Technical Program Manager
Arrive Logistics is looking for a Technical Program Manager to spearhead IT project and program initiatives in collaboration with business stakeholders. To ensure success as a TPM, you should be capable of making strategic decisions, developing and executing technical business programs, and managing all aspects of Enterprise IT application and infrastructure projects from start to finish. The right candidate will obsessively communicate with stakeholders and leadership, have a deep understanding of IT project management lifecycle, be flexible and collaborative, and develop meaningful metrics for measuring program success.
Essential Functions:
- Establish, manage, and drive delivery of multiple technical IT projects
- Collaborate with stakeholders to capture requirements, identify dependencies, prioritize effectively, and communicate status regularly
- Partner with IT leads and system administrators to identify, document, and communicate project scope, schedule, risks, and issues
- Proactively identify risks, track and drive forward task completion and deliverables, and manage stakeholder expectation
- Establish and maintain project status, dashboards, and KPI’s with an attention to detail
- Coordinate internal resources for the flawless execution of projects
- Ensure resource availability and allocation
- Determine the right project management philosophy that aligns with the project at hand, be it traditional PMI, ITIL, Agile, or Scrum
- Measure project performance using appropriate tools and techniques
- Create and maintain comprehensive project documentation and reporting
Education and/or Experience:
- Bachelors degree in Information Technology (preferred), Engineering, or Business
- 5+ years experience working in IT leadership or Project Management
- Proficient in follow-up and follow-through
- Experienced in managing project timelines, delivering products against plan in a fast-paced, multi-disciplined, and often ambiguous environment.
- Experience working with online project management tools or software.
- Self-motivated and proactive with demonstrated creative and critical thinking capabilities.
- Excellent written and verbal communication skills.
- Agile certification or PMP certification a plus.
Supervisory Responsibility:
- None currently, though highly probable that application administrators of various IT systems will roll up to this person as the needs of the business grow.
Why Arrive?
- Take advantage of excellent benefits, including health, dental, vision, and life coverage.
- Invest in your future with our matching 401K program.
- Enjoy the flexibility of a hybrid work-from-home schedule based on position and tenure.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Get recognized through our employee rewards program.
- Leave the suit and tie at home; our dress code is casual.
- Eat for free on Fridays…lunch is on Arrive! Snack and lunch options are also available daily.
- Work in the booming city of Austin, TX - we are in a convenient location close to the airport and downtown.
- Park your car for free on site!
- Sweat it out using local gym discounts or with the team at our onsite gym.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area, we offer relocation packages and have a Relocation Specialist who can help you along the way.
Covid Response and Flex Policy:
Arrive Leadership continually evaluates the Covid-19 pandemic and makes informed decisions based on applicable regulation, CDC recommendation, best practice, and local impacts of the pandemic. Arrive has implemented a comprehensive and proactive Covid response plan designed for the safety of our employees. This plan includes in-office safety protocol for all employees and a flexible work schedule based on position and tenure.