Rex is creating new tech leadership to serve people. Big tech leadership has lost its social license to lead. They’re focused on extracting value, rather than creating it; muzzling dissent rather than freeing our voices; oppressing rebels rather than being the rebel. We are changing this. At Rex, technology will once again serve people. Review our culture page to understand what we are building. 

At the intersection of real estate and technology, Rex is a startup incubator continuing to launch companies within our ecosystem which are focused on PropertyTech, FinTech, and InsuranceTech. Our initiatives page provides more details on current companies. 

Job Role Overview

Rex is seeking an Operations Program Manager to join our GetDone  team. This person will play a key role in scaling our contractor (Pro) base and identifying new productivity/utilization opportunities within the existing Pro base.

GetDone  is a tech based property maintenance service that handles everything from logistics to quality assurance. Pre-vetted professionals are chosen to complete the assigned job all via an easy to schedule system. With GetDone, units are turned fast and property managers are able to better utilize their resources to service new tenants.

What you’ll do:

• Onboard Pros with high level of expectations alignment
• Establish scalable processes to measure and sustain Pro quality through lifecycle
• Strong analytical thinking, ability to create, test, and measure results
• Establish feedback channels to share product requirements requested by customers
• Anticipate issues and find opportunities to replicate and systematize solutions

What you offer:

• 3+ years of learning and development, onboarding, or operations experience in a high growth company
• Naturally possess a high level of compassion and seek to learn the needs of a workforce
• Experience in onboarding employees/contractors into a job function and sustainably driving them to high performance levels
• Experience in program management and execution of wholistic operations plans
• Bi-lingual in Spanish and English preferred

What we offer:

• Competitive salary and early-in equity awards
• Competitive and comprehensive medical, dental, and vision plans
• Peace of mind through company-paid short-term disability, long-term disability and life insurance
• 401(K) with employer match
• Unlimited (discretionary) PTO in addition to Holidays and your birthday off
• Monthly gym membership stipend
• Health Savings Account with employer contribution
• Dependent Flexible Spending Account
• Mental health telecounseling options
• We are committed to serving others with a focus on faith, family, and freedom
• Ability to work in person in Austin, Texas (or willing to relocate)

From the top-down, we are committed to investing in the development of all team members in both a professional and personal setting. We host monthly company socials where employees and family members get together to build our community. Regular performance evaluations are intended to provide a feedback loop, providing opportunities for consistent growth on both ends.