CARES Program Specialist

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Open the door to your dream job and join #TeamMainStreet. With more than 22,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents.

A day in the life of our CARES Program Specialist:

  • Interviews residents to conduct assessments to identify psychosocial, economic, and physical needs of the household

  • Develops and implements individual service plans, and assesses and reassesses residents’ support systems and available community resources

  • Provides case management and maintains documentation in order to accurately evaluate the resident’s progress and ongoing resident and household needs.

  • Facilitates resident contact and interdisciplinary sessions with patients.

  • Provides information and referrals, as appropriate, and supports residents in connecting to appropriate resources.

  • Supports residents in the stabilization of bio-psychosocial functioning and economic needs

  • Provides short-term crisis counseling and support

  • Keeps informed in best practices and community resources

  • Participates in budget planning, unit administration, and program development and evaluation.

  • Participates in organizational workgroups

  • Provides discharge planning

What you’ll need to have:

  • Bachelor’s degree from an accredited college or university with a major specialization in Social Work or a Human/Behavioral/Social Services related field OR Master's degree from an accredited college or university with major course work in a field related to Social Work

  • Minimum of two (2) years of experience in a field related to counseling individuals and case management services.

  • Knowledge of theoretical constructs of human development and ecological systems.

  • Knowledge of community resources available for basic needs, therapeutic interventions, and/or support.

  • Knowledge of crisis intervention and counseling techniques used in trauma, grief, or crisis situations.

  • Knowledge of Federal and State program requirements for services to adults and families.

  • Skill in effective oral and/or written communication.

  • Skill in establishing and maintaining good working relationships with other social service programs.

  • Skill in preparing clear and concise written reports.

  • Ability to develop diplomatic relationships with basic needs programs across multiple communities

  • Skill in both verbal and written communication

  • Ability to interact with residents in a strength-based, solution-focused manner

Preferred:

  • Licensed Master Social Worker

  • Bilingual proficiency in English and Spanish

  • Skill in motivational interviewing techniques

Our full-time employee benefits include:

  • A competitive compensation package, annual bonus, 401k match
  • Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
  • Employer-paid benefits (medical, dental, vision, health savings account)
  • Professional career development and reimbursement
  • Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
  • Backup childcare offered through Bright Horizons
  • Relaxed casual environment with virtual office events

Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.

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Location

Austin at our HQ with beautiful views of Lake Austin in a modern office as well as our second office in the top floor of the Frost Tower downtown

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