JIRA Administrator at Amherst

| Austin
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JIRA Administrator– Austin, TX
 
Amherst is revolutionizing the way U.S. real estate is priced, managed and financed in order to unlock opportunities for all market participants. Driven by data, analytics and technology, Amherst has a 20-year history of anticipating where the next risks and opportunities are likely to emerge and designing actionable strategies for investors to capitalize on opportunities across residential real estate, commercial real estate and public securities. Amherst, along with its affiliates and subsidiaries, has more than 1,000 employees, $5 billion under management and approximately $15 billion under advisement and oversight. In 2019, Amherst managed it 25,000th home. To learn more, please visit www.amherst.com.
 
Amherst is looking for an experienced Jira and Confluence administrator to work on long term projects to enhance and maintain Jira Service Desks, Jira Software, JIRA Core, Confluence spaces, and consult with business users to increase their efficiency and provide better customer service for both internal and external customers. This role is an excellent fit for a well-organized and self-motivated individual, who is comfortable working in a fast-paced environment.
 
Job Responsibilities:
  • Creates custom projects in JIRA with complex workflows, reports, permission schemes etc. to meet business needs
  • Collaborates with stakeholders to gather requirements for new JIRA projects and enhancements
  • Provides ideas for using JIRA more efficiently to meet business needs
  • Provides formal and informal training to new JIRA users
  • Identifies, tests and provides recommendations for using new plugins to meet project requirements
  • Analyze, review, and document current functionality to determine potential areas of improvement.
  • Perform application and system administration tasks, including data backups and scheduled jobs.
  • Test new versions of the tools and plug-ins to ensure compatibility.
  • Maintain JIRA projects, workflows, permissions, and users while working in a JIRA Server 8.x environment.
  • Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.
  • Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.
  • Communicate and share knowledge with internal and external contacts at all levels.
  • Manage multiple responsibilities with tight deadlines.
Required Skills & Experience:
  • 3+ years’ experience as JIRA Administrator with experience customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required.
  • Minimum of 2-3 years hands-on experience working with the Atlassian product suite, with specific focus on JIRA as a Project/Application Administrator.
  • Expert level Atlassian tool administration knowledge for both JIRA and Confluence
  • Ability to write custom JQL (Jira Query Language), a plus.
  • Ability to construct custom dashboards using various filter types in JIRA, a must.
  • Ability to create and update custom workflows
  • Ability to create custom fields, reports using post functions.
  • Ability to test, recommend and install new plug-ins.
  • Ability to perform JIRA administration tasks.
  • Ability to construct Confluence pages and integrate JIRA projects with Confluence pages, a must.
  • Experience with a variety of JIRA and Confluence Plugins/Apps
  • LDAP integration experience.
  • Experience with both cloud and on-premise Jira/Confluence installations preferred
  • Experience in performing Atlassian installations, migrations, and plugin installation preferred
  • Experience installing applications on VMs, monitoring performance, and tailing logs on Unix Systems Administration and Microsoft Windows Server, preferred.
  • Microsoft SQL Server or MySQL Database administration skills are preferred.
  • Strong analytical skills.
  • Ability to work in a dynamic agile environment.
  • Must have a strong work ethic with good time management skills.
  • Excellent verbal and written communication skills.
What We Offer:
Amherst is a privately held corporation located in West Austin with beautiful views of Lake Austin and the loop 360 bridge in a modern workspace with open floor plans.
  • A competitive compensation package, annual bonus, 401k match
  • Flexible PTO, 8 paid holidays
  • Employer-paid benefits (medical, dental, vision, health savings account)
  • Stellar colleagues with proven track records
  • Free sodas, cold brew, and snacks
  • Monthly lunch stipends and breakfast tacos on Thursdays!
  • Monthly/Weekly office events!
Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.
 
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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • RLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • HBaseDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • HadoopDatabases
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement

Location

Two offices around Austin at our HQ with beautiful views of Lake Austin in a modern office and our tech co-working space near Lady Bird Lake

An Insider's view of Amherst

What are some social events your company does?

Amherst is always participating in exciting events. From Dell Match Play to SXSW, Amherst engages in a variety of local events. We also host smaller events for employees such as summer BBQ's and happy hours. Nothing tops our holiday party, a true family celebration!

Austen

Director of Talent Programs

What projects are you most excited about?

I'm most excited about our Budget Revision Project! We were tasked with the challenge of moving a tedious process into a more user and mobile friendly system. This will allow the field teams to submit budget revisions from MSR Properties and have one system to manage the majority of their work. This excitement is why I love being a part of the team

Gage

Business Analyst

How has your career grown since starting at the company?

“At Amherst, I am able to work collaboratively with peers who have had years of experience similar to mine. The technology is current and evolving as the company grows. Therefore, my skills stay current and always improve.”

Stan

Senior Systems Engineer

How do your team's ideas influence the company's direction?

My team is expected to create new IP (Intellectual Property) through innovation in software, hardware, workflow process and data. Our goal is to build franchise value/shareholder value, solve difficult problems through creative solutions, and improve over-all efficiency that in turn makes life easier for all of Amherst

Todd

Chief Technology Innovation Officer

What are some things you learned at the company?

Within my first year, I have acquired solid enterprise-level knowledge in developing .NET applications by using Angular 4+, ASP.NET MVC, WPF, Entity Framework, and advanced SQL. We’re transitioning into ‘React’ apps that I'm excited about as it will add to my tech skills. I like that we have autonomy regarding the tech decisions in development

Ruchi

Software Engineer

What are Amherst Perks + Benefits

Amherst Benefits Overview

Competitive salaries
Choice of Mac or Windows hardware
Flexible vacation days, paid holidays, and work from home options
Medical, Dental, Vision, LTD, Life, EAP, and 401K with matching benefits
Stellar colleagues with proven track records
Free sodas, kombucha, cold brew, beer and healthy and unhealthy snacks at our Barton Springs WeWork location
Free lunch every day and breakfast tacos on Thursdays!

Culture
Friends Outside of Work
Eat Lunch Together
Daily Stand Up
Open Door Policy
Group Brainstorming Sessions
Open Office Floor Plan
Diversity
Highly Diverse Management Team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Amherst provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Our coworking space near Ladybird Lake is pet-friendly!
Relocation Assistance
We offer relocation assistance depending on location and position.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Lunch and Learns
Acme Co. hosts lunch and learn meetings weekly.
Promote from Within
Time Allotted for Learning
Amherst. allows employes to set aside 50% of working hours for learning.
Online Course Subscriptions Available
Customized development tracks

Additional Perks + Benefits

Competitive compensation and bonus program. Flexible PTO. Health, vision, dental and long term disability coverage. Paid maternity/paternity leave. Attractive office space. Training certifications assistance. Daily catered lunch and stocked kitchens. Monthly birthday celebrations. Casual work environment with regular team-building outings. Breakfast Taco Thursday.

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