Have you been managing or running operations for a restaurant - love the restaurant industry - but ready for a change? 

Do you have a love for technical challenges and enjoy diving into data?

Check out our role for a Technical Projects Specialist on our Training & Implementation/Special Projects team where you'll be able to combine your skills and still serve those that serve others.  

Compeat is the only restaurant management software that provides a true end-to-end solution, all built in-house. From back office and accounting to workforce management and payroll, we make it simple and we integrate it all.

WHO YOU ARE:

• Goal-oriented, creative and up for a challenge.
• You have experience with at least one POS (point of sale system)
• You have an uncanny ability to employ critical thinking to determine the best path forward to the benefit of both the customer and Compeat; and you pivot as necessary.
• You stay focused on getting your tasks done and are adept at prioritizing.

RESPONSIBILITIES:

• Coordinate custom GL/AP/Payroll export/report requests.
• Communicate and manage requests to software development teams.
• Act as an intermediary between development and customers/vendors.
• Audit Mockup data for Custom requests.
• Coordinate EDI Setups with both client and vendor.
• Troubleshoot EDI issues.
• Cultivate relationships with vendors for future projects/opportunities.
• Assist Project Managers.
• Assist Customer Support Team with troubleshooting existing custom work.
• QA prior to client review.
• Database/RC (revenue center) splits.
• Sandbox submissions.
• Create/maintain documentation.

QUALIFICATIONS:

• Excellent interpersonal and customer service skills both written and verbal
• Ability to communicate effectively with all internal departments and external clients
• Exceptional relationship building skills
• Highly organized
• Enjoy problem solving
• Self motivated and highly professional demeanor
• Strong, ethical team player with a willingness to help others
• Ability to learn and adapt in a dynamic work environment
• Excellent time management

APPLICABLE EXPERIENCE:

• Familiar with standard data exchange formats and processes (API, EDI, SQL, FTP)
• Familiarity with at least one major POS system (Aloha, Micros, Positouch, etc.)
• Intermediate to advanced Excel skills
• Experience working successfully within a team environment
• Restaurant management experience preferred
• Accounting and payroll experience preferred

In exchange for your hard work you can expect to work in a fun, casual environment that cultivates creative thinking and teamwork.  You will liaise with lots of awesome restaurant clients and assist everyone from restaurant managers to CEOs.  You will learn about analyzing a restaurant from financial and operational perspectives.  We believe in a work-life balance.  We take our work seriously, but we don’t take ourselves too seriously. Come join us and have some fun!