Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX
Hybrid

Sales Engineer, Higher Education

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Duo Security is a high growth cybersecurity startup focused on solving security challenges for mobile, cloud and traditional IT systems. Backed by leading world-class venture capital firms such as Google Ventures and Benchmark, Duo has 5000+ customers. Duo has offices in Ann Arbor, MI, Bay Area, Austin and London! Duo has an amazing team of individuals with diverse backgrounds. At Duo, we believe in creating value for our customers, enabling people to do meaningful work and maintain an amazing work culture.


We are seeking an Education Sales Engineer
who will be responsible for positioning and selling Duo Security’s two-factor authentication and secure access solutions. We need an experienced solutions engineer with a consultative approach, extensive experience with enterprise education architecture and the ability to deliver successful proof of concepts. Successful candidates must be good communicators who can adapt their style to accommodate a variety of business use cases. Candidates should have 3+ years of experience in roles that require direct technical customer interaction, such as Professional Services, Sales Engineering or Solutions Engineering background.

Responsibilities:

  • Provide technical consulting for higher education prospects
  • Be a resident subject matter expert on Duo Security and products we integrate with including Microsoft Active Directory, VPNs, Windows Server, Cloud Applications and more.
  • Deliver onsite workshops for enterprise prospects resulting in successful proof-of-concepts, deployment planning and consulting.
  • Establish and maintain technical credibility with prospects and existing clients
  • Build strong relationships with customers to help advance deals
  • Actively communicate with engineering and product marketing with respect to evolving customer requirements in the marketplace
  • Improve the customer's experience through webinars, workshops and written documentation.
  • Ownership of technical RFIs and RFPs

Required Skills:

  • Able to configure and install enterprise technologies including firewalls, network infrastructure, virtualization, web applications, unix and windows.
  • Able to troubleshoot network issues
  • Knowledge of commonly used security technologies and protocols including Firewalls, SSL, two-factor authentication and Single Sign-On technologies such as Shibboleth and CAS.
  • Understanding of security aspects such as identity and access management, identity management, and encryption protocols
  • Experience running complex workshops and proof-of-concepts
  • Excellent written and oral business communication skills
  • Excellent project management skills
  • Ability to collaborate across geographically dispersed functions

You also...

  • Care about contributing to an amazing work culture and environment
  • Are comfortable with the rapid, unpredictable nature of a tech startup
  • Work with customers remotely and in person.

Excited? We can't wait to hear from you!

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What are Duo Security Perks + Benefits

Duo Security Benefits Overview

We like to keep everyone happy and healthy. From financial security to personal growth, we're here to support you.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Onsite office parking
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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