Principal Technical Program Manager - Tech & Ops Accelerators at b.well Connected Health

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As the Technical Program Manager of Technology Accelerators at b.well you will serve as the champion of engineering initiatives to unleash Technology & Talent as a continuous accelerator for the business.   


If you are seeking an opportunity to apply your Technology, Agile, and Program managing talents to  help fix America’s largest industry challenges, then look no further. As the TPM for Technology Acceleration & Operations Excellence you will be directly engaged in mission critical efforts to enable technology as the rapid accelerator of a very meaningful global cause to transform the way people interact with healthcare systems. You will be making an  impact that serves millions of consumers around the digital world through the power of technology (and talent).


What You'll Do:

  • Directly support the Technology leadership team to define, align, execute, and operate on critical technology programs that will enable our mission to rapidly deliver Value to customers, with Speed, Quality, Efficiency, and Real-time learning.    

  • Partner across product, engineering, design, and operations teams to identify and prioritize top technology investments that can be readily integrated into our product, platform, process, or people 

  • Lead & manage cross-cutting projects from inception to delivery with emphasis on data-driven metrics providing customer & business value.

  • Foster a Lean-Agile culture that is adaptive and evolving to  the needs of the business & team, with bias for continuous & iterative improvement, team collaboration, and customer results (code).

  • You will plan, negotiate, and manage all release activities sprint over sprint and produce end of sprint reports to keep project dashboards current

  • Support  the technology team in maintaining an inventory (radar) of technologies in operation and technologies being considered for adoption that meet our business needs.

  • Support the technology team in maintaining operational excellence with monitoring, tracking, and continuously improving 24x7 operations

  • You will maintain a groomed backlog of Technology Accelerators & Operational RCAs  with a process that enables a vibrant engineering culture of innovation, collaboration, and continuous improvement for the business.

  • Provide visibility and insights to leadership on the progress and risks of ongoing and upcoming projects and deliverables

  • Partner closely with engineers to derive requirements, assess technology choices, engage in proof of concepts, and swarm on deliveries to bring solutions to the business w/ agility and speed.

  • Facilitate a culture of collaboration & proactive  engagement, including facilitating  technology planning sessions, swarms, demos, launches, hot fixes, and many celebrations.

  • Drive continuous enhancements to tech stacks, dev tools, & operations to ensure b.well is a leader in providing secure healthcare solutions. 

  • Cultivate solid collaboration amidst a vibrant global & diverse engineering team.

  • Lead with a high level of  integrity and agility to navigate iterations and change course when needed, but also applying healthy rigor to engineering processes and best practices.

  • You will safeguard sensitive data by following policies and training concerning your security and privacy responsibilities


Job Requirements: 

  • 7+ years of experience in a software technical program or development role

  • Proven track record of delivery of high quality, high impact business solutions served by high performance technology teams with discipline in execution & culture of teamwork

  • Strong interpersonal verbal and written communication skills to convey crisp and concise goals,  requirements, plans, progress and performance 

  • Extensive expertise in Agile, Lean, Extreme, and/or iterative development processes with adaptive, continuous improvement mindset to meet the goals of the business, the team, the challenge at hand

  • Detail-oriented, highly-organized and works collaboratively in a flat, inter-disciplinary organization structure

  • Exceptional data-driven decision-making, metric enabled operations,  and risk management skills

  • Self-starter, ownership attitudes and ability to work with little supervision with a bias for action.

  • Exceptional collaboration and leadership skills with ability to bring all great ideas to the table, and facilitate a win-win approach to problem solving towards the optimal business solution 

  • Demonstrable experience working with overseas engineering teams on project and product delivery 

  • Experience with live site operations, triaging, bug tracking, rapid delivery, and management tools such as Jira/Confluence, Aha!, Zoho, Excel, Google Sheets, etc


Great to Have: 

  • Startup experience

  • Experience with cloud platforms such as AWS

  • Experience in Lean-Startup, Data-Driven, MVP, AB-Test delivery

  • Experience in Open Source, GitHub, and End-to-End Developer Tool Sets

  • Setting up, configuring, and maintaining project/issue management tools such as Jira, Aha, etc.

