CARES Program Director at Amherst
Amherst is revolutionizing the way U.S. real estate is priced, managed and financed in order to unlock opportunities for all market participants. Driven by data, analytics, and technology, Amherst has a 20-year history of anticipating where the next risks and opportunities are likely to emerge and designing actionable strategies for investors to capitalize on opportunities across residential real estate, commercial real estate and public securities. Amherst, along with its affiliates and subsidiaries, has more than 900 employees, $5 billion under management and approximately $15 billion under advisement and oversight. www.amherst.com.
A day in the life of our CARES Program Director:
Manage and supervise a team of 8+ social workers, social work interns, service coordinators, and housing counselors.
Implement the strategic plan to scale the CARES program
Maintain alignment of resident support needs with needs and responsibilities of the company
Provides information and referrals, as appropriate, and support team members with their client accounts
Implement new systems for clear communication both internally and externally
Be the brand ambassador for the CARES program both internally and externally
Be informed in best practices and community resources
Provide supervision to case management and maintain documentation in order to accurately evaluate the resident’s progress and ongoing resident and household needs
Participates in budget planning, unit administration, data analytics, and program development
Develop a plan for programmatic evaluation
Participate in organizational workgroups
Play a key role in hiring and retention of the team
What you’ll need to have:
A degree from an accredited college or university with major course work in a field related to Social Work
3 years of experience managing social work and/or service coordination teams
Skill in effective oral and/or written communication – high in social/emotional intelligence
Skill in establishing and maintaining good working relationships with other social service programs
Ability to develop diplomatic relationships with basic needs programs across multiple communities within and external to the company
Ability to interact with all stakeholders in a strength-based, solution-focused manner
Knowledge of theoretical constructs of human development and ecological systems.
Knowledge of community resources available for basic needs, therapeutic interventions, and/or support.
Knowledge of crisis intervention and counseling techniques used in trauma, grief, or crisis situations.
Knowledge of Federal and State program requirements for services to adults and families, Experience working in and within large, complex, diversified organizations
Licensed Master Social Worker
Bilingual proficiency in English and Spanish
Skill in motivational interviewing techniques
Experience in real estate, housing, housing counseling, property management, housing stability
Our full-time employee benefits include:
- A competitive compensation package, annual bonus, 401k match
- Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
- Employer-paid benefits (medical, dental, vision, health savings account)
- Professional career development and reimbursement
- Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
- Backup childcare offered through Bright Horizons
- Relaxed casual environment with virtual office events
Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.