Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX

Sales Systems Program Manager - Duo Security at Duo Security

| Austin
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Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud. Duo's mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

What You’ll Do…

As the Sales Systems Program Manager you will be responsible for working as a liaison with our Internal Systems Team to prioritize projects, complete business requirements documentation, create/maintain the systems roadmap for sales, support testing of new functionality and rollout/training communications. You will have the opportunity to work closely with both business and technical professionals to translate requirements and drive delivery of projects that enable the sales organization to be successful. This is a highly cross-functional role with interaction across multiple departments at Duo to gain alignment regarding requirements for Salesforce.com (or other tool) improvements. Salesforce.com is a tool used across the entire organization and in this role, you will work to make sure that all improvements are a positive change for other areas of the business.

Key Responsibilities:

  • Align systems utilized by Duo Security’s global sales organization with go-to-market processes.
  • Drive efficiency for how the systems are used by reducing manual effort.
  • Gain alignment with key stakeholders in the sales organization on systems changes.
  • Work with the Business Systems organization to ensure that projects align with sales requirements/expectations and execute all UAT.
  • Maintain list of sales systems initiatives; lead prioritization and visibility across the sales leadership team.
  • Work collaboratively with members of sales to identify other systems or tools that would improve the experience of the sales organization.
  • Be able to travel up to 25% including air travel

Requirements:

  • You have 3-5 years experience acting as a Business Analyst for Salesforce.com
  • You must have experience working with Salesforce.com
  • You have strong written and verbal skills, with a demonstrable ability to translate business requirements to a technical team
  • You should have experience rolling out large technical projects to a non-technical organization.

3 Reasons why you should apply

  • If you enjoy working in both a business and technical environment
  • can manage multiple projects simultaneously and enjoy working cross-functionally
  • this is an ideal job for you and a great opportunity to have a significant impact on a growing sales organization.

**Please note: This is not a technical role; If you would struggle with not having the ability to make changes yourself in Salesforce.com, cannot work independently and assess business impact to prioritize projects this might now be the best fit for you.

Why Cisco?

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

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Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • MarvelDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WrikeManagement
    • SalesforceCRM
    • MarketoLead Gen
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What are Duo Security Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

An Insider's view of Duo Security

What does your typical day look like?

I always say I have a typical week, not a typical day. My work weeks are consumed by customer interactions (emails, working sessions, status calls and onsite business reviews), internal knowledge-sharing meetings and laughing with coworkers. However, each day is different and is shaped by customer needs.

Lisa

Senior Customer Success Manager

What are some things you learned at the company?

I have learned directly the value of diverse teams. Demographics, background, skills and seniority diversity blend to form higher performing teams as long as individuals are empathetic and kind to one another. Diversity allows for healthy conflict and understanding which push teams forward.

Blake

Engineering Manager, SRE

Jobs at Duo Security
5

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Operations
Sales
Tap to close

Virtual Systems Engineer Sales DUO

Duo Security
Austin
1 week ago
+41
We are adding Sales Engineer dedicated to the SMB segment responsible for positioning and selling Duo Security’s two-factor authentication product in the field. We need an expert solutions engineer with a consultative approach, experience with enterprise architecture and the ability to deliver successful proof of concepts. To be successful in this role you'll be an excellent communicator who can adapt their style to accommodate a variety of business use cases. You should have 2+ years of experience in roles that require direct technical customer interaction, such as Professional Services, Sales Engineering or Solutions Engineering background.

Software Engineer, Passwordless Authentication Team - Duo Security

Duo Security
Austin
1 week ago
+41
As a Software Engineer on the Passwordless Authentication team you’ll be joining the engineers who take Duo’s passwordless solution to market. Your team aims to remove passwords from the equation around access management. We strive to make security simple to understand and easy to use. As a leading Multi-Factor Authentication provider, Duo is positioned to leverage our existing access and device trust policies to protect passwordless logins and help organizations realize true Passwordless MFA. Help us to evolve the authentication experience in software that is relied on to protect consumer, enterprise, federal, and multinational customers.

Senior Customer Success Manager, Duo Security

Duo Security
Austin
1 week ago
+41
As a Senior CSM, you will be the primary advocate for our strategic customers, guiding them along a path to success and engaging resources across Duo to accelerate value realization for each customer. We will need you to be as passionate about Duo solutions as you are about providing exceptional experiences for every customer.

Mid-Market Account Development Representative-Duo Security (ATX)

Duo Security
Austin
1 week ago
+41
As a Mid-Market Account Development Representative (ADR) at Duo, you will rally alongside a team of highly motivated ADR’s to build qualified pipelines of potential customers. This includes prospecting customers by phone, email, LinkedIn or whatever it takes to get them excited and engaged with Duo. You will not only be responsible for outbound prospecting but will be expected to be a subject matter expert of all things Duo (since you will be the face of the company).

Consulting Systems Engineer, SLED - Duo Security

Duo Security
Austin
2 weeks ago
+41
Expect to work hard and have fun. Duo's SaaS security solution breaks the mold of the traditional sales model allowing us to move sales cycles at a much higher velocity. An SE will work with many, many prospects and customers in a day providing consulting, technical implementation and demos of Duo. We partner with our account executives to understand and align with our customers needs, develop the technical success criteria to win a deal, complete POC's and consult through cutting edge security strategies. We are extremely responsive and available to ensure our prospects and customers have an amazing experience with Duo.