Senior Technical Program Manager

| Austin | Remote
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It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
What is Cool About This Job?
We are a growing Product and Engineering organization that is actively evolving our org across all roles (Engineering, Product, UX, Agile / Lean principles and Program Management to name a few). The person in this role will have the opportunity to be part of crafting and driving this transformation. Sharing your deep program management knowledge and experience will have a visible impact every day! WP Engine has a company culture that is passionate about our customers' success and supporting each other as we grow.
The Day to Day.
  • Collaborate with product line leaders and cross-functional partners to build and implement program frameworks and project execution strategies that drive the development of our primary products.
  • Partner with leaders to manage the schedule, scope and required organizational change to deliver the critical initiatives for a product line.
  • Drive dependency identification and management across engineering and partner groups to achieve program outcomes
  • Implement success metrics across the program, product line, and partner teams to track progress against strategic and business goals.
  • Resolve differences, adapt to unexpected events, and facilitate change management necessary to achieve desired outcomes; drive accountability with leaders and team members.
  • Establish and maintain excellent working relationships across the company to foster alignment and trust with partners.
  • Deliver and optimize tools that provide insight on program status and operational efficiency.
  • Ensure consistent alignment with P&E and business partners on program objectives, status, risk, and mitigation plans.
  • Promote adoption, training, and enablement of services across the P&E org and business systems.
  • Foster an environment where we all continue to learn and grow together; capture and implement feedback to improve programs and product line processes.
  • Mentor other program managers to help them grow and learn innovative approaches.

Your Expertise and Passion.
  • Demonstrated success in program management of complex initiatives with business-wide impact
  • Experience as an empowered cross-functional leader who is comfortable leading change throughout an organization.
  • Thorough understanding of commonly used project/program management techniques and methods
  • Sound understanding of the software development life cycle, product development lifecycle and Lean / Agile frameworks
  • Passionate about fostering an agile mentality while meeting the needs of the business, helping to create an environment where people can thrive and have fun, while getting stuff done!
  • Excellent at managing change through complex organizational dynamics
  • Excellent communication and facilitation skills, highly comfortable communicating with senior executives and technical team members.
  • Comfortable translating technical things to non-technical people, and helping technical people understand business and non-technical concerns
  • Ability to identify, prioritize, and solve critical challenges in a fast-paced, ambiguous environment
  • Skilled at initiating and coordinating new projects/programs with little guidance or supervision
  • Skilled at tailoring approach to various team styles and needs
  • High emotional intelligence, including the ability to encourage and influence peers

Preferred Qualifications.
  • Experience working with internal service products and systems a plus
  • Experience working with enterprise identity and billing systems a plus
  • Experience running large and/or sophisticated system integrations and organisational change a plus
  • Bachelor's degree in math, science, engineering, or significant work experience in a related technical field a plus.
  • 5-7 years experience in technical project/program management
  • Advanced level experience with Jira and Confluence
  • PMP, PMI-ACP, CSM or CPO certification a plus
  • WordPress, Hosting platform experience or DevOps experience a plus

The Perks and Benefits.
  • Stock Options (Every employee is an owner in the company)
  • Health Benefits (100% Paid Employee Medical, Dental, and Vision)
  • Fertility Benefits (IVF/Fertility drug coverage)
  • 401(k) Retirement Savings Plan with a match
  • Life and Disability Insurance
  • Paid Family and Caregiver's Leave
  • Employee Assistance Program
  • Generous Vacation Time (Who doesn't like time off)
  • One-time $500 Home Office Stipend
  • Wellness Program (Wellness Days and monthly Wellness payments)

At WP Engine, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other basis protected by law.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Constant ContactEmail
    • SendGridEmail
    • MarketoLead Gen

Location

WP Engine is on the corner of 5th and Lavaca, blocks away from the Colorado River and Congress Avenue.

What are WP Engine Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

100% Employee Paid Medical, Dental, and Vision. Lunch provided Monday - Thursday. Equity - Every employee is an owner in the company. Paid downtown parking.

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