Implementation Project Manager

| Austin
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Within Cognite North America, the customer success team is responsible for engagement management, software implementations and growth a Cognite impact within our customers digit home transformation efforts. We consist of people with diverse and high performance background, ranging from management consulting, to industry and software development. We seek to continuously improve how we work with our clients, how we work together as a team and how we develop as individuals.

The implementation project manager is responsible for the overall value realization of our largest customers post-sale, including the definition and execution of their customer success plan, the achievement of their business goals and the adoption of our products to drive greater ROI and satisfaction. As an implementation project manager, you will develop long-term relationships with a portfolio of assigned customers, connecting with key business executives and IT stakeholders, developing an understanding of their business requirements and goals, and how they are using Cognite. Implementation project managers at work closely with customers to guide deployments and successfully adopt our solutions.

You will also have the role of translator and coordinator between the customers and Cognite’s engineering and product management teams advise on development priorities. This means that you need to be a good communicator, enjoy working closely with people to solve challenging problems and be able to understand complex technology. You will be expected to quickly understand Cognite’s offering so that you can connect the customers desired outcome with Cognite software, leveraging a comprehensive understanding of Cognite’s products, identify expansion opportunities for account managers to close.

The ideal candidate will have experience developing relationships across functional areas (ie. Executive, Digital transformation and IT), Project Management experience managing complex be to be implementations and has a proven track record of meetings/exceeding program goals in revenue targets

What You'll Do

  • The implementation project manager is responsible for concurrent implementation projects that vary in size and scope. The imitation project manager is accountable for the following aspects of each project:
  • Collaborate with Customer Success, Data Scientists, Solution Architects and Domain Experts to design, develop and operationalize digital solutions across various industries including O&G, Manufacturing and Power & Utilities
  • Provide timely, clear, concise and complete communications to customers and Cognite's leadership team
  • Focus on automating service needs for customers and work with Product Management and Technical teams to develop solutions that will increase customer adoption

Who You Are

  • 3+ years of experience in leading SaaS implementation projects for Enterprise customers is required
  • Experience from industrial digitalization projects or product development of IoT, cloud solutions or machine learning is strongly preferred
  • Proven ability to execute on end-to-end SaaS project cycle--scoping, delivery, training and renewal is strongly preferred
  • Able to manage complex stakeholder landscapes (customers, end-users, internal resources, partners, etc.)
  • Experience in a high-growth start-up organization and/or fast paced consulting strongly preferred
  • Enjoy challenges and dare to set ambitious goals that drive innovation within a fast growing global tech company.

What Makes Us Great

  • An opportunity to make an impact on the industrial future and be part of disruptive and groundbreaking global projects
  • High level of autonomy, ability to influence decisions and humility to learn from mistakes
  • Work alongside a driven, engaging team with in-depth software expertise and industry experience
  • Opportunity to join [email protected] for social, community, and diversity initiatives
  • Focus on agility and speed, openness, togetherness, impact, and obligation to speak up
  • Join a team that truly lives their values and brings their whole selves to Cognite --> watch some of our Cognite Voices | Katrine Tjølsen, Petter Reistad

Benefits & Perks

  • Competitive Compensation + 401(k) with employer matching
  • Health, Dental, Vision & Disability Coverages with premiums fully covered for employees and all dependents
  • Unlimited PTO + flexibility to enjoy it
  • Paid Parental Leave Program
  • Learning & Development Stipends
  • Global Mobility & Exchange Program
  • Company Paid Friday Lunch via DoorDash + Fully Stocked Fridges in the offices

Cognite is a global industrial SaaS company that was established with one clear vision: to rapidly empower industrial companies with contextualized, trustworthy, and accessible data to help drive the full-scale digital transformation of asset-heavy industries around the world. Our core Industrial DataOps platform, Cognite Data Fusion™, enables industrial data and domain users to collaborate quickly and safely to develop, operationalize, and scale industrial AI solutions and applications to deliver both profitability and sustainability. Visit us at www.cognite.com and follow us on Twitter @CogniteData or LinkedIn: https://www.linkedin.com/company/cognitedata

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • FluxLibraries
    • ParseLibraries
    • ReactLibraries
    • ReduxLibraries
    • SparkFrameworks
    • MySQLDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

Our company is located in the Domain with plenty of bars, restaurants, and shopping. Plus, the office is easy to get to with the Capital Metro.

An Insider's view of Cognite

How would you describe the company’s work-life balance?

I am amazed at the level of commitment Cognite has to its employees. I’ve never worked with a company before that placed such a focus on inclusiveness and diversity, not to mention the tremendous effort spent encouraging open communication between employees, managers, and the executive team.

Addy

Designer

What does your typical day look like?

Being a data scientist in industry solutions, my objective is to demonstrate to customers how we can create value using our product, Cognite Data Fusion. Typically, I spend most of my time developing models. This can include machine learning models, physics models, or a hybrid of both.

Anvar

Senior Data Scientist

What makes someone successful on your team?

We look for individuals who enjoy both -- 1) strategic (building) and 2) execution (doing). And demonstrate behaviors like -- a growth mindset, extreme ownership, proactiveness, and positivity / enthusiasm. One of the most important ingredients for success at Cognite is the value of "togetherness". We move quickly and efficiently as one global team

Cara

Vice President of People & Organization

What is your vision for the company?

Cognite has ambition to become the leading software company in the world, fundamentally changing the way heavy-asset company work. We will do that by helping the companies to put their data to work and improve their profitability and sustainability.

John Markus

CEO & Co-Founder

What are Cognite Perks + Benefits

Cognite Benefits Overview

Perks & Benefits:
-Competitive Compensation + 401(k) with employer matching
-Health, Dental, Vision & Disability Coverages with premiums fully covered
-Unlimited PTO + flexibility to enjoy it
-Paid Parental Leave Program
-Learning & Development Stipends
-Global Mobility & Exchange Program
-FriYay Catered Lunch + Fully Stocked Fridges

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

What Makes Us Great:
-An opportunity to make an impact on the industrial future and be part of disruptive and groundbreaking global projects
-High level of autonomy, ability to influence decisions and to learn from mistakes
-Work along side a driven, engaging team with in-depth software expertise and industry experience
-Opportunity to join [email protected] for social, community, and diversity initiatives
-Focus on agility and speed, openness, togetherness, impact, and obligation to speak up
-Join a team that truly lives their values and brings their whole selves to Cognite

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