Program Coordinator

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Chive Charities inspires theCHIVE’s online community to champion causes in need of public awareness and financial assistance. Among the causes we focus on are; individuals with rare medical conditions, veterans and first responders with medically related needs and underfunded education programs.

Chive Charities is hiring a program coordinator to assist the Sr. Program Director with grant recipient casework as well as lead and support program related development initiatives, including fundraising campaigns and special events. Must live in Austin, TX.

Job Description:

  • The Program Coordinator’s main role is to assist the Sr. Program Director with grant recipient cases by sharing the caseload and maintaining a sufficient level of expertise to work externally with grant recipients and internally with program staff.
  • After a training period, the Program Coordinator will take on a caseload of 2-3 cases per month ranging from individuals to non-profit organizations and outreach
  • Maintain an efficient workload to complete grant distribution and reporting requirements on time
  • Update and organize recipient information on a daily basis to ensure all cases are up to date and on the Sr. Program Director’s schedule
  • Troubleshoot questions and issues from grantees and potential recipients
  • Lead team phone calls with the grant recipients and the Content Manager in order to obtain additional information for their donation story
  • Maintain recipient follow up communication which will be supplied to the Content Manager for updates on multiple platforms, including the Chive Charities website, social media and donor newsletters
  • Attendance at program-related and fundraising-related events as needed
  • Monitor the application system periodically to seek out potential bugs, errors, and potential language updates.
  • Work cross functionally with the development team on program related aspects of fundraising events and initiatives
  • Other functions as needed
  • Requirements:

  • 2-3 years experience in social work, psychology or related field
  • Bachelor’s degree in social work or related field
  • Extremely strong attention to detail
  • Casework experience
  • Ability to communicate cross functionally
  • Self-starter with the ability to manage multiple tasks in a fast-paced environment
  • Proficiency in Microsoft Excel / Office
  • Nonprofit experience a plus
  • Social Work license a plus
  • Experience with healthcare industry a plus
  • Must live in Austin, TX
  • Compensation and Benefits:

    • Competitive salary
    • 401(k) with a company match plan (after 6 months with the company)
    • Open vacation policy
    • Competitive medical/dental/vision insurance
    • Our HQ sits alongside the river in beautiful downtown Austin, with hike and bike trails at our back door
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    Location

    In the heart of Downtown Austin, TX with views of the running trail and Lady Bird Lake!

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