Physician Relations Manager at Medici

| Austin
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About Us

Medici is a global and rapidly growing startup focused on building a culture of innovation, collaboration, and leadership in healthcare tech. Our team is awesome and we’re all driven by the impact that we are making on healthcare and in people’s lives. The vision of where we are going is clear but the terrain is always changing and we move quickly to adapt. We have amazing investors and advisors who trust us to build a great product that not only generates revenue to support our growth and impact but also delivers real value to our users in the form of high quality, high availability care, and improved outcomes.

About the Product

Medici is a healthcare platform that puts the power of modern communication tools in the hands of all Doctors and Patients. We believe that having access to your doctor or other healthcare professionals through messaging and video calls can significantly improve the healthcare experience. Your family, friends, and coworkers are just a tap away - why shouldn’t it be the same for your Doctor? Our platform is changing the way that doctors and patients interact and we’re extremely passionate about doing our part to help our fellow humans get the care and advice they need.

About You

As the Physician Relations Manager at Medici, you will utilize your experience in clinical operations to establish personal, meaningful relationships with our providers around the United States. You will collaborate with members of the Client Success, Product and Marketing teams to solve issues and remove Medici adoption barriers for your providers. Because you’re organized and have great communication skills, you’re able to establish tight feedback loops across teams and providers to make sure we’re always aware of unmet needs. You have a bias towards action and make decisions based on logic instead of emotion. You’re data-driven, detail-oriented, and above all else, you are fun to work with!

  • Manage a national physician network whose doctors treat patients using the company’s mobile application
  • Design and implement physician outreach and retention program
  • Grow Medici’s Premier Care Network, a network of specialists available in each state, nationwide
  • Liaise with multiple providers on a daily basis to keep them engaged and act as the intermediary between the company and the needs of those providers
  • Cultivate and nurture our essential relationships with our providers to keep them engaged and informed about Medici
  • Efficiently onboard physicians to Medici’s provider networks by reviewing resumes and creating and providing training to those providers
  • Assist with payment and reimbursement strategies by monitoring rapidly developing laws. Insight from a physician's office into what doctors want and need when filing claims is essential
  • Ensure compliance with healthcare laws and regulations surrounding telemedicine and provider practices in all 50 states, including modalities, HIPAA requirements, and billing requirements
  • Ensure Medici patients are seen in a timely manner
  • Partner with various entities to drive Medici forward and find creative and resourceful solutions to problems
  • Be a team player with a positive attitude who thrives in a rapidly changing environment
  • 3+ years of clinic operations experience
  • Bachelor's degree, prefer an RN, PA, NP or similar degree in the healthcare field
  • Familiarity with medical billing
  • Excellent communication skills - both written and verbal
  • A friendly, warm and engaging personality
  • Previous telemedicine experience/experience running a physician practice is highly preferred
  • Competitive salary and health insurance coverage (medical, dental, vision)
  • Flexible work schedule 
  • Catered lunch three times a week
  • On-site gym and showers
  • Free parking
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Our company is in the ever-growing South Austin. Surrounded by restaurants, coffee shops, and beautiful trails to walk during breaks.
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