Technical Project Manager
Job Summary
Saatva launched in 2011 and we are still growing rapidly, pacing above 50% YOY.
As a Technical Project Manager you will help our cross-functional enterprise business group deliver and maintain innovative, robust, high performing solutions that streamline business systems, enhance the post-purchase experience, and help drive efficiency and scalability for operations. You will wear multiple hats by operating as both a scrum master for our engineering backlog, and as a technical project manager for cross-functional operational initiatives. In other words, you help get stuff done! This is a role that requires a background in system integrations (such as web hooks, API, etc) and agile project management experience in order to be successful. The position reports to the head of Product Operations.
Please note -- while this is not an engineering position, we do require a technical interview in order to ensure the right level of technical proficiency exists for candidates. This is critical to the success of the role!
Who We Are
Saatva is a pioneer in the direct-to-consumer luxury mattress world. With our offerings of mattresses, bedding, pillows, home furnishings, and more, our mission is to deliver comfort and better quality sleep to every customer.
At Saatva, we do more than just sell mattresses. We believe in doing things consciously and with intention — from what we put in our products to how we treat our customers and each other. We believe our greatest potential is reached when we empower each other, and we believe in having a good time in the process. This commitment extends to a diverse and friendly environment that nurtures personal as well as professional growth.
Your Responsibilities
- Develop and maintain solid working relationships with your Product and Engineering teammates, using your project management strengths to set their roles up for success
- Effectively manage the ticket backlog for a cross-functional enterprise systems squad, ensuring technical requirements and strategic priorities (as defined by Product) are clearly communicated and executed upon in a timely fashion
- Schedule and facilitate all scrum events for your assigned squad
- Provide first level of technical due diligence on new solutions in order to maximize the engineering team’s focus
- Project Manage cross-functional technical projects with third party vendors, using technical expertise and agile project management methodologies to remove external roadblocks and ensure smooth rollouts
- Work closely with our Tech Analysts team to achieve full understanding of pain points, implications, and impact of bugs and defects on our enterprise systems
- Maintain robust, working knowledge of internal tools, systems, and relevant third-party software platforms
- Maintain working knowledge of Product/Engineering roadmap, and help drive planning efforts for future initiatives
- Contribute and maintain various process & technical documentation in Confluence
- Note -- while the above list is comprehensive, we are a rapidly growing team which means this role’s responsibilities may evolve as the needs of the company evolve!
Skills and Qualifications
- 3+ years of systems engineer or systems analyst experience, especially within IT, Finance, or Logistics - start-up experience a plus
- 2+ years of agile digital project management experience - system design, finance, or logistics integrations a plus
- CSM certification required - our team primarily works in scrum
- Demonstrated proficiency with API tooling (such as Postman) and ability to test API’s in JSON or XML formats
- Strong familiarity with agile methodologies such as Scrum and Kanban, and experience writing technical user stories and acceptance criteria
- Exceptional project management skills including organization, time-management, cross-functional coordination, data-driven decision making, ability to break down complex problems into actionable steps, and superior communication skills
- Self-starter with the ability to work independently and a strong sense of ownership
- Demonstrated cross-functional relationship management skills
- Experience with Atlassian products (Jira, Confluence) and GSuite
- SQL, Ruby on Rails, and PHP experience a plus
- Experience and comfort with getting things done within a rapidly changing environment
- A college degree in a technical field or equivalent experience is preferred
Equal Employment Opportunity
At Whitestone Home Furnishings, LLC, we are committed to a culture of diversity and inclusiveness, as demonstrated through our recruitment, retention and employee development programs, and are committed to the hiring, retention and success of diverse candidates. We maintain an environment that respects and builds on the assets and talents of each person, valuing their differences. As an equal opportunity employer, we do not discriminate against qualified job applicants on the basis of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity, status as a transgender or transsexual individual, and gender identity or expression), sexual and reproductive health decisions, age, physical or mental disability, citizenship, military status (including past, current, or prospective service in the uniformed services), genetic information, predisposing genetic characteristics, marital status, partnership status, sexual orientation, caregiver status, or any other status or condition protected by applicable law. This policy extends to all aspects of the employment hiring process, including but not limited to, recruitment, selection, compensation, and benefits.