Partner Account and Program Manager

| Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Partner Account and Program Manager
Business Development
AffiniPay is hiring a Partner Account and Program Manager. This role will support the partnerships team and help to further promote the promise to be Surprisingly Great in the minds of our internal stakeholders and third-party software integration partners. This role is a fit for you if you have experience and curiosity about coordinating activities and information between multiple internal and external teams. You will work with the business development, marketing, and product leads throughout the entire lifecycle of our B2B partner relationships, including prospecting and new business development, technical onboarding, product launch, ongoing co-marketing, and all other growth strategies employed with our third-party software partners. You will be an important part of a rapidly growing new business channel at AffiniPay, and help the team develop from good to great through your attention to detail and in-depth knowledge of what both internal and external partners need to be successful.
Your day-to-day:
  • Assist business development account managers in new business and account management processes
  • Collaborate with internal and partner marketing teams to manage the delivery of partner sales enablement and marketing assets and programs
  • Work collaboratively to coordinate updates and new details about partners to engineering, product, marketing, support, and sales teams, both internally and at the partner org
  • Collaborate with Dev Support and Solution Engineering team members to enable partners to have a seamless and successful integration experience
  • Coordinate internal events/trainings for partner-related presentations (e.g. Partner of the Month)
  • Own the process for delivery of monthly and quarterly royalty reports, payments, and eNewsletter to partners
  • Ensure partners are provided with an effective, positive partner experience and marketing return on investment invested in their growth
  • Produce tools educating both partners and Business Development on joint value propositions and market opportunities to enable engagement and marketing activities
  • Measure success and adjust programs to further improve and increase results
  • Assist account managers in keeping Salesforce CRM up to date and reporting accurate
  • Become an SME in PandaDocs proposal management software
  • Prepare results tracking and reporting for weekly team meeting, and as requested for executive and board-level meetings
  • Build customer trust and deliver high-quality customer service
  • Bring innovative ideas and constantly experiment
  • Take every opportunity to be Surprisingly Great!
  • Understand the general workings of our product and our API in order to drive adoption of strategic features
  • Work with partners to ensure they understand the necessary program requirements and that their applications meet them.
What we are looking for:
  • Previous customer support or relationship management experience
  • Proven success at project and program management
  • Comfortable with public speaking/presentation delivery
  • 4-6 years related work experience
  • Must care about people and want to work to ensure the success of our partners
  • Embrace challenges and enjoy solving for each specific situation
  • Self-starter who enjoys winning as a team
  • Operations or payments experience a plus
Affini-Perks! We've got you covered...
Competitive compensation structure
Performance and loyalty-based bonuses
100% paid medical, dental, and vision benefit plans
Open Paid Time Off (PTO) plan
401K with automatic 5% company contribution
100% Company-paid short- and long-term disability and life insurance
Paid maternity/paternity leave
Flexible work environments: Home, Office, Hybrid
Charity matching contributions
Mental health counseling and nutrition education
Fun offsite quarterly meetings
AffiniPay Swag Package
Company lunches and fully stocked kitchen
All the benefits of a startup culture without the downsides
The chance to be a vital team member of one of Austin's fastest-growing
companies!
 
About AffiniPay
At AffiniPay, we’re continuously tackling exciting and interesting problems to define the direction of the financial technology industry and transform the way professionals get paid! Our drive to become leaders in Fintech has fostered our fast-moving, growth-focused culture. We’ve assembled teams of highly collaborative problem solvers who are passionate about both personal and company growth. We are eager to create, work together, and do whatever it takes to get the job done. We also know that our people are our greatest asset and responsible for our ultimate success. As such, we invest in our team-members’ growth and development, recognize accomplishments, and celebrate successes together. We’re building a winning team, and we need more creative, collaborative, and fun-loving people to help us get the job done!
 
AffiniPay’s Commitment to Diversity and Inclusion Efforts:
AffiniLIFE (Learning and Inclusion For Everyone) is focused on Awareness, Community, Transparency, Diversity and Inclusion. We recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. It’s not just AffiniPay, it’s AffiniLIFE!
AffiniPay is proud to be an Equal Opportunity Employer.
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • KubernetesFrameworks
    • AWSFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases

Location

We're located in the beautiful hill country of Austin, Texas, just off of Highway 360. We're surrounded by plenty of shops and restaurants, too!

An Insider's view of AffiniPay

What’s the vibe like in the office?

The AffiniPay office is amazing! We have gorgeous views, fantastic resources, and a group of smart, fun people to collaborate with. I love coming in because I always feel energized and inspired!

Abby

Director of Event Experience

How do you collaborate with other teams in the company?

I write the documentation for developers who integrate with our Payment Gateway, and I work with a cross-functional team that includes Business Development, Product, and DevSupport. We guide partners and their developers as they create and maintain their integrations, and we work together internally to make the process quicker and easier.

Heather

Technical Program Manager

What makes someone successful on your team?

As part of the Product Management Team, we sit on the intersection of Technology, UX, the Business and the Customer. All of us spend a significant of time with our customers and the market. However, given that we are market leaders, we get to lead and influence our entire industry which requires bold yet analytical product decision making.

Vinay

VP of Product

How do your team's ideas influence the company's direction?

Dev teams are encouraged to come up with creative ideas both to technically solve existing problems as well as identify business problems which the company may or may not currently comprehend. 

Greg

EVP Engineering

What projects are you most excited about?

The project I am most excited about at this time is helping build our integrated payment platform. It presents a ton of interesting problems to solve including how to ensure our customers get paid at scale!

Ryan

Senior Software Engineer

What are AffiniPay Perks + Benefits

AffiniPay Benefits Overview

Employee happiness and well-being are key to our success, which is why we’ll reward your hard work and strive to earn your loyalty with fantastic perks and incentives.

Culture
Volunteer in local community
AffiniPay's AffiniCares team organizes local volunteer activities such as Clean Up Lady Bird Lake, Partnerships for Children's Wish Program, and Build a Bike.
Partners with Nonprofits
AffiniPay partners with non profits such as Partnerships for Children.
Friends outside of work
Eat lunch together
Intracompany committees
Our staff has the opportunity to get involved with things such as event planning, volunteer and health committees.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
We have a group that meets periodically called the Diversity Round Table where we cover topics related to and around diversity issues in our world.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
AffiniPay contributes an automatic 5% to our staff's 401(K).
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Paid industry certifications
More Jobs at AffiniPay23 open jobs
All Jobs
Data + Analytics
Dev + Engineer
Internships
Marketing
Operations
Product
Project Mgmt
Sales
Operations
new
Austin
Sales
new
Austin
Sales
new
Austin
Sales
new
Austin
Developer
new
Austin
Developer
new
Austin
Developer
new
Austin
Product
new
Austin
Developer
new
Austin
Project Mgmt
new
Austin
Operations
new
Austin
Marketing
new
Austin
Sales
new
Austin
Data + Analytics
new
Austin
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView AffiniPay's full profileSee more AffiniPay jobs