WHAT YOU'LL DO

• Partner with account managers to oversee a core group of customer accounts.
• Build relationships with your customers and industry partners to make them feel loved and appreciated.
• Think creatively to solve issues that come up over the course of a project.
• Confirm customer and administrative requirements, timelines, and scope to plan a course of action for each request.
• Oversee a project to completion while keeping solid lines of communication open with your customer and team.
• Identify and connect with service partners who can deliver on-schedule solutions that excite customers.

WHAT YOU'LL NEED

• B.A. or B.S. strongly preferred
• 0-1 years of customer-facing work experience
• Demonstrate extremely high emotional intelligence and empathy
• Passion for solving problems
• Extremely proactive, responsive, and upbeat with strong organizational skills and process orientation
• Ability to thrive, adapt, and grow in a fast-paced team environment
• Startup hustle and energy

PERKS

• Ground floor opportunity with the team; shape the strategic direction of a fast-growing Y Combinator startup
• Fun office environment, including quarterly company sponsored team outings
• Full benefits (medical, dental, vision)
• 401(k) contribution opportunity
• Generous stock options
• Free lunch and snacks
• Unlimited PTO
• Free parking
• Cool swag

Job Type: Full-time

Salary: $17.00 /hour