Ping Identity
Austin, TX

Technical Consulting Team Lead

| Austin

At Ping Identity, we're changing the way people think about enterprise security technology. With our innovative Identity Defined Security platform, we're helping to build a borderless world where people have total freedom to work wherever and however they want. Without friction. Without fear.

We're headquartered in Denver, Colorado, and we have offices and employees around the globe. And we serve the largest, most demanding enterprises worldwide, including over half of the Fortune 100. Because even in the most complex enterprise environments, security shouldn't be a source of anxiety. It should be one of your greatest competitive advantages.

We call this digital freedom. And it's not just something we provide our customers. It's something that drives our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

We are currently seeking a PS Team Lead for the Professional Services team at Ping Identity to support our growing Directory/DataGovernance delivery practice. The Professional Services team is part of our Global Customer Success organization at Ping and delivers professional services for federated identity and access management solutions across our entire product platform including: API Security, Single Sign On, Multi-Factor Authentication, Access Management, Directory, and Data Governance. This includes architecture consulting, installation, configuration, extension, and software connection solutions.

We are looking for an individual with a passion for coaching and mentoring a technical consulting team and delivering quality consulting solutions to our customers. The Professional Services Team Lead is expected to take initiative and balance time between multiple activities including team leadership, supporting complex services sales efforts, and delivering engagements to customers.

Duties and Responsibilities:

  • Staff Enablement
  1. Define career path + skill & knowledge rqmts per role/level
  2. Interview team candidates and make recommendations
  3. Steward initiatives to share practice knowledge
  4. Define quarterly/annual learning plans for each practice participant
  5. Hold reg. community meets to foster collab. & share knowledge
  6. Regular (e.g., bi-weekly) 1:1s with staff
  • Partner Enablement
  1. Support partner training & enablement programs and events
  2. Capture best practices & lessons learned from partners
  • Product Improvement
  1. Provide engineering feedback on top serviceability requests
  • Delivery Quality
  1. Achieve team utilization targets, focus on enabling scalable team
  • QA on significant delivery engagements
  • Delivery support, as required, for new/stretched staff
  • Short burst architecture and/or deployment reviews
  1. Define quality standard & methodologies
  2. Evolve best practices, tools, & other knowledge assets (KAs)
  3. Package delivery kits to ensure consistency & repeatability
  4. Maintain & assign backlog of bench projects to improve KAs
  • Services Sales Support
  1. Support sales efforts as a SME for complex/first of kind engagements
  2. Maintain estimating models & SOW templates for consistent delivery
  3. Ensure assumptions/exclusions minimize delivery risk
  4. Participate in the development of relevant new offerings

Required Skills:

  • Ability to present project solutions to clients, manage client expectations, and implement and deliver solutions
  • World class, interpersonal verbal & written communication skills
  • Strong organization skills
  • High standard for solution quality
  • Highly collaborative
  • Ability to self manage and independently deliver solutions
  • Strong leadership, mentoring, and coaching skills
  • Security certification such as CISSP/CIPP/CIPM
  • Experience with:
  1. Databases (Oracle, Sybase, MSSQL, MySQL).
  2. Working knowledge in AWS space with various AWS services and implementations (i.e. VPCs, SES, RC2, R3, Route 53, Cloud Formation, etc.)
  3. XACML policy language.
  4. Java template engines like Apache Velocity or Thymeleaf.
  5. Implementing solutions with social APIs including Facebook, Twitter, LinkedIn, etc.
  6. Building and using web APIs (SOAP, XML, REST, JSON, SCIM).
  7. Java, development of servlets, Spring Security, etc.
  8. JavaScript, React, Node.js, AngularJS, Regular Expressions, HTML, and CSS in support of web application development.
  9. Demonstrated ability to work across a broad range of technologies to deliver complex solutions.
  10. Lead projects to deliver technical solutions in complex environments.
See More

Where we are

13809 Research Boulevard, Austin, TX 78750

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • SalesforceCRM
    • MarketoLead Gen
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What are Ping Identity Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Jobs at Ping Identity
8

All Jobs
All Jobs
Data + Analytics
Dev + Engineer
Project Mgmt
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Software Engineer

Ping Identity
Austin
2 days ago
+30
Lead the effort on our Java based projects such as: code coverage analysis, deployment automation, test execution harnesses and frameworks by fixing bugs and implementing new features. Evaluate existing automation tools/framework, redesign and add changes. Work with Jenkins to ensure that our automated tests are running smoothly. Mentor and guide junior engineers on the team.