  • Professional project management certification from accredited institution 

  • Ability to write scripts to automatically populate project dashboards to keep it current

  • Experience in CICD environment 


Blow Us Away: 

  • Significant technical capabilities in web application and/or mobile app development 

  • Used data management systems either as a DBA or SQL application developer 

  • Experience as a software or test engineer 

  • Experience in digital health or healthcare


Job Perks: 

  • Competitive compensation 

  • Health, dental, and vision benefits

  • 401k

  • Working with a small team of passionate and engaged people

  • Help fix our broken healthcare system & make a difference 


About Us:

b.well is the heart of healthcare. We modernize access to healthcare with a consumer-centric approach that is convenient and simple. We help forward-thinking health plans, self-funded employers, and health systems give their members the experience they demand and deserve. 

Our health management platform is the first to be able to break down the IT barriers that have for a long time made it impossible to connect disparate, siloed health data in a single place. The platform, offered on iOS, Android, and via a web app, unifies all aspects of a person’s health and puts the consumer in control. From consolidating complete medical record histories, providing transparent insurance information, integrating wearable and genomic data, and more; our goal with b.well is to make managing health and insurance simple. 

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To apply, email [email protected] with your resume and why you’d love to help us change the face of healthcare. Please use the subject line: “Apply: Technical Program Manager-BuiltIn Austin”
Apply now
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • SparkFrameworks
    • AWS Frameworks
    • KubernetesFrameworks
    • TerraformFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SalesforceCRM
    • MailChimpEmail


We are conveniently located in North Austin, but currently, all work remotely (sometimes in our pajamas).

An Insider's view of b.well Connected Health

What is your vision for the company?

The US healthcare system has failed to create a modern digital experience that consumers expect from every service they interact with today. Our mission is to digitally empower every individual to own and understand their health data, make informed decisions on improving their health, and drive transparency into the ecosystem.


Chief Innovation & Strategy Officer

What are b.well Connected Health Perks + Benefits

b.well Connected Health Benefits Overview

You will enjoy working with some of the best and brightest, while conquering new challenges and expanding your skill set. As a member of a small but rapidly growing team, you will have opportunities for growth and advancement, leadership, and learning all aspects of the business. b.well team members never work in a box.

We work hard for our mission and are compensated accordingly. We offer competitive salaries, 401(k), and medical, dental, and vision insurance (with majority of cost covered by b.well). Flexible time off, community service involvement, access to our b.well app and headspace app. All employees are issued company purchased MacBooks.

Volunteer in local community
Friends outside of work
Eat lunch together
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Our CEO, Kristen is committed to diversity at b.well. She wants a diverse team to build and support our product for the consumers.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Disability Insurance
Disability insurance covers 60% of annual salary up to monthly maximum payout.
Dental Benefits
Our dental plan has a zero premium to the employees, we offer a PPO plan administered by MetLife. This plan has a $25 annual in and out of network deductible for an individual and $75 for a family.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams.
Health Insurance Benefits
b.well offers health insurance with CareFirst.
Life Insurance
Wellness Programs
We provide our b.well app and headspace app for free.
Retirement & Stock Options Benefits
b.well offers a 401K plan with Guideline.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of paid parental leave for the primary caretaker. b.well also provides 6 weeks of paid paternity for the secondary caretaker.
Flexible Work Schedule
b.well provides employees with a flexible work schedule to support your lifestyle.
Remote Work Program
b.well offers flexible remote working.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
b.well wants you to be you, casual dress included.
Stocked Kitchen
b.well wants you to be happy while you work, happiness can be in the form of free snacks and drinks. We provide what our employees snacks and drinks that provide a healthy lifestyle.
Some Meals Provided
Happy Hours
Happy hours are hosted At team's discretion.
Professional Development Benefits
Diversity Program
Lunch and learns
b.well hosts lunch and learn meetings on occasion.
Promote from within
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To apply, email [email protected] with your resume and why you’d love to help us change the face of healthcare. Please use the subject line: “Apply: Technical Program Manager-BuiltIn Austin”
Apply now
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