Physician Relations Manager

| Austin
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About Us

Medici is a global and rapidly growing startup focused on building a culture of innovation, collaboration, and leadership in healthcare tech. Our team is awesome and we’re all driven by the impact that we are making on healthcare and in people’s lives. The vision of where we are going is clear but the terrain is always changing and we move quickly to adapt. We have amazing investors and advisors who trust us to build a great product that not only generates revenue to support our growth and impact but also delivers real value to our users in the form of high quality, high availability care, and improved outcomes.

About the Product

Medici is a healthcare platform that puts the power of modern communication tools in the hands of all Doctors and Patients. We believe that having access to your doctor or other healthcare professionals through messaging and video calls can significantly improve the healthcare experience. Your family, friends, and coworkers are just a tap away - why shouldn’t it be the same for your Doctor? Our platform is changing the way that doctors and patients interact and we’re extremely passionate about doing our part to help our fellow humans get the care and advice they need.

About You

As the Physician Relations Manager at Medici, you will utilize your experience in clinical operations to establish personal, meaningful relationships with our providers around the United States. You will collaborate with members of the Client Success, Product and Marketing teams to solve issues and remove Medici adoption barriers for your providers. Because you’re organized and have great communication skills, you’re able to establish tight feedback loops across teams and providers to make sure we’re always aware of unmet needs. You have a bias towards action and make decisions based on logic instead of emotion. You’re data-driven, detail-oriented, and above all else, you are fun to work with!

Responsibilities
  • Manage a national physician network whose doctors treat patients using the company’s mobile application
  • Design and implement physician outreach and retention program
  • Grow Medici’s Premier Care Network, a network of specialists available in each state, nationwide
  • Liaise with multiple providers on a daily basis to keep them engaged and act as the intermediary between the company and the needs of those providers
  • Cultivate and nurture our essential relationships with our providers to keep them engaged and informed about Medici
  • Efficiently onboard physicians to Medici’s provider networks by reviewing resumes and creating and providing training to those providers
  • Assist with payment and reimbursement strategies by monitoring rapidly developing laws. Insight from a physician's office into what doctors want and need when filing claims is essential
  • Ensure compliance with healthcare laws and regulations surrounding telemedicine and provider practices in all 50 states, including modalities, HIPAA requirements, and billing requirements
  • Ensure Medici patients are seen in a timely manner
  • Partner with various entities to drive Medici forward and find creative and resourceful solutions to problems
  • Be a team player with a positive attitude who thrives in a rapidly changing environment
Qualifications
  • 3+ years of clinic operations experience
  • Bachelor's degree, prefer an RN, PA, NP or similar degree in the healthcare field
  • Familiarity with medical billing
  • Excellent communication skills - both written and verbal
  • A friendly, warm and engaging personality
  • Previous telemedicine experience/experience running a physician practice is highly preferred
Benefits
  • Competitive salary and health insurance coverage (medical, dental, vision)
  • Flexible work schedule 
  • Catered lunch three times a week
  • On-site gym and showers
  • Free parking
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Location

Our company is in the ever-growing South Austin. Surrounded by restaurants, coffee shops, and beautiful trails to walk during breaks.

An Insider's view of Medici

What are some social events your company does?

We have an enthusiastic social committee that organizes fun events around holidays, theme days, and special events like the Superbowl, with plenty of delicious food to go around. Additionally, we hold monthly team builder events offsite where coworkers can connect and get to know each other better outside of the office. We work hard and play hard!

Lauren

Virtual Care Consultant

How do you collaborate with other teams in the company?

Over the course of the last week, I’ve been in conversation with marketing about data sharing, product about our current and future projects, customer success about issues a particular patient faced, and the platform team to work through making our code base stronger. Collaboration is one of the most important and best parts of working at Medici!

Trae

Software Engineer

What makes someone successful on your team?

Support from our managers and one-on-one meetings to ensure our success and plan to accomplish our goals. Collaborating with the team and sharing ideas on what makes them successful, what works and doesn't, and how to improve the process. Competitive comradery in the office pushes sales reps.

Kristina

Virtual Care Consultant

How do you empower your team to be more creative?

We make it a point recruit the best and the brightest, give them clear direction and support them in their drive to develop professionally. The best teams solve problems and produce results, and the most creative solutions to those probleems come from a culture of empowerment and accountability. That is what we seek to provide.

Allen

Chief Technology Officer

How does the company support your career growth?

Medici has continued to facilitate my growth within the workplace. I have been allotted time to learn about the business across multiple organizational units as well as take a deep dive into my current unit. Medici not only allows the opportunities but encourages me to work my way to the top.

Olivia

Marketing Project Manager

What are Medici Perks + Benefits

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