Marketing Operations Program Manager at Elastic

| Austin
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At Elastic, we have a simple goal: to pursue the world's data problems with products that delight and inspire. We help people around the world do extraordinary things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. Often, what you can do with our products is only limited by what you can dream up. We believe that diversity drives our vibe. We unite employees across 30+ countries into one unified team, while the broader community spans across over 100 countries.

Elastic, makers of the hugely popular open source products Elasticsearch, Kibana, Logstash, and Beats, is growing very fast and so is our marketing team. This key role will be significantly involved in global demand generation campaigns and build and accelerate revenue-driving activities. We’re looking for someone that’s technically curious, unafraid to challenge themselves, and has a keen interest in understanding our business and the customer’s journey.

Are you looking to be a pivotal part of an elite Marketing Operations team? Does automating processes, scaling technology, and solving business challenges sound like your jam? Do you love collaborating cross functionally and thinking globally?  This could be your dream job.

What you'll be doing:
  • Provide solutions for implementing and/or enhancing customer engagement technologies, including marketing and sales automation platforms, marketing analytics and BI solutions, content, asset, and web management tools.
  • Drive efforts to integrate 3rd party and internal tools for new and existing technology solutions from evaluation to implementation.
  • Collaborate closely with technical teams, marketing and sales stakeholders and international counterparts to deliver global solutions.
  • Gather detailed business requirements and develop product and platform use cases in collaboration with internal stakeholders (regional marketing, demand generation, sales, tech teams, etc.) for feature and product enhancements.
  • Leverage automation to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace.
  • Develop training and resource materials for existing communication tools highlighting best practices and opportunities for efficiency.
  • Provide day to day support to the regional marketing, demand generation, and sales development teams.
  • And much more!
Requirements:
  • 5+ years of relevant experience, ideal candidate will have Marketing and/or Sales Operations experience, and experience implementing Marketing related technologies and processes.
  • Experience with Marketo and Salesforce.com and related technologies.
  • Strong data analysis skills via various tools.
  • Experience initiating and driving strategic, cross-functional programs to completion with minimal guidance.
  • Demonstrated experience collecting and synthesizing qualitative and quantitative data to uncover customer insights.
  • Undergraduate degree in marketing, computer science, or related field.
Additional Information:
  • Competitive pay based on the work you do here and not your previous salary
  • Equity
  • Global minimum of 16 weeks parental leave (moms & dads)
  • Generous vacation time and one week of volunteer time off
  • An environment in which you can balance great work with a great life
  • Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.
  • Distributed-first company with Elasticians in over 30 countries, spread across 18 time zones, and speaking over 30 languages!

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • Google AnalyticsAnalytics
    • SalesforceCRM
    • MarketoLead Gen

Location

3300 N Interstate 35, Austin, TX 78705

An Insider's view of Elastic

How would you describe the company’s work-life balance?

One of the really amazing things about working for a distributed company is that you have true flexibility to find your work/life balance. There are no fixed hours and nobody is watching. I think being able to manage your day and step away and come back is a really powerful thing for many Elasticians.

Raya

Director of Engineering

What projects are you most excited about?

When we're able to capture the stories about how our customers are using our software to fight child sex exploitation, for example, or how NASA is using Elasticsearch to further investigations into whether there is water on Mars — that gets Elasticians excited, and makes them feel proud of what the company is doing.

Daniel

Senior Manager, Customer Advocacy

What makes someone successful on your team?

The people I’ve seen rise quickly and do well are people who are sponges. Those people who, in any situation they’re sitting in, are learning and absorbing more information.

Elastic products might be very foreign to a new hire, and it’s important that they learn every single aspect of Elastic products.

Jeremy

Sales Specialist

How do you empower your team to be more creative?

We want our engineers to feel free to create in the manner they work best. To feel empowered. Having distributed engineers made this an easy one to solve. Managing distributed Elasticians makes it impossible to micromanage people, even if you wanted to. So we embrace that.

Kevin

SVP, Engineering

What's something quirky about your company?

Our Source Code is truly what makes Elastic, Elastic. It may just seem like a pretty set of values, but Elastic really lives by it. Personally “Space, Time” and “Home, Dinner” are the biggest reasons I chose Elastic — I knew those promises would give me the flexibility to be the parent, sibling, and daughter I want to be.

Alexis

Recruiting Coordinator

What are Elastic Perks + Benefits

Elastic Benefits Overview

At Elastic, we strive to have parity of benefits across regions. While regulations differ from place to place, we believe taking care of people is the right thing to do.

Healthcare for you and your family in many locations.
Flexible location and schedule for many roles.
Generous number of vacation days each year.
Double your charitable giving — we match up to 1% of your salary.
Up to 40 hours each year to use toward volunteer projects you love.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Happy Hours
Professional Development Benefits
Cross functional training encouraged
Promote from within
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