Technical Project Manager, Ecommerce Storefront at Saatva

| Austin
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As our first Storefront Technical Project Manager hire, you will help our digital product groups deliver and maintain innovative and high performing eCommerce web applications to enhance the online buying experience for Saatva’s customers. You will wear multiple hats by operating as a scrum master for your group’s squads, and as a project manager for cross-functional initiatives that impact your area. We need your help getting stuff done and keeping teams focused on the right priority! This is a role that would be a good fit for someone who is comfortable working closely with engineering, loves to solve problems, and knows how to juggle multiple priorities. 

Who We Are

Saatva is a pioneer in the direct-to-consumer luxury mattress world. With our offerings of mattresses, bedding, pillows, home furnishings, and more, our mission is to deliver comfort and better quality sleep to every customer.

At Saatva, we do more than just sell mattresses. We believe in doing things consciously and with intention — from what we put in our products to how we treat our customers and each other. We believe our greatest potential is reached when we empower each other, and we believe in having a good time in the process. This commitment extends to a diverse and friendly environment that nurtures personal as well as professional growth. 

About the Team

This position reports to the Director of Program Management. The Digital PMO team at Saatva exists in order to help orchestrate both the vision (the what) and execution plans (the how) created by our Product, Design, and Engineering teams. Members of this team are trusted to use their experience and collaboration skills to problem-solve the daily challenges of working at an ecommerce business. Our values are a commitment to thoughtful communication, teamwork, innovation, empathy, work-life boundaries, and self-accountability. 

Your Responsibilities

  • Develop and maintain positive working relationships with your cross-functional teammates, using your project management strengths to set their roles up for success
  • Effectively manage the ticket backlog for your group’s squads, ensuring technical requirements and strategic priorities (as defined by Product) are clearly communicated and executed upon in a timely fashion
  • Operate as Scrum Master for your group, scheduling and facilitating all scrum events for your squads and increasing squad performance
  • Provide first level of technical due diligence on new solutions in order to maximize the engineering team’s focus 
  • Project manage cross-functional technical projects with third party vendors, using your professional expertise and agile project management methodologies to remove roadblocks and ensure smooth rollouts
  • Other responsibilities including (but not limited to) working with our defects team, helping with initiative planning, maintaining internal documentation, and maintaining knowledge of your group’s roadmap and systems
  • Work closely with Program Management, Engineering Management, and Product Management to refine the trajectory of this role -- you’ll be the first hire and we want to make sure it’s solving the right problems and set up for success! 

Skills and Qualifications

Professional Experience:

  • 3+ years working directly with ecommerce platforms and/or consumer-facing digital experiences
  • 2+ years of project management experience 
  • 1+ years of scrum experience
  • [added bonus] technical project management, software engineering experience, a/b testing experience, and/or experience working in a start-up environment

Project Management & Technical Skills:

  • Familiarity with agile methodologies such as Scrum and Kanban, and experience writing user stories and acceptance criteria -- CSM certification preferred
  • Project management skills including organization, time management, cross-functional coordination, attention to detail, data-driven decision making, risk management, ability to break down complex problems into actionable steps, and superior communication skills
  • Self-starter with the ability to work independently and a sense of ownership
  • Demonstrated cross-functional relationship management skills
  • Knowledge of technical concepts related to full-stack front-end engineering, responsive HTML/CSS and modern JavaScript (we use ReactJS and NodeJS)
  • Experience and comfort with getting things done within a rapidly changing environment

Tooling:

  • Experience with Atlassian products (Jira, Confluence) and GSuite
  • [added bonus] Experience with product analytic tooling and/or system integrations for digital storefronts

Education:

  • A college degree or equivalent professional experience

Equal Employment Opportunity

At Whitestone Home Furnishings, LLC, we are committed to a culture of diversity and inclusiveness, as demonstrated through our recruitment, retention and employee development programs, and are committed to the hiring, retention and success of diverse candidates. We maintain an environment that respects and builds on the assets and talents of each person, valuing their differences. As an equal opportunity employer, we do not discriminate against qualified job applicants on the basis of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity, status as a transgender or transsexual individual, and gender identity or expression), sexual and reproductive health decisions, age, physical or mental disability, citizenship, military status (including past, current, or prospective service in the uniformed services), genetic information, predisposing genetic characteristics, marital status, partnership status, sexual orientation, caregiver status, or any other status or condition protected by applicable law. This policy extends to all aspects of the employment hiring process, including but not limited to, recruitment, selection, compensation, and benefits.

