Senior Program Manager at A Cloud Guru

| Austin
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We’re a company founded by engineers, comprised of engineers, building the world’s largest cloud learning and transformation platform with a bold mission – giving individuals and businesses the chance to change their trajectory. Our fun and engaging courses have helped 950,000+ engineers learn to cloud, and we’re just getting started!

Working at A Cloud Guru

We’re a smart, tight-knit team that is passionate about our purpose. We work hard, learn together and laugh together. We look for people who are excited to work with purpose and who bring their own unique quirkiness. We’re proud to say we champion diversity and are committed to making coming to work an enjoyable experience for all.

Our Values

Champion our customers: We connect with and truly care about our customers
Be thoughtful but decisive: We move swiftly and confidently with grounded logic
Learn all the things: We bring insatiable curiosity to our roles every day
Be hungry, stay humble: We always bring our A-game, never our ego
Keep it fun: Above all, have fun and make 'em smile!

Our people matter to us! We understand that everyone has family, friends and interests outside of their careers, so we ensure our employees have access to perks and benefits that include:

  • 4 weeks of PTO per year
  • Generous gender neutral paid parental leave
  • Family Planning Benefit
  • A Cloud Guru Idea Hours - We set aside 2 hours per week to learn something new!
  • Catered lunch three times a week
  • A well stocked fridge and kitchen 
  • Quarterly continuing education budget

The Senior Program Manager Role:

We are looking for a Senior Program Manager to drive and deliver programs across A Cloud Guru, focusing on new product and feature launches and implementing new technologies/tools internally.

 As our first Senior Program Manager at ACG, you will build process from the ground up and set the organization up for success. You'll be focused on understanding the product vision and roadmap and keeping stakeholders aligned to ensure success across the go-to-market teams. You'll will work most closely with with Business Operations, Sales, Marketing and Customer Success teams to ensure that they are enabled to speak to our newest products changes.

As the Senior Program Manager, you’ll get to:

  • Drive efficiency and improve execution by evaluating program results and improving and refining ACG's product launch process
  • Collaborate with Marketing, Customer Success and Sales Enablement teams to ensure they are able to sell effectively and on time
  • Partner with internal stakeholders, gather requirements, set clear expectations, and deliver on your programs

We are looking for someone who can:

  • Work with teams that span all departments and manage multiple product launch initiatives
  • Clarify and drive project commitments, maintain clear chains of accountability, and lead meetings with stakeholders
  • Identify milestones, deadlines, dependencies, decisions and action items to ensure continuous progress

If you have the following experience we'd love to hear from you!

  • Proven track record of taking ownership and driving results
  • 5+ years product/program management in technology
  • Proven analytical and quantitative skills
  • Experience with scheduling, risk, and task tracking platforms (MS Project, Smartsheets, Excel, etc.) as well as content and engineering tracking systems (Jira, Confluence, Sharepoint, etc) as needed.
  • Experience with cross-team coordination and project management across multiple teams and locations
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • DynamoDBDatabases
    • FirebaseDatabases
    • RedshiftDatabases
    • S3Databases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • MarvelDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Feed off the energy of Downtown Austin. Sit in the grass of the Capital, talk business over Medici coffee, and become a regular at a local lunch spot!

An Insider's view of A Cloud Guru

What’s the vibe like in the office?

It is very open and laid back, but also fun! You can just tell that everyone is happy to be here. You can feel the positive energy. We all joke around, but we still get work done - and do it well. Everyone is really good at their job and really passionate. We kick some booty.

Montana

Finance Guru

What projects are you most excited about?

I’m thrilled to work on projects that offer custom solutions for our customers. Whether I’m curating content for their specific roles or partnering with Training Architects to build personalized webinars, each project is really special because it’s created specifically for our learners to support them in their day to day efforts.

Christina

Marketing Guru

What makes someone successful on your team?

You have to be loud, and if you have an opinion we want to hear it! This is not the place for wallflowers. My team is a safe place to learn and grow. We're all about finding creative solutions and having way too much fun in the process.

Matt

Customer Success Guru

What is your vision for the company?

Cloud is the future and we're here to send as many into that future as we can. We set them up to achieve remarkable things and build a brighter tomorrow. Our vision is to chart the course to cloud maturity for businesses and individuals. We accelerate their journey and power their competitive advantage.

Lady

Chief Doggo Officer

What's the biggest problem your team is solving?

