Enablement Partner at ThousandEyes (part of Cisco)

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About ThousandEyes: 

ThousandEyes empowers enterprises to see, understand and improve digital experiences for their customers and employees. The ThousandEyes cloud platform offers unmatched vantage points throughout the global Internet and cloud providers, delivering immediate visibility into the digital experience for every user, application, website or service, over any network. ThousandEyes is central to the global operations of the world's largest and fastest growing brands, including Comcast, eBay, HP,120+ of the Global 2000, 75+ of the F500, 20 of the top 25 SaaS providers, 6 of the top 7 US banks, 4 of the top 5 UK banks, and 5 of the top 10 companies on the 2018 Forbes Cloud 100 list.

About the Role: 

The Enablement Partner at ThousandEyes is a high performing individual contributor who will have global responsibility for onboarding and continuous development of the sales professionals in your aligned business segment, all focused on helping sales-people sell more effectively. 

You will be responsible for identifying performance gaps and development needs which impact individual and group performance and leading the creation, utilization, and measurement of tools and programs to enable and drive incremental revenue and efficiencies. Additionally, the enablement partner will lead and implement on-going support and execution of key revenue enablement initiatives including continuous process improvement, tools & systems capabilities, and team member skills building & training programs.

This opportunity might be for you if you:

  • Enjoy creative and critical thinking and problem-solving
  • Love building and nurturing relationships
  • Have expertise in sales training, development and across methodologies that improve the overall performance of our selling practices and people
  • Work with integrity, passion and high quality and service-excellence standards
  • Have a wealth of knowledge and experience that you want to fully leverage
  • Want to make an immediate impact within a growing company and have the opportunity to grow with it.

Essential Duties and Responsibilities:

  • Drive participation and attainment of the sales teams you are aligned to
    • Know the productivity expectations and collaborate and drive programs that support those plans
    • Understand a full funnel view by role profile and create and deliver programs that support optimization of each stage of the funnel 
    • Collaborate with sales leaders on sales methodologies and practices that align to our Sales Plans and Processes; implement and manage day-to-day (e.g., MEDDPICC, Value Framework, Customer Verifiers, Opportunity/Account Reviews, Territory Planning)
    • Drive adoption and utilization of tools and programs as well as consistent and rigorous measurement of key metrics to team performance
    • Drive a consistent approach to obtaining and consolidating field sales feedback to regularly identify areas of improvement in sales training and sales messaging
  • Collaborate with internal and external resources to create, update, and deliver training programs and materials that are effective and designed to improve the overall productivity of the sales force
    • Deliver training and coaching to sales managers, new sales hires and seasoned sellers
    • Assist in the development, administration and coordination of sales training schedules and programs, including new hire training, the annual sales kick off and midyear sales events, regional/team QBRs, and ongoing sales skill training
    • Produce and deliver sales methodology and skills training in various formats (online self-paced, webinar-based, classroom)
  • Build a culture and engagement in the tribe through sharing of best practices, lessons learned, and celebrating wins
    • Strengthen intra-team communications through adoption of micro-learning & social shares (e.g., Slack, Chatter, Seismic)
    • Foster and environment of “enablement for the people, by the people” by gaining participation from SMEs across the business to support micro-learning efforts. 
  • Act as the regional advocate and liaison with global teams to ensure regional systems, tools, product and training gaps and needs are being addressed
  • Deliver operational support for sales leadership on programs & projects that drive individual team efficiencies and effectiveness
  • Work in conjunction with global functions to continuously improve methods, systems, processes, tools, and training programs to address capability gaps

Requirements

  • A bachelor’s degree in business, or related field.
  • 5-7 years of sales, or sales training experience 
  • Experience with course development in a SaaS environment and/or corporate software training and a passion for building program content and converting to online learning and training simulations.
  • Excellent presentation and verbal skills with technical, non-technical, end-user, and executive audiences.
  • Experience with solution or outcome selling, ideally aligning to a Value Framework.
  • Ability to interact with and influence a wide range of employees, including senior management
  • Proactive, self-motivated, and self-directed; able to drive deliverables and results which involve people who do not report to you. Ability to work independently, on a team, and as a leader.
  • Experience with one or more enablement tools, including, Seismic, Mindtickle, Salesforce.com, and other enablement gamification tools.
  • Able to apply effective process management and project management skills.
  • Ability to identify and interpret trends in data and communicate findings. 
  • Strong skillset in drawing data-supported conclusions and building action plans to remedy negative impacts. 
  • Self-motivated and able to drive results independently. 
  • Able to build and maintain strong relationships based on trust and proven results. 
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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • VueLibraries
    • SpringFrameworks
    • TerraformFrameworks
    • KubernetesFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases

Location

ThousandEyes is in the heart of Austin. Located downtown, we are next to great coffee shops, restaurants, and entertainment.

An Insider's view of ThousandEyes (part of Cisco)

What are some social events your company does?

At ThousandEyes we celebrate our employees each month with many different events that have ranged from birthday celebrations to a Halloween costume contest and a field day at Zilker Park. Our goal is to create an environment where we are celebrating our entire team!

Christie

Workplace Services Manager

How does the company support your career growth?

ThousandEyes truly values its employees and that was clear to me from day one. I always thought that transitioning out of sales would be impossible without an MBA, however the opportunity was afforded to me at ThousandEyes.

Charles

Customer Success Manager

How do your team's ideas influence the company's direction?

One of our Sales DNA principles is "no limits". We demonstrate exponential thinking, we dream big, inspire our peers and act as the spark for change. I would say this is a common theme / trait across the tribe.

Luvlynn

VP, Inside Sales

How would you describe the company’s work-life balance?

I believe ThousandEyes overall culture drives a positive work/life balance. Wellness is a DNA principle of ours, and it is truly taken to heart in all sense of the word. Top down, taking time away from work to spend quality time with family and/or doing what you love is encouraged and celebrated.

Doug

Account Management Director

What are ThousandEyes (part of Cisco) Perks + Benefits

Culture
Volunteer in local community
ThousandEyes participates in local philanthropy events, and partners with several different local organizations.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Free Daily Meals
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Promote from within

Additional Perks + Benefits

Excellent medical, dental, vision and life insurance. Gym discounts, wellness, financial wellness, and other amazing programs. Catered breakfast and lunch with allergy friendly options (when we are in the office)!

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