Manager of Product Security

Ping Identity
Austin
6 days ago
+30
As a Manager of Product Security working in Ping's Denver or Austin offices you will lead the Identity as a Service (IDaaS) application security practice at Ping and serve as the primary point of contact for our IDaaS engineering team. You will manage a team of product security engineers who are embedded into the IDaaS development teams throughout Ping. You will work with the Product Security Manager to apply our secure SDLC strategy. The position requires a passion for implementing change, leading people, application security, securing SaaS application across multiple cloud environments and geographies, the ability to work in a fast moving, distributed and CI/CD environment, excellent communication skills, and attention to the latest security best practices.

Technical Consulting Team Lead

Ping Identity
Austin
1 week ago
+30
We are currently seeking a PS Team Lead for the Professional Services team at Ping Identity to support our growing Directory/DataGovernance delivery practice. The Professional Services team is part of our Global Customer Success organization at Ping and delivers professional services for federated identity and access management solutions across our entire product platform including: API Security, Single Sign On, Multi-Factor Authentication, Access Management, Directory, and Data Governance. This includes architecture consulting, installation, configuration, extension, and software connection solutions.

Product Security Engineer

Ping Identity
Austin
1 week ago
+30
Own Security Engineering for assigned Ping Identity products and tools. Assist in developing and implementing Secure Software Development Lifecycle (SSDLC) practices. Work with the product teams to perform security design/code reviews and vulnerability assessment and management in an agile environment. Perform security tasks including (but not limited to) threat modeling, secure code analysis, training, static, dynamic and interactive analysis, fuzz testing, automated and manual security testing. Innovate the automation of SSDLC tasks. Assist the presales, support and customer success teams responding to prospect, customer and field questions related to product and industry security. Engage with third-party security consultants for independent security assessments, bug bounties and penetration testing of the product.

Jr. Product Security Engineer

Ping Identity
Austin
1 week ago
+30
At Ping Identity, we're changing the way people think about enterprise security technology. With our innovative Identity Defined Security platform, we're helping to build a borderless world where people have total freedom to work wherever and however they want. Without friction. Without fear. We're headquartered in Denver, Colorado, and we have offices and employees around the globe. And we serve the largest, most demanding enterprises

Software Engineer in Test

Ping Identity
Austin
1 week ago
+30
Work on our Java based test harnesses and frameworks by fixing bugs and implementing new features. Create automated tests for our products using the very same test harnesses and frameworks. Work with Jenkins to ensure that our automated tests are running smoothly. Analyze existing automated tests and their results and determine if there is a product bug or test bug.

Sr. Competitive Intelligence Analyst

Ping Identity
Austin
1 week ago
+30
The Sr. Competitive Intelligence Analyst is a technologist responsible for competitive analysis of Ping competitors in the Identity and Access Management market. In this role, you'll be responsible for technical competitive analysis from market research to detailed product feature comparisons. You'll document and present your findings to audiences spanning executive teams to support strategic planning, to field sales for competitive positioning. This role requires technical/software knowledge to obtain a deep understanding of our products, combined with the skills to effectively differentiate product capabilities and benefits across a range of use cases and customer segments. This candidate will work within the Product Marketing team and provides a fantastic opportunity to hone competitive intelligence skills in a fast growing, security software company.

Site Reliability Engineer

Ping Identity
Austin
1 week ago
+30
As a DevOps Engineer, you will be involved in architecting, automating, and deploying Ping Identity products in AWS using CI/CD automation technologies. This position will have a broad technical skill set to support one of the top technology initiatives in the company. If you love to collaborate with development teams from design through the development process to production deployments – we want to talk to you.