchange, IMAP, SMTP)
• Ability to apply practical experience with communications, culture, and change management
• Understanding of cross-functional and functional coordination
• Comfortable presenting to senior executives.

LICENSURES AND CERTIFICATIONS

• PMP Certification preferred
• ITIL certification preferred

ABOUT US

At Bright Health, we brought together the brightest minds from the health care industry and consumer technology and together we created Bright Health: a new, brighter approach to healthcare, built for individuals. Our plans are easy to manage, personalized and more affordable, giving people the quality care they deserve. Through our exclusive care partnerships with leading health systems in local communities we are reshaping how people and physicians achieve better health together.

We’re Making Healthcare Right. Together. 

We've won some fun awards like: Great Places to Work, Modern Healthcare, Forbes, etc. But more than anything, we're a group of people who are really dedicated to our mission in healthcare. Come join our growing team!

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

BRIGHT ON!