SailPoint company image
SailPoint
SailPoint is the leader in identity security for the modern enterprise.
Hybrid
View Profile
Jobs//Hybrid//Project Mgmt//

Engagement Manager

Sorry, this job was removed at 11:11 a.m. (CST) on Thursday, August 25, 2022
View 158 Jobs
Find out who's hiring in Austin.
See all Project Mgmt jobs in Austin
View 158 Jobs
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
Save job

The Engagement Manager is responsible for engagement scoping, interfacing with client project management, and overall service delivery for our customers. This position (part of our Professional Services team) is responsible for qualifying, scoping and closing service opportunities through managing the service delivery and services budget for engagements at customer sites. This position is a senior position requiring an advanced technical skill set and experience gained from numerous Identity Management product implementations.
Responsibilities:

  • Assist with the sales process for services portions of deals, including presentations, RFP responses, proposal negotiation, and statement of work generation
  • Ensure that services are provided, implemented correctly and billed in a timely and accurate manner
  • Serve as point person for the client on Service Delivery issues / escalations and take accountability for remedying any service failures
  • Manage with a focus on profitability and productivity to ensure client satisfaction
  • Manage the business relationship between SailPoint and assigned client accounts
  • Monitor accounts for change in solution/product usage, personnel, goals, mission, financial conditions, competitor involvement and other areas that could have an effect on clients' ongoing use and/or satisfaction with SailPoint's products and services
  • Provide strategic updates on clients' performance to SailPoint Senior Management. Provide regular status updates to account teams and Sales Managers
  • Identify new opportunities for expanding SailPoint product/service usage to maximize client success and SailPoint revenue growth


Requirements:

  • 5-7+ years of professional work experience as part of an enterprise software company or systems integrator. This should include 3+ years of Engagement Manager or Project Manager experience.
  • Excellent organizational skills
  • Excellent communication skills and extensive experience working with clients and partners
  • Experience with Project Management duties (project planning, resource management, scope, schedule and status, documentation)
  • Experience managing multiple projects
  • Previous experience working with a SaaS product is a plus
  • Familiarity with the following web technologies: XML, SPML/SOAP, Web and Application Servers, HTML.
  • Familiarity with Databases (Oracle, Sybase, MSSQL, MySQL).
  • Familiarity with Directories (LDAP, AD).
  • Familiarity with enterprise HR systems (SAP, PeopleSoft)
  • Experience with programming languages such as Java, .NET or C++ is a plus
  • Familiarity with identity management provisioning systems (Sun, Oracle, IBM, Novell)
  • Security software or internal IT audit experience a plus
  • Experience in a startup company is a plus
  • Ability to travel 30-50%


Education:
Bachelor's degree or equivalent work experience (Technical degree or Master's degree a plus)
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Save job
By clicking Apply Now you agree to share your profile information with the hiring company.
Laurie Evans
SVP, Digital Sales
A FOCUS ON BELONGING
Building the foundation for success
“It’s important to build the right leadership team to motivate and inspire an organization of sellers,” Laurie Evans said. Evans leads the digital sales organization of more than 120 team members who assist customers throughout the buying journey. To cultivate an environment where everyone can be successful, she prioritizes building a diverse, equitable and inclusive culture. “One of the first things I championed was a culture committee. This cross-sectional team coordinates awards, recognitions and fun events to ensure every person feels a sense of belonging, excitement and celebration.”
“It’s important to build the right leadership team to motivate and inspire an organization of sellers,” Laurie Evans said. Evans leads the digital sales organization of more than 120 team members who assist customers throughout the buying journey. To cultivate an environment where everyone can be successful, she prioritizes building a diverse, equitable and inclusive culture. “One of the first things I championed was a culture committee. This cross-sectional team coordinates awards, recognitions and fun events to ensure every person feels a sense of belonging, excitement and celebration.”
I find the greatest honor in leading everyone to success and helping build careers.
Loren Veyrheden
Manager, Engineering
TAKING THE LEAD
Everyone has opportunities to grow
Loren Veyrheden mentors each of her engineering team members to help guide their professional development. She explained that understanding their goals “allows me to be creative in how I come up with opportunities for people.” Her team is always connected and ready to jump in when a peer needs help. And to make sure everyone has the opportunity to grow their leadership skills, Veyrheden said team members “take turns leading our Agile ceremony meetings to practice communication skills, facilitating meetings, driving decisions and leading through ambiguity.”
Loren Veyrheden mentors each of her engineering team members to help guide their professional development. She explained that understanding their goals “allows me to be creative in how I come up with opportunities for people.” Her team is always connected and ready to jump in when a peer needs help. And to make sure everyone has the opportunity to grow their leadership skills, Veyrheden said team members “take turns leading our Agile ceremony meetings to practice communication skills, facilitating meetings, driving decisions and leading through ambiguity.”
Everyone is extremely supportive and ready to try new things that might improve how we work.
Ross Shwarts
Manager, Professional Services
CONNECTING ACROSS TEAMS
Sharing our personal and professional selves
Understanding the importance of connections, Ross Shwarts sets up weekly one-to-ones with his direct reports. “Sometimes we talk about work; sometimes we talk about ridiculous things our kids do. This time together helps me understand what is important to them personally and professionally.” To ensure his team members feel valued and heard, they regularly spend time as a group to work through problems. And when an occasional project requires long hours to complete, it doesn’t go unnoticed. “My boss will help me close out the project, then tell me to take some time to go do something fun.”
Understanding the importance of connections, Ross Shwarts sets up weekly one-to-ones with his direct reports. “Sometimes we talk about work; sometimes we talk about ridiculous things our kids do. This time together helps me understand what is important to them personally and professionally.” To ensure his team members feel valued and heard, they regularly spend time as a group to work through problems. And when an occasional project requires long hours to complete, it doesn’t go unnoticed. “My boss will help me close out the project, then tell me to take some time to go do something fun.”
SailPoint has always enabled me to work flexible hours during weeks when I need to watch my kids or deal with things like a snowpocalypse.

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Our crew members value working for an organization that prioritizes giving back to the community, and we have engaged in many community initiatives over the past year.
Partners with nonprofits
In the past year alone we have supported many notable organizations, including Code2College, nonPareil, Black Girls Code, Foundation Communities, and HealthCode.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
SailPoint's hybrid work environment reinforces the flexibility that has existed within our culture for many years.
Remote work program
As an organization that values impact over activity, we encourage crew members to manage their work schedules so they can be at their most effective within parameters established by their teams.
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Diversity employee resource groups
Slack is how we come together as a global team, and we have offer several Employee Resource Group channels where we celebrate our differences and encourage sharing and connection.
Hiring practices that promote diversity
We prioritize hiring practices that promote diversity. This year, for example, we launched SAIL-U to help grow our team in partnership with HBCUs and historically LatinX colleges and universities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
SailPoint offers generous parental leave with the primary caregiver being able to take 80 fully-paid business days. Secondary caregivers can take 20 fully-paid business days.
Family medical leave
Company sponsored family events
SailPoint's crew love to celebrate together, whether at a family-friendly summer BBQ or Halloween party, or while volunteering and giving back to our local communities.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Company-sponsored outings
When possible, SailPoint brings crew together for summer camps, quarterly meetings and other team-based events.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
View full list of perks + benefits
Photo Gallery

More Jobs at SailPoint

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Save job
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about SailPointFind similar jobs like this