Who we are and what we are about

Drumroll is infatuated with the WHY. Our focus is on turning often-overlooked moments into meaningful connections, in memorable and measurable ways. We started Drumroll a decade+ ago with a vision of a new kind of agency, one that supports brands struggling to differentiate themselves through products and services alone and who can no longer reach and engage audiences through common advertising tactics. We believed then, as we do now, that the experience a customer has with a brand is an extension of that company’s values, products and services. And a great experience can create a valuable customer for life.

We also know how to have a good time:

The Gig

Drumroll has several upcoming projects across a variety of clients where part of the overall task is coalescing several disparate websites into one cohesive web experience. This is a contract position ideal for a perm-a-lance person who wants to establish a long-standing relationship with our agency. We need to think through audience personas, user journeys and needs, content strategy, content architecture. Additionally, we need to audit existing content to determine what exists and what gaps may exist per audience need. The ideal candidate has complex content website experience, digital agency experience or has similar experience working as a member of a cross functional team. 

THIS ROLE CAN BE 100% REMOTE

What you gotta know

• Collaborates with cross-functional teams (Account service, Creative and Project Management) to establish project goals and success metrics for the project.
• Researches and proposes user-centered design framework for the planning phase.
• Translates business requirements into process flows, models while working in conjunction with our internal creative team.
• Informs Project team on scope, budget, and phased timeline for Information Architecture work.
• Collaborates with our team of cross-functional team members on information design for key paths.
• Designs research plans including objectives, desired outcomes, testing formats and findings
• Creates, presents and maintains all information architecture deliverables, user scenarios, task flow diagrams, sitemap/navigation scheme/taxonomy and interaction outline specifications.
• Builds client confidence and trust, strives to exceed expectations, assumes responsibility for solving client problems, ensures commitments are met, solicits input and ideas from clients, and understands the client's business.
• Provides recommendations for site enhancements.
• Contributes to ideas and strategy for assigned projects.
• Forecasts and manages information architecture tasks to completion within budget and timeline targets.

Desired Skills and Experience

• 5+ years IA experience preferably in a digital agency environment
• Strong knowledge of site design, processes and methodology
• Strong content strategy experience and understanding of rich content websites

Salary: 

Commensurate based on qualifications and experience