Program Manager - Security & Access

| Austin

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers trillions of requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was recognized by the World Economic Forum as a Technology Pioneer and named to Entrepreneur Magazine’s Top Company Cultures list.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

About the Role

Cloudflare’s Security team secures Cloudflare itself, and the services we provide to help build a better Internet. We need to solve big security challenges at scale. Just how big?

Our network…

  • spans 165 data centers in 76 countries,
  • serving 5 to 10 million requests per second,
  • leveraging 25 terabits of aggregate network capacity,
  • protecting over 12 million domains,
  • and securing 2.8 billion people every month.

As a program manager focused on Access Management, you will:

  • Rebuild, then manage our global Access Management program. This includes defining, then implementing our strategy and roadmap for managing logical access to our internal and third party tools, services, and systems.
  • Develop an objective, risk-based, and automatable decision framework for granting access.
  • Revamp internal access approval, escalation, and oversight workflows.
  • Oversee all operations relating to access management and role based access control.
  • Directly manage access approval and escalation workflows. Streamline where feasible.
  • Provide direct oversight to sensitive access needs, including coordinating necessary approvals and ensuring decisions made are in alignment with program principles.
  • Work with our Engineers to automate the access management lifecycle where possible. This includes writing technical requirements, project managing development efforts, running and testing pilots and proof of concepts, and rolling out changes and updates. 
  • Craft technical requirements and project manage development efforts to streamline and automate 
  • Manage access lists for internal and third party tools, services, and systems and conduct cadenced audits to maintain integrity of the access lists.
  • Partner with our Security Governance, Risk and Compliance team to refresh access policies as well as regularly update role based access control standards.
  • Support our initiatives around Identity and Access Management (IAM) and Role-Based Access Control (RBAC).
  • Generate cadenced program updates, reports and metrics for internal stakeholders.

Examples of desirable skills, knowledge and experience

  • 3+ years of experience with identity and access management in a technical environment
  • Experience building out programs globally and from the ground up in a technical environment
  • Have an engineering mindset when solving problems
  • Equally adept at strategy formulation and tactical execution
  • Strong change management and communication skills
  • Exceptional empathy and integrity. Demonstrated success in earning trust across a broad variety of stakeholders and making principled decisions
  • Ability to influence and motivate people across a broad variety of job functions
  • Experience in or desire to work with multiple time zones and multiple cross functional teams, including travel as needed
  • Ability to effectively prioritize and advance a large number of projects simultaneously

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Project Athenian: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy policy and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.


Read Full Job Description

Location

600 Congress Ave S, Austin, TX 78704

What are Cloudflare Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Perks & Discounts
Casual Dress
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
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