About the Role:

We are CrowdStrike, a fast-growing security company that protects our wide range of customers from cybersecurity attacks. We’re investing in program managers who are energetic, eager to learn, flexible and capable of managing large scale/complex engineering projects in a fast-paced environment.

As a Program Manager supporting our Managed Services Product Group, you’ll be responsible for supporting projects which create tools and enhanced enablement features for our Falcon Overwatch and Falcon Complete teams. While the Falcon Overwatch team provides managed threat-hunting and the Falcon Complete team provides endpoint protection delivered as a turn-key service, both rely on their ability to extend upon our world-class Falcon Host product. Your primary focus will entail driving the scheduling, scoping and execution of projects for the teams you support, working directly with the Engineering Developers, the Product Managers, and the Dev Managers in order to ensure timely delivery against the roadmap. You’ll work closely across functional teams (UX, Cloud, Sensor) to collaborate and ensure dependencies are well known, critical issues are identified and driven to resolution.

Required In lieu of a cover letter:

In order to highlight what would make you a valuable asset to the CrowdStrike Program Management team, we'd like to know what a day in your "project management" life looks like. More specifically, please tell us about ONE project in particular which required your leadership and fortitude to turn the tides of potential disaster. Using an intro paragraph to provide a brief summary of the problem the project was looking to solve and no more than 10 bullet points of "Actions Taken" by you specifically that led to the project's successful outcome.

Engineering Program Manager III - Supporting Managed Services

Responsibilities:

• Providing coaching/mentoring to the team in a highly collaborative and empathetic environment.
• Demonstrates the ability to discuss tasks with employees in a manner which gives guidance and best practices but does not dictate implementation.
• Creating and driving the project schedule, working with dev management task assignments, and managing schedule progress; from large phases through to detailed tasks, including understanding and managing dependencies.
• Collaborating with staff and management of multiple worldwide business units (including subject matter experts, design teams, and technology teams) to clearly identify, explain, and communicate their project involvement, project goals, expectations, and tasks.
• Tracks status of project activities and ensures that schedules and priorities are being met.
• Ensures critical issues are identified, tracked through resolution, and escalated if necessary.
•  Manages daily/weekly project communication and status reporting.
•  Leads Scrum meetings and creates meeting minutes/action items.

Key Qualifications:

•  5+ years of experience working in a program/project management capacity for software development.
•  Experience with/exposure to cyber security domain, managed service providers and threat-hunting.
• Seasoned team coach that manages and alleviates (instead of running from) persistent obstacles
• Experience with Systems Development Lifecycle and Project Management Methodologies, specifically Agile/Scrum. Experience with Scaled Agile Framework methodology a plus.
• Experience owning a program/ portfolio of products/features, scoping requirements, planning milestones, and being an active resource for technical teams.
• Excellent written and verbal communication skills are required.
• Must enjoy consensus driven environments where collaboration, honest and open communications are paramount.
• Must work effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team.
• Must exhibit meticulous attention to detail, and have the ability to make logical, timely decisions.
• Excel with proactively and independently driving for results in small team environments
• Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment.

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