Whole Foods Market
Revolutionizing the grocery landscape (again).
Austin, TX

Principal Ecommerce Site Merchandiser at Whole Foods Market (Austin, TX)

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Responsible for strategizing, developing, implementing and managing site merchandising programs across the full suite of Whole Foods Market’s eCommerce experiences. Ensures coherence and cohesion in the representation of WFM’s products online and creates customer-centric digital merchandising plans. Analyzes customer behavior, business performance and digital metrics to make recommendations for site merchandising strategy.

Responsibilities:

  • Partners with Merchant and Category Marketing leadership to define holistic Site Merchandising strategy for Whole Foods Market.
  • Advises cross-functional partners on site merchandising strategy, eCommerce technology, methods and techniques to engage customers online.
  • Engages with leadership to develop objectives, goals and priorities for site merchandising function.
  • Plays a lead role in the coordination and facilitation of cross-functional efforts to design, develop, test, and implement eCommerce merchandising executions and initiatives.
  • Monitors overall progress and status, identifying trends and resolving process issues.
  • Works with key stakeholders and operational leaders to envision new strategies / methods with potentially broad / material impact across the company.
  • Advises leadership on functional progress, status, trends, and issues.
  • Remains current with industry, process, and technology state-of-the-art; identifies new opportunities and potential points of competitive disadvantage.
  • Leads functional continuous process improvement by recommending enhancements and identifying new tools, processes and technologies.
Skills:
  • Expert understanding of how eCommerce site merchandising, catalog, item data, and digital products work.
  • Expert knowledge and understanding of retail merchandising and store/Ecommerce operations, and how these inputs can inform omnichannel eCommerce strategies.
  • Detailed understanding of the underlying technology used to deliver Ecommerce experiences
  • Detailed understanding of product data, data structures, and data management
  • Knowledge of digital, marketing and business measurement technologies and frameworks such as web analytics software, dashboard platforms, etc.
  • Conveys and / or consults on issues of moderate to significant complexity.
  • Regularly interacts with colleagues or customers up to the senior leadership level.
  • Provides process and policy advice to Team Members, regional / local leaders, and third-party vendors.
  • Provides function-wide process advice and insight.
  • Provides guidance to less experienced Team Members and to cross-functional stakeholders. Consults with and advises senior-level stakeholders and leaders.
  • Expert understanding of standard project management methodologies and requirements.
  • Expert ability to plan, estimate, organize, and monitor projects.
  • Advanced ability to oversee and advise on project management issues and assist with overcoming barriers.
  • Expert ability to keep multiple projects on track financially, creatively, and in accordance with stakeholder objectives and deadlines.
  • Leverages customer, market, and industry understanding to drive Site Merchandising decisions and recommendations.
  • Demonstrates exceptional knowledge of the WFM product mix, supply base, and retail operations.
Education & Experience:
  • BA/BS degree and 6-8 years’ relevant experience OR equivalent combination of education and relevant experience.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

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Where we are

Located in the heart of downtown Austin, we've been a mainstay in the Austin community since 1980.

Technology we use

  • Engineering
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What are Whole Foods Market Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
On top of working with personal nonprofits, Team Members can work with and contribute to our three main nonprofits -- Whole Planet Foundation, Whole Cities Foundation, and Whole Kids Foundation.
Friends outside of work
Eat lunch together
Intracompany committees
Join committees ranging from our hiring committee, Inclusion Task Force, and more.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available

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