SCOPE OF ROLE

The Senior IT Project Manager, Marketing Technology who joins our team is responsible for participating in cross-functional, strategic Marketing Technology IT initiatives, to proactively anticipate, identify and overcome obstacles and drive the team forward.  Our IT Project Managers are leaders that deal with ambiguity, in a highly matrixed environment, providing structure and an environment of accountability to keep teams focused on achieving agreed project objectives on schedule and budget. 

ROLE RESPONSIBILITIES

• Manage different types of projects including those around enterprise Digital Asset Management, CRM platforms, Digital Experience application development, solution orchestration and integration, product selection and implementation, upgrades and deployments and operational efficiency improvements.

• Be able to pull together numerous aspects of a proposed solution, to create a cohesive and organized plan, motivate resources to execute on that plan, and drive the plan through to its final and committed completion.
• Bring clarity to project objectives, plan and deliverables such that conflicts are minimized.
• Develop comprehensive project work breakdown structures and associated schedules, resolving project ambiguities as necessary.
• Be comfortable and capable managing projects that may have unknowns, ambiguity and uncertainty which you can sensibly define, structure, and convey to others in a clear and organized manner.
• Utilize technical depth and proficiency in Software Development Lifecycle to contribute your ideas and offer logical analysis when managing complex and creative project solutions.
• Demonstrate your ability to have ownership of your projects, holding other accountable with respect and consideration, while also pushing them to deliver on their responsibilities.
• Ability to anticipate, track, and clearly articulate risks, changes, opportunities, implications and options, as well as offer sound judgment and recommendations for mitigating program impacting events.
• Be comfortable with and capable of producing articulate and proficient written documentation, including status reports, correspondences, presentations, illustrations and reference materials.
• Develop and deliver communication strategies that convey status, end-state, and ensure stakeholder expectations are set appropriately.

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

• Bachelor’s degree in computer science, accounting, finance, or related business field required
• Eight (8) or more years of experience in Information Technology program / project management required working on Infrastructure and Cloud ERP solutions
• Eight (8) or more years of experience with project software, i.e. MS Project, Jira, Smartsheet, or other related software required.
• Working knowledge of information technology concepts, practices, and principles to provide a foundation for technology related work required.
• Experience with Vendor Relationship Management preferred.
• Experience working with diagramming tools such as Visio, LucidChart, or others preferred.
• Familiarity with testing processes (test plans, test data, end-to-end, etc.) preferred.
• PMI or PMP certification a plus; ITIL Foundation certification a plus.
• Experience with enterprise-class software systems with external interfaces to third-party systems
• Experience managing both fixed-price and T&M contracts
• Excellent skills with Microsoft Office Suite, Jira, and project management tools
• Experience working in Healthcare preferred

LICENSURES AND CERTIFICATIONS

Project management certifications are preferred for this role. Project Management Professional (PMP, PMI-ACP) certification, Scrum Master (CSM) certification (Preferred)