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    Technology we use

    • Engineering
      • JavascriptLanguages
      • PHPLanguages
      • PythonLanguages
      • RubyLanguages
      • SqlLanguages
      • ReactLibraries
      • LaravelFrameworks
      • Node.jsFrameworks
      • Ruby on RailsFrameworks
      • SparkFrameworks
      • MySQLDatabases
      • PostgreSQLDatabases

    Location

    1005 E St Elmo, Austin, TX 78745

    An Insider's view of Saatva

    How would you describe the company’s work-life balance?

    Very balanced, there is a big focus on making sure people here are able to live their lives, and if you're working late into the night or on weekends people wag their finger at you.

    Sean

    Software Engineer II

    What does your typical day look like?

    We work in an agile environment, which means we have a short stand up every morning to start our day where we check in with one another, give updates, and see if anyone can be of assistance in helping others with current work. The rest of the day fluctuates depending on what day it is. We have planning sessions and developer workshops weekly.

    Megan

    Software Engineer

    What makes someone successful on your team?

    Collaboration is the name of the game here at Saatva. Questions are just as important as answers and together we find the right solutions through planning sessions, pair programming, and code reviews. If you're engaged with the problem and not just the ticket at hand, you'll see that contribution manifest in your own success as well as the team's.

    Meredith

    Technical Lead & Senior Software Engineer

    What is your vision for the company?

    My vision for Saatva Engineering is to be the place where you can do the best work of your career. Due to our unique market opportunity we have the unusual combination of a ten year track record and tremendous growth. Growth brings significant challenges, both technical and professional, but it rewards those willing to work together.

    Scott

    Vice President of Engineering

    What kinds of technical challenges do you and your team face?

    We regularly receive obscure, reports of issues faced with multiple systems and we need to be able to determine what the actual problem is and come up with a game-plan on how to resolve this and prevent it from happening in the future. Luckily, on my team, I regularly surround myself with some of the most knowledgeable developers to help me.

    Chris

    Lead Support Developer / Manager

    What are Saatva Perks + Benefits

    Saatva Benefits Overview

    Here are a list of the employee benefits:

    Paid Vacation and Sick Time
    Health insurance
    Life insurance
    Dental insurance
    Vision insurance
    Retirement benefits
    Healthcare spending or reimbursement accounts, such as FSAs
    Long term disability insurance
    Short term disability insurance
    Workplace perks such as recreation activities, food and coffee, and flexible work schedules

    Culture
    Partners with Nonprofits
    Saatva partners with Non Profits such as HACA.
    Friends outside of work
    Eat lunch together
    Daily sync
    Open door policy
    Team owned deliverables
    Team based strategic planning
    Group brainstorming sessions
    Pair programming
    Open office floor plan
    Diversity
    Documented equal pay policy
    Highly diverse management team
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability Insurance
    Dental Benefits
    Vision Benefits
    Health Insurance Benefits
    Life Insurance
    Retirement & Stock Options Benefits
    401(K)
    Saatva's 401(k) retirement plan offers a broad selection of international index funds to choose from.
    Child Care & Parental Leave Benefits
    Generous Parental Leave
    We provide 6 weeks of parental leave for the primary caregiver. Saatva also provides 2 weeks of leave for the secondary caregiver
    Flexible Work Schedule
    Saatva provides employees with a flexible work schedule that includes flexible start and end times.
    Family Medical Leave
    Company sponsored family events
    Saatva sponsors family oriented events annually.
    Vacation & Time Off Benefits
    Generous PTO
    Paid Holidays
    Paid Sick Days
    Perks & Discounts
    Casual Dress
    Commuter Benefits
    Saatva offers pre-tax commuter benefits for all employees.
    Stocked Kitchen
    Saatva has a fully stocked kitchen including unlimited snacks, coffee and tea that you can handle.
    Parking
    Pet Friendly
    Fitness Subsidies
    Saatva pays 100% for employees fitness services and activities.
    Professional Development Benefits
    Job Training & Conferences
    Saatva offers employees professional development opportunities like onsite training courses.
    Lunch and learns
    Saatva hosts lunch and learn meetings once per quarter.
    Cross functional training encouraged
    Promote from within
    Online course subscriptions available
    Customized development tracks
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