Whole Foods Market
Revolutionizing the grocery landscape (again).
Austin, TX

Senior Field Associate - Specialty Southwest at Whole Foods Market (Austin, TX)

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Ensures effective execution for various and assigned aspects of Regional / Geographic operations. Directs, coaches
and evaluates implementation of merchandising, operational, food safety, marketing, new store opening, WFMoA, and other programs, processes and projects. Works closely with regional, store, and/or team leadership to communicate program / project objectives, priorities, performance standards, and other parameters. Engages with Team Members as required to ensure proper support of training and new programs.


  • Accountable for assigned financial and operational KPIs (Key Performance Indicators) for assigned stores
  • Sets expectations, provides support, and ensures effective execution for a range of processes, programs, projects for assigned store teams, including but not limited to merchandising, retail operations, food safety, in-stocks, WFMoA, marketing, and quality assurance
  • Ensures enterprise and Regional priorities are consistently executed at store level
  • Responsible for coaching and auditing programs and processes and elevating issues to appropriate teams (e.g. retail operations, food safety, merchandising, distribution, inventory/SOT, planogram, WFMoA) 
  • Establishes performance standards and coaches assigned Team Leaders and Team Members to meet high operational standards.
  • Diagnoses business performance and determines action plans to resolve performance issues
  • Elevates performance issues as needed and recommends course of action to store and Regional leaders
  • Ensures effective coordination of distributor operational management, such as product delivery, delivery schedules, etc.
  • Supports the operational execution of opening new stores including but not limited to hiring, scheduling, and department set up.
  • Identifies operational best practices and ensures effective documentation, communication, and application.
  • Ensures execution of required store-based training for assigned teams
  • Monitors operations and provides feedback to Regional leaders and store leaders / teamsregarding sales, labor, merchandising, marketing, promotions, food safety, quality, and team member safety.
  • Conducts announced and unannounced store visits.
  • As requested, conducts competitive pricing and retail site surveys, communicating findings to leadership.
  • Engages with store and regional leadership to understand and communicate wins and opportunities.


  • Demonstrates strong knowledge of specialty area(s), such as grocery, produce, bakery, etc.
  • Demonstrates in-depth knowledge of technical skills associated with assigned specialty area(s).
  • Demonstrates strong knowledge of merchandising concepts and practices.
  • Proficient with Word, Excel, PowerPoint, email management, and other office systems.
  • Communicates structured information in a clear, concise, and organized fashion.
  • Able to effectively present information and respond to questions in both one-on-one situations and group meetings.
  • Listens beyond the spoken words and understands intention, adapting accordingly.
  • Ability to work closely and effectively with various stakeholders including Team Members, Team Leaders, and store and regional leadership.
  • Leverages multiple internal teams to further program / project objectives.
  • May provide informal support to less experienced Team Members.
  • Applies analytical skills to evaluate and interpret complex situations.
  • Presents problem analysis and recommended solutions in a creative and logical manner.
  • Handles a diverse range of issues requiring evaluation of a variety of factors, including business trends.
  • Analyzes complex and ambiguous problems.
  • Identifies opportunities for process and procedure enhancement to drive efficiency and improve service levels.
  • Understands customer, market, and industry trends and emerging challenges.
  • Applies business and project understanding to focus project / team efforts.
  • Demonstrates excellent knowledge of the WFM product mix, supply base, and retail operations.

Education & Experience

  • BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and relevant experience.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

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Where we are

Located in the heart of downtown Austin, we've been a mainstay in the Austin community since 1980.

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks

What are Whole Foods Market Perks + Benefits

Volunteer in local community
Partners with Nonprofits
On top of working with personal nonprofits, Team Members can work with and contribute to our three main nonprofits -- Whole Planet Foundation, Whole Cities Foundation, and Whole Kids Foundation.
Friends outside of work
Eat lunch together
Intracompany committees
Join committees ranging from our hiring committee, Inclusion Task Force, and more.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available

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