It makes a difference when you can get out of bed in the morning selling something that’s doing actual good. Organizations all over the world, of all sizes, in every industry, are facing a major challenge and opportunity with cloud. We reach out to these businesses with real value, because we have a product they need.

Madeline

Sales Guru

What are A Cloud Guru Perks + Benefits

A Cloud Guru Benefits Overview

We treat our people well, simply because it's the right thing to do.

Culture
Volunteer in local community
To celebrate our value 'Be Hungry, Stay Humble' we plan a day of charity each year. We volunteer around the city, and are active environmentalists.
Partners with Nonprofits
It is our vision to enable anyone, anywhere to become a cloud guru. We live this vision by partnering with customers such as the South African nonprofit Quirky30 and Women Who Code.
Friends outside of work
Eat lunch together
Intracompany committees
If we're being honest, right now we really only have our awesome Culture Committee. We need you to join and help stand up some more!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
From ex-6th street bar owners to ex-Silicon Valley, our management team, lead by our fearless leader and President Katie Bullard, is not only diverse in gender, but also background.
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Our anti-racism and women in tech groups are the first of our ERGS. We also have A Proud Guru lead by our LGBTQIA community!
Hiring Practices that Promote Diversity
We use Greenhouse Inclusion which is paid software to help remove unconscious bias from our hiring practices.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Put aside up to $2,700 bucks to spend on yourself, or $5,000 on your dependents. $$$
Disability Insurance
Dental Benefits
A Cloud Guru pays for 100% of employee medical, dental and vision, up to a cap dollar amount.
Vision Benefits
A Cloud Guru pays for 100% of employee medical, dental and vision, up to a cap dollar amount.
Health Insurance Benefits
We're a little company that can compete with your big company benefits. We partner with a provider that gives us Enterprise-level benefits at our startup size. Yippie!
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
From free headspace licenses and daily meditation to our Employee Assistance Program and manager hotline, wellness means physical AND mental health!
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 12 weeks of paternity leave, so go on and have a little one.
Flexible Work Schedule
No one should have to feel guilty about going to the doctor or picking up their kids. Own your schedule, just don't abuse the system and we'll all be happy.
Remote Work Program
We like when our employees are in the office, because it lets us build a family culture, but we give everyone the freedom to work where they're "from-from" for up to a week!
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
We reimburse up to $10,000 for eligible adoption expenses and 12 weeks of paid leave.
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
Work to live, don't live to work!
Vacation & Time Off Benefits
Generous PTO
A Cloud Guru offers 4 weeks of paid time off. Startups are tough, so we want you to unplug and use your time off, but if you don't, you have the opportunity to roll over 64 hours.
Paid Holidays
We offer all employees paid time off for all major holidays
Paid Sick Days
Sorry you're sick. Here's 80 hours of paid sick leave a year.
Perks & Discounts
Casual Dress
Commuter Benefits
Are you a train or bus person? We partner with WageWorks to provide public transit benefits. We offer free parking for our drivers, and if you're a walker we reward you with $125 monthly stipend.
Company Outings
Every quarter we celebrate one of our core values by hosting a big company outing.
Free Daily Meals
Family lunch is our favorite office tradition. We don't eat at our desks, we eat together.
Stocked Kitchen
We eat a lot of cheese, and have heated debates over LaCroix vs Waterloo. The hard-boiled eggs are a bit watery, but people eat 'em!
Some Meals Provided
Happy Hours
Parking
We have your Downtown parking covered. We offer paid garage parking nearby the office.
Pet Friendly
Our office doggo Lady will greet you at the door and steal food out of your trashcan.
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
To make WFH a little more awesome, you get $$$ to build out or improve your home office set up.
Professional Development Benefits
Job Training & Conferences
Training is in our DNA. Every Guru is given $250 a quarter to spend on professional development, and given 2 hours EVERY week to put aside their daily work to focus on training.
Diversity Program
Lunch and learns
Improve your sales skills, branding skills, learn how to not get your passwords stolen, figure out what the heck is going on with your benefits
Cross functional training encouraged
Promote from within
Continuing Education stipend
One of our values is Learn All The Things. To live this value, every Guru is given $250 a quarter to spend on professional development.
Time allotted for learning
Every Friday for 2 hours, we put down our normal work and spend time learning something new.
Online course subscriptions available
Customized development tracks
Paid industry certifications
Within months of joining, all Gurus take their Certified Cloud Practitioner exam, so that we can empathize with our students. After that, use your training budget for all the certs you need!
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