Technical Project Manager - Scrum Master at W2O Group

| Austin
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Recently named Best Place to Work by MM&M, The Holmes Report, PR News, PRWeek, and AdAge, W2O is an integrated marketing and communications firm powered by analytics and specializing in healthcare. We are seeking a collaborative Technical Project Manager to join the W2O Group team in our Austin office.

About the Role:

The Technical Project Manager is ultimately responsible for excellent delivery on their assigned piece of business. They will be the point-person for large initiatives, deliverables or a project/product program.

Strong leadership skills help them oversee the project team’s activities, as they are accountable for the overall quality of work in conjunction with department leads, ensuring goals are met and projects are delivered on time and on/or under budget.

Technical Project Managers are great communicators and motivators with an innate ability to “get things done.” As a result, they wear many hats. The Project Manager manages all aspects of the technical project life cycle from concept to delivery and must be intimately familiar with the roles played by Design, User Experience, Development and Engineering, and Quality Assurance.

They have experience moving projects through all internal agency departments and roles, ensuring the proper reviews and approvals at appropriate stages. They have experience with submission platforms, requirements gathering, and timeline formation.

Whether it’s advising on the feasibility of digital or technical concepts or products, involving the correct resources from each department at the optimal time, ensuring resources are available and priorities are managed in alignment with account, identifying bottlenecks and proposing solutions ahead of time, the only thing that is certain is that no one day is ever the same.

Essential Responsibilities

  • Partner with the team leadership holistically to develop SOWs and tactical plans, both for internal planning purposes and client distribution.
  • Partner closely with the technical and product teams during the project planning, execution and production phases. Ensuring client and internal objectives/guidelines are defined, deliverables and client feedback are shared/incorporated in a timely manner.
  • Interface with key agency teams to ensure they’re on track to meet the agreed upon milestones.
  • Provide necessary direction and support to the team on the tasks and deliverables required.
  • Manage the development and production of technical assets.
  • Responsible for leading the following meetings: hotsheet, weekly status, project briefings, internal creative reviews, meetings with external vendors.
  • Review and route deliverables to the appropriate core team members for review/sign off via electronic project routing system. Ensure signoff prior to key junctures.
  • Enforce agency process and manage the quality assurance (QA) phase for all projects.


  • 3-5+ years of Digital Product/Project/Program/Engineering Management or relevant experience.
  • Scrum Master certified required.
  • PMP or related certifications helpful.
  • Hands on experience leading Technical projects of all kinds across a diverse array of channels.
  • A demonstrated track record of leading medium to large-scale products and technical deliverables from conception through completion.
  • Experience working cross-functionally with engineering, design, account, and project management counterparts to deliver products/services.
  • You know how to define project scopes, timelines and budgets in close collaboration with project teams; track and report on progress against schedules and budgets and ensure team adheres to project scopes.
  • Ability to communicate clearly and concisely with technical and non-technical teams across multiple businesses; excellent written, verbal, presentation, and interpersonal skills.
  • Well-versed in all digital and technical project workflows, including websites, social media, SEO and mobile application development, etc.

Nice to Have

  • Experience working on AOR healthcare projects/accounts helpful.
  • Experience within a Digital Ad Agency environment a plus.
  • Start-Up experience helpful (experience implementing policies and procedures)
  • Working familiarity with industry-specific processes.
  • Proficient in MS Office, including Word, PowerPoint and Excel, other Adobe CS programs a plus.
  • Advanced knowledge of software/systems used by Project Management, including FLOW, Box, Smartsheets and JIRA.

W2O Group offers a comprehensive benefit program and perks, including unlimited and flexible PTO, expanded paid leave for new parents and a 4th Trimester program that helps new parents transition back to work, and a five-week sabbatical program.  Other perks include Income Protection, Retirement plans/401(k) match, and cell phone savings plans.  Learn more about our great benefits and perks at:

W2O Group is an Equal Opportunity Employer. We foster an environment that embraces diversity. We are stronger with a wider range of opinions, strengths, and backgrounds to achieve our goals.

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