Program Manager, Data Center Infrastructure

| Austin
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About the department

Cloudflare’s Infrastructure department is responsible for growing Cloudflare’s global technological footprint, from designing and shipping next-generation servers to expanding our hundreds of global ISP partnerships. As a Program Manager on the Data Center Infrastructure Growth team, you will join the team responsible for architecting, engineering, provisioning, and managing all types of capacity serving Cloudflare and our customer.

Who you are
  • A relationship builder who can clearly communicate technical and non-technical issues to multiple stakeholders
  • Organized, with the ability to facilitate and lead cross-functional projects and report on progress and findings
  • A team player who strives to bring out the best in people, acting as a liaison and shared point of contact for the team and with external vendors to ensure the most efficient processes and workflow
  • Life-long learner interested in gaining a deep understanding of the business and how it impacts the organization

What you'll do

  • Lead and collaborate on cross-functional data center infrastructure and supply chain expansion, efficiency and strategy programs 
  • Engage with internal customers to plan requirements, manage cross-functional programs, and communicate information to project stakeholders
  • Identify and evaluate various software tools and scalable processes to aid the team in scaling up infrastructure growth
  • Provide project management assistance and liaise with other complex and cross-functional project owners
  • Streamline processes and work closely with developers to improve workflow, inventory, and provisioning systems
  • Create tickets as blueprints to ensure proper sequence of project milestones and dependencies are identified and managed 
  • Provide regular status updates within the ticketing system (Jira) and in consolidated progress reports
  • Develop effective communication and teamwork across team members, departments, and external vendors

Examples of desirable skills, knowledge and experience

  • Experience in project and/or program management at a technology company
  • Understanding of project management and agile development methods
  • University degree or equivalent practical experience is required
  • Master’s Degree in Business, Supply Chain or engineering field or an equivalent amount of professional experience is a plus 
  • Strong background in working with project management tools, spreadsheets and presentation tools  
  • Highly organized, detail oriented, and able to juggle many tasks without losing sight of the highest priority items
  • Familiarity with data center and network colocation infrastructure
  • Foresight to understand and plan around the technical dependencies and impacts associated with other teams and projects
  • Intellectual curiosity, particularly around technology 
  • Strong change management and communication skills
  • Comfortable managing teams/projects with tight deadlines in an ambiguous environment 
  • Prior experience managing programs across multiple, large cross-functional teams.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • rustLanguages
    • ReactLibraries
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • SalesforceCRM

Location

600 Congress Ave S, Austin, TX 78704

What are Cloudflare Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Backup child care assistance.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Annually.
Game Room
Our game room includes Ping Pong, Pool Table, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
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