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Operations Onboarding Coach

| Austin
Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back office operations for restaurants.
 
Restaurant365’s culture is focused on empowering team members to produce top notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
 
We are one of the fastest growing tech platforms in the restaurant space and we recently secured $88 million in our Series C funding. Our diverse portfolio of clients includes well-known nationwide franchises as well as your favorite local spot. From fine dining to fast casual... R365 does it all! 
We are excited to welcome an experienced Operations Onboarding Coach to our team in Austin,TX! In this role, you will train customers on the various Operations Tools in our software including, Inventory, Log Book, Catering, Scheduling, Commissary, etc.

How you'll add value:

  • Assist Support Team with Operations Related Support Tickets
  • Assist Coaches on the Operations Modules as needed
  • Create/Maintain Articles and videos for our Learning Management Solutions
  • Perform as needed audits on the Operations Module use of our current/legacy customers
  • Cross-Train and learn Accounting related functions
  • Conduct Internal Training Sessions for our team on all Operations Modules/Best Practices

What you'll need to be successful in this role:

  • Proficient in Microsoft Office Suite
  • Strong accounting background
  • Restaurant industry experience (management/operations is a HUGE plus!)
  • Excellent customer service skills
  • Effective oral and written communication
  • Great organization skills and attention to details
  • Natural problem-solver
  • Excellent communicator dedicated to helping customers learn

R365 Team Member Benefits & Perks

  • Competitive compensation package
  • Comprehensive medical benefits
  • 401k + matching
  • Team member stock options
  • Phone & internet reimbursement
  • Unlimited PTO + Company holidays
  • Weekly catered lunches + snacks
  • Wellness initiatives
  • Philanthropy events

Why join our amazing team?

  • We're a family who prides themselves in creating innovative solutions and producing quality work.
  • Our product is the secret ingredient that makes a real difference to restaurants nationwide.
  • The open concept work environment that we've created is causal, collaborative and cultivates communication.

R365 was founded by an experienced team of software & finance veterans committed to developing an all-inclusive back office solution. We help restaurants grow! R365 is an Equal Opportunity Employer and we encourage all forward thinkers who embrace change and possess a positive attitude to apply.

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Technology we use

  • Engineering
  • Sales & Marketing
    • C++Languages
    • SalesforceCRM

Location

The Arboretum is a great hub for shopping, restaurants, and businesses.

An Insider's view of Restaurant365

What’s the vibe like in the office?

You can truly tell that R365 is where we want to be. We have many people from the restaurant industry. Being no strangers to long hours, hard work, and good times, a solid work/life balance now on the technology side makes a very willing and productive team. We all help each other, welcome new faces, and not afraid to make a scene for a good laugh.

Ben

Senior Sales Engineer

What's the biggest problem your team is solving?

As an SDR Manager, the biggest problem we're solving is lack of awareness. Lots of restaurants don't realize that we exist and are able to truly make their lives so much easier. As the ex-operator of a 9 unit restaurant group, I wish someone had called me and showed me the way.

Matt

Sales Development Manager

How has your career grown since starting at the company?

I was one of the first SDRs brought on. In the 9 months I've been here, I've been promoted 2 times and found my way into my dream role. It's been exciting working for a dynamic company that is growing. I love that I get to challenge myself and help grow the company and my team. I love my job and can't wait to see what's next for Restaurant365!

Brittney

Regional Sales Manager

How do you make yourself accessible to the rest of the team?

Private offices have a purpose but they can isolate people. I spend at least half the day sitting with the sales team – questions and support often require a physical presence and I believe this keeps us all really well connected.

Jimmy

VP of Sales

How do you collaborate with other teams in the company?

As a Talent Acquisition Specialist, it's my job to support every team in the company with their hiring needs. Whether its intake meetings to understand exactly the role a manager is hiring for, coordinating interviews and discussing feedback, I'm constantly partnering with multiple departments at any given time. It's always exciting around here!

Megan

Talent Acquisition Specialist

What are Restaurant365 Perks + Benefits

Restaurant365 Benefits Overview

- Competitive base salary
- Comprehensive benefits
- 401k + match
- Flexible time off + company holidays
- Weekly catered lunches + snacks
- New office space in Austin
- Wellness program
- Company-sponsored events

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Dental Benefits
80% out-of-pocket dental costs up to $1,000/year which is then reimbursed through a Direct Reimbursement Plan
Health Insurance Benefits
Restaurant365 pays 100% of the employee’s premium or the employee may elect a personal plan and the company will reimburse them up to $335/month.
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Stocked Kitchen
Weekly catered lunches
Some Meals Provided
Parking
Professional Development Benefits
Promote from within
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