As our first Storefront Technical Project Manager hire, you will help our digital product groups deliver and maintain innovative and high performing eCommerce web applications to enhance the online buying experience for Saatva’s customers. You will wear multiple hats by operating as a scrum master for your group’s squads, and as a project manager for cross-functional initiatives that impact your area. We need your help getting stuff done and keeping teams focused on the right priority! This is a role that would be a good fit for someone who is comfortable working closely with engineering, loves to solve problems, and knows how to juggle multiple priorities. 

Who We Are

Saatva is a pioneer in the direct-to-consumer luxury mattress world. With our offerings of mattresses, bedding, pillows, home furnishings, and more, our mission is to deliver comfort and better quality sleep to every customer.

At Saatva, we do more than just sell mattresses. We believe in doing things consciously and with intention — from what we put in our products to how we treat our customers and each other. We believe our greatest potential is reached when we empower each other, and we believe in having a good time in the process. This commitment extends to a diverse and friendly environment that nurtures personal as well as professional growth. 

About the Team

This position reports to the Director of Program Management. The Digital PMO team at Saatva exists in order to help orchestrate both the vision (the what) and execution plans (the how) created by our Product, Design, and Engineering teams. Members of this team are trusted to use their experience and collaboration skills to problem-solve the daily challenges of working at an ecommerce business. Our values are a commitment to thoughtful communication, teamwork, innovation, empathy, work-life boundaries, and self-accountability. 

Your Responsibilities

• Develop and maintain positive working relationships with your cross-functional teammates, using your project management strengths to set their roles up for success
• Effectively manage the ticket backlog for your group’s squads, ensuring technical requirements and strategic priorities (as defined by Product) are clearly communicated and executed upon in a timely fashion
• Operate as Scrum Master for your group, scheduling and facilitating all scrum events for your squads and increasing squad performance
• Provide first level of technical due diligence on new solutions in order to maximize the engineering team’s focus 
• Project manage cross-functional technical projects with third party vendors, using your professional expertise and agile project management methodologies to remove roadblocks and ensure smooth rollouts
• Other responsibilities including (but not limited to) working with our defects team, helping with initiative planning, maintaining internal documentation, and maintaining knowledge of your group’s roadmap and systems
• Work closely with Program Management, Engineering Management, and Product Management to refine the trajectory of this role -- you’ll be the first hire and we want to make sure it’s solving the right problems and set up for success! 

Skills and Qualifications

Professional Experience:

• 3+ years working directly with ecommerce platforms and/or consumer-facing digital experiences
• 2+ years of project management experience 
• 1+ years of scrum experience
• [added bonus] technical project management, software engineering experience, a/b testing experience, and/or experience working in a start-up environment

Project Management & Technical Skills:

• Familiarity with agile methodologies such as Scrum and Kanban, and experience writing user stories and acceptance criteria -- CSM certification preferred
• Project management skills including organization, time management, cross-functional coordination, attention to detail, data-driven decision making, risk management, ability to break down complex problems into actionable steps, and superior communication skills
• Self-starter with the ability to work independently and a sense of ownership
• Demonstrated cross-functional relationship management skills
• Knowledge of technical concepts related to full-stack front-end engineering, responsive HTML/CSS and modern JavaScript (we use ReactJS and NodeJS)
• Experience and comfort with getting things done within a rapidly changing environment

Tooling:

• Experience with Atlassian products (Jira, Confluence) and GSuite

• [added bonus] Experience with product analytic tooling and/or system integrations for digital storefronts

Education:

• A college degree or equivalent professional experience

Equal Employment Opportunity

At Whitestone Home Furnishings, LLC, we are committed to a culture of diversity and inclusiveness, as demonstrated through our recruitment, retention and employee development programs, and are committed to the hiring, retention and success of diverse candidates. We maintain an environment that respects and builds on the assets and talents of each person, valuing their differences. As an equal opportunity employer, we do not discriminate against qualified job applicants on the basis of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity, status as a transgender or transsexual individual, and gender identity or expression), sexual and reproductive health decisions, age, physical or mental disability, citizenship, military status (including past, current, or prospective service in the uniformed services), genetic information, predisposing genetic characteristics, marital status, partnership status, sexual orientation, caregiver status, or any other status or condition protected by applicable law. This policy extends to all aspects of the employment hiring process, including but not limited to, recruitment, selection, compensation, and benefits.