Khorosis looking for an Implementation Advisor who will be responsible for managingand delivering complex software rollouts with multiple customers. The idealcandidate is a self-starter with a strong background working bothindependently, and with a team, to develop scalable processes and meetdeadlines. The Khoros Implementation Advisor is a good listener who isarticulate, responsive, patient, and possesses the ability to explain a widerange of social media concepts to customers with varying levels of social mediaknowledge.

Responsibilities:

• Kickoff new software implementations by uncovering and mapping the customer's goals and objectives to best practices
• Forecast and navigate delays in customer timelines by evaluating impact and aligning expectations
• Educate end users on the Khoros platform
• Stay up to date on social media trends and new features of Khoros products to help educate our customers
• Maintain up to date customer records and notes in Khoros' internal systems
• Successful candidate will be well-organized with an attention to detail
• Successful candidate will have a proven ability to meet deadlines
• Position requires up to 25% travel in the United States and abroad; application must have a current passport

Requirements:

• Bachelor's Degree required
• Passion for social media and social media marketing
• Excellent presentation, communication, and project management skills
• Responsible self-starter with the ability to problem-solve and work in a fast-paced environment
• Ideal candidate must be fluent in English, both oral and written; additional language skills preferred
• Proficiency with project management and CRM tools like Salesforce and Clarizen preferred

ThePerks at Khoros:

• An incredible work environment – fun, casual, fast-paced environment
• Health, dental, vision, disability, and 401K benefits
• Flexible paid time off
• Fresh, healthy lunches catered four days a week
• Unlimited snacks and drinks