Technical Project Manager, On-Demand Services (Contract)

| Austin
Company Description

Optimizely is the world's leader in customer experience optimization, allowing businesses to dramatically drive up the value of their digital products, commerce and campaigns through its best in class experimentation software platform. By replacing digital guesswork with evidence-based results, Optimizely enables product and marketing professionals to accelerate innovation, lower the risk of new features, and drive up the return on investment from digital by up to 10X. Over 26 of the Fortune 100 companies choose Optimizely to power their global digital experiences. Optimizely’s impressive customer list includes eBay, FOX, IBM, The New York Times and many more global enterprises.

Job Description

The Digital Experience Optimization, On-Demand Services (“ODS”) team is Optimizely's new secret weapon. As a team consisting of strategy consultants, optimization managers, designers and developers, we help augment and support those clients with experimentation teams and/or want to increase experimentation velocity on the Optimizely platform. In every interaction, we put our clients first and strive to exceed every expectation. Our ultimate goal is to deliver that “wow” experience that turns clients into Optimizely evangelists, and customers for life.

The Technical Project Manager will play a key role on Optimizely’s On-Demand Services (ODS) team. You will get to see how some of the world’s most innovative companies run their experimentation programs and get to have a direct impact on experiments that go live to millions of visitors. The ODS team is currently comprised of Optimization Managers, Designers, Developers, QA Engineers and a Project Manager. This role will be the second project manager on the ODS team and be responsible for helping the ODS team stay organized as the team looks to grow and scale its client base.

What you’ll do:

  • Work closely with the Optimization Managers to understand the scope of each experiment that the ODS team executes for a client in order to help manage the execution (design, development, etc…) of the experiment in accordance with the ODS team’s turnaround times.
  • Participate on weekly client calls with the Optimization Managers as needed to help them communicate project updates and capture to-do’s that come out of the calls
  • Translate client feedback on variation designs or QA findings from the client to the ODS design and development/QA team so that the changes can be made appropriately
  • Help keep the ODS project board up to date with the latest status of each experiment
  • Help manage client experimentation roadmap to ensure our value is consistent with client’s objectives and expectations
  • Communicate daily with optimization managers, designers, developers, and QA engineers to discuss goals and any roadblocks the team is facing.
  • Occasionally help with QA review of experiments as needed 

Qualifications

  • Excellent time management, communication, and organizational skills.
  • Natural-born problem solver. You create solutions, not problems. You use empathy, logic, and imagination to make sense of a situation and come up with an intelligent solution
  • Organized and love yourself for it. You love creating (and completing!) task lists. You hate messes. You possess excellent planning & organization skills
  • Solid PM Foundation. You understand basic project management principles including how to run a meeting, how to break big work down into small tasks, how to mitigate risks, etc
  • Communicator Extraordinaire. Intuitive, adaptable, and collaborative communication and interpersonal ability. You demonstrate stellar stakeholder management and presentation skills
  • Have experience managing consumer web development projects
  • Proactive. You are experienced at identifying risks & resolving issues, escalating as needed to senior leadership across an entire portfolio of client projects.
  • Live in the details. Solid problem-solving skills with a high attention to the little things. You bring clarity to chaos
  • Ability to work in a highly collaborative environment, multi-task and participate in team-based planning process
  • 2+ years experience in client-facing project management or consulting 
  • Solid grasp of HTML, CSS, JavaScript, and various content management systems
  • Understanding of the entire web development process, with an emphasis on front end design and development
     

Additional Information

At Optimizely, we embody inclusion and embrace diversity. We believe in work/life balance and bringing our true selves to work. To that end, we offer best-in-class perks and benefits that support our Optinauts along their career journey with us. Read more about our culture at optimizely.com/careers.

Optimizely is an equal opportunity employer and makes employment decisions on the basis of merit. Optimizely prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SAP HANADatabases

Location

3300 N I-35, Austin, TX 78705

An Insider's view of Optimizely

How would you describe the company’s work-life balance?

Optimizely is also a place where work-life balance is a real thing. Unlimited vacation means that I’m trusted to take time off when I need it. I’ve also been able to work remotely from Tahoe so that I can drive up when there’s less traffic, and from Boston so that I can spend time with my family.

Lauren

Client Engineer

What does your typical day look like?

I joined Optimizely to work on a product I loved using. It was fitting that my first project was fixing a pain point I had experienced as a customer! Not only was it satisfying to deliver a feature that I knew was going to help my colleagues at a previous company, but I was also able to use an awesome cloud native AWS tech stack to deliver it.

Ben

Sr. Software Engineer

What makes someone successful on your team?

Software engineering here isn’t about someone going off on their own with a problem and coming back with a solution. We design solutions as a team of individuals, each bringing their perspective to the table. I’ve found this way of designing has helped me grow as engineer over the years and to deliver the best results possible to our customers.

Nick

Backend Engineer

How do you empower your team to be more creative?

As a leadership team, we are deeply committed to creating a culture based on inclusion, experimentation, innovation, and feeling empowered to take risks. To be successful, we have to be exceptional performers. And to be exceptional performers, we have to have passionate people driving the way.

Erin

Chief People Officer

What are some things you learned at the company?

It inspires a lot of pride knowing that I work on the best in class experimentation product and one that brings real ROI to some of the world's largest global brands . I didn't realize how much I cared about products until I joined Optimizely.

Jess

Senior Software Engineer

What are Optimizely Perks + Benefits

Optimizely Benefits Overview

At Optimizely, we offer a wide array of benefits and perks to help our employees strike just the right balance between work time and personal time. We’re all about optimizing productivity by maximizing joy.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Disability insurance covers 60% of annual salary up to $2500 monthly maximum payout.
Dental Benefits
Our dental plan covers $2000 of expenses.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 2 times an employee's annual salary.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 17 weeks of parental leave for the primary caretaker and 17 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Optimizely provides employees with a flexible work schedule that includes flexible start and end times.
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits for all employees. In Austin, Optimizely will cover the first $250 of commuting expenses each month.
Company Outings
Optimizely hosts company outings Semi-annually.
Free Daily Meals
Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted at team's discretion.
Parking
We offer employees a commuter subsidy that can be put towards parking.
Fitness Subsidies
Optimizely provides employees a $500 wellness grant every year.
Professional Development Benefits
Job Training & Conferences
Optimizely offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $600.
Diversity Program
Lunch and learns
We host lunch and learn meetings on occasion.
Promote from within
Continuing Education stipend
We offer $600 annualy for continuing education.
Online course subscriptions available
Customized development tracks
More Jobs at Optimizely5 open jobs
All Jobs
Dev + Engineer
Operations
Project Mgmt
